Process management system
First Claim
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1. A computer supported sales method, comprising:
- preparing data from a plurality of business systems for using in processing, creating a model that quantifies a net impact of one or more elements and sub-elements of value on a market value of a business that has at least one sales process element and at least one sub-element of customer value by a category of value by learning from said data, defining one or more baskets purchased from the business and an associated causal SKU for each basket by sub-element of customer value, and identifying a set of sales process variables that will optimize one or more aspects of business financial performance for each basket using said model where the set of sales process variables are selected from the group consisting of a causal SKU, an optimized offer for a causal SKU, a vendor selection for each SKU in the basket, an expected delivery date for each SKU in the basket and combinations thereof, and where the aspects of financial performance are selected from the group consisting of revenue, expense, capital change, current operation value, real option value, market value, vendor value, customer value and combinations thereof.
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Abstract
An automated method and system (100) for enhancing the operational effectiveness and optimizing the tangible financial impact of one or more enterprise processes on a continual basis.
116 Citations
20 Claims
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1. A computer supported sales method, comprising:
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preparing data from a plurality of business systems for using in processing, creating a model that quantifies a net impact of one or more elements and sub-elements of value on a market value of a business that has at least one sales process element and at least one sub-element of customer value by a category of value by learning from said data, defining one or more baskets purchased from the business and an associated causal SKU for each basket by sub-element of customer value, and identifying a set of sales process variables that will optimize one or more aspects of business financial performance for each basket using said model where the set of sales process variables are selected from the group consisting of a causal SKU, an optimized offer for a causal SKU, a vendor selection for each SKU in the basket, an expected delivery date for each SKU in the basket and combinations thereof, and where the aspects of financial performance are selected from the group consisting of revenue, expense, capital change, current operation value, real option value, market value, vendor value, customer value and combinations thereof. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A computer readable medium having sequences of instructions stored therein, which when executed cause the processor in a computer to perform a process method, the method steps comprising:
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preparing data from a plurality of business systems for use in processing, obtaining a process specification, creating an enterprise model that quantifies a net impact of each of one or more elements of value on a value of a business by a category of value by learning from said data, identifying one or more relationships between one or more specified process outputs and the elements of value in said model, and determining a set of process variable values that will optimize one or more aspects of business financial performance using said model and relationships. - View Dependent Claims (9, 10, 11, 12, 13, 14)
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15. A process method, comprising:
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preparing transaction data from a plurality of business systems for using in processing by integrating and converting data from each system in accordance with a common metadata standard, obtaining a process specification, creating an enterprise model that quantifies a net contribution of each of one or more elements of value to a value of a business by learning from said data, identifying one or more relationships between one or more specified process outputs and the elements of value in said model, and determining a set of process variable values that will optimize one or more aspects of business financial performance using said model and relationships where the aspects of financial performance are selected from the group consisting of revenue, expense, capital change, current operation value, real option value, market value, vendor value, customer value and combinations thereof. - View Dependent Claims (16, 17, 18, 19, 20)
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Specification