Systems and methods for managing resources

• US 20050251435A1
• Filed: 09/30/2004
• Published: 11/10/2005
• Est. Priority Date: 10/03/2003
• Status: Abandoned Application

• Current Assignee: United States Postal Service (Government of the United States of America)
• Original Assignee: United States Postal Service (Government of the United States of America)
• Inventors: Anderson, Larry, Keller, Jon, Yu, Janice M., Paolella, Michael J., Henderson, Ronald E.
• Application Number:
  US10/955,411
• Publication Number:
  US 20050251435A1
• Time in Patent Office: Days
• US Class Current: 705/8
• CPC Class Codes: G06Q 10/00 Administration; Management
• CPC Class Codes: G06Q 10/06311 Scheduling, planning or task assignment for a person or group
• CPC Class Codes: G06Q 10/1093 Calendar-based scheduling for persons or groups

Abstract

Systems and methods for managing human resources are provided. In one embodiment, a resource management system includes a network resource management server including at least one database containing data related to human resources and at least one resource management system application. The resource management system may further include business rules that, when applied to the human resource data, generates an action. Access to the system can be provided to both an employer and employee by telephone or electronically for efficient and standardized processing of a leave request.

Claims

1. A method for managing human resources, the method comprising:

applying at least one business rule to human resources management data; and

automatically triggering at least one action based on a result of the application of the at least one business rule to the human resources management data.

2. The method of claim 1, wherein the human resources management data comprises at least one of employee leave data, employee schedule data, and employee administrative action data.

3. The method of claim 1, wherein the employee leave data further comprises annual leave data, annual medical leave data, and annual family leave data.

4. The method of claim 1, wherein the at least one action is a request for additional information.

5. The method of claim 1, wherein the at least one action is an approval based on a compliance with the at least one business rule.

6. The method of claim 1, wherein the at least one action is a denial based on a violation of the at least one business rule.

7. A system for managing human resources, the system comprising:

means for applying at least one business rule to human resources management data; and

means for automatically triggering at least one action based on a result of the application of the at least one business rule to the human resources management data.

8. A method for providing interactive leave processing, the method comprising:

receiving a call from an employee to request leave for a period of time;

prompting the employee to select a category of leave;

based on the selected category of leave, prompting the employee for additional information concerning the leave; and

providing a leave request confirmation number to the employee.

9. The method of claim 8, further comprising informing the employee that additional documentation is required for approval of the leave.

10. The method of claim 8, further comprising approving the leave.

11. The method of claim 8, further comprising denying the leave.

12. The method of claim 11, further comprising providing a reason for the denial of the leave to the employee.

13. The method of claim 8, further comprising analyzing supervisor flagged data to determine an eligibility of the employee for the leave.

14. The method of claim 8, further comprising analyzing employee leave data to determine an eligibility of the employee for the leave.

15. The method of claim 8, further comprising communicating the request to the employer.

16. The method of claim 8, further comprising generating an authorization form documenting the request for leave.

17. The method of claim 8, wherein the category of leave is selected from the group consisting of illness, personal emergency, and community disaster.

18. The method of claim 8, wherein the additional information relates to at least one of a leave type, a personal health condition, a non-job-related condition, and a family medical leave condition.

19. The method of claim 8, wherein the category of leave is selected using a voice recognition application.

20. The method of claim 8, wherein the category of leave is selected using a touch tone recognition application.

21. The method of claim 18, wherein the leave type is selected from the group consisting of annual leave, sick leave, and leave without pay.