Control service capacity
First Claim
Patent Images
1. A process for managing capacity resources in a shared computing environment comprising the steps of:
- producing and maintaining a capacity plan;
handling capacity requests from a requester;
performing analysis review on capacity requests to identify capacity issues; and
executing a problem manager program in a data-processing system to resolve any identified capacity issues so that a service provider can meet all service obligations.
1 Assignment
0 Petitions
Accused Products
Abstract
A system and method is disclosed for managing information technology resources to provide processing capacity to multiple customers with varying requirements in a shared computing environment. The inventive process comprises producing and maintaining a capacity plan that allocates capacity resources, handling requests for additional capacity resources, and analyzing requests for additional capacity resources to identify issues that should be resolved in future allocations.
-
Citations
36 Claims
-
1. A process for managing capacity resources in a shared computing environment comprising the steps of:
-
producing and maintaining a capacity plan;
handling capacity requests from a requester;
performing analysis review on capacity requests to identify capacity issues; and
executing a problem manager program in a data-processing system to resolve any identified capacity issues so that a service provider can meet all service obligations. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 34)
-
-
33. A system for managing capacity resources in a shared computing environment comprising:
-
a service provider;
a plurality of service obligations;
a plurality of capacity resources; and
a capacity planner that produces and maintains a capacity plan, wherein the capacity plan substantially identifies current and needed capacity resources and substantially describes the allocation of the current and needed capacity resources, and executes the capacity plan so that the service provider meets all service obligations. - View Dependent Claims (35)
-
-
36. A system for managing capacity resources in a shared computing environment comprising:
-
a service provider;
a plurality of service obligations;
a plurality of capacity resources;
means for producing and maintaining a capacity plan;
means for handling capacity requests; and
means for reviewing capacity requests to identify capacity issues.
-
Specification