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Method and system for communications between a telematics call center and a telematics unit

  • US 20050261035A1
  • Filed: 05/20/2004
  • Published: 11/24/2005
  • Est. Priority Date: 05/20/2004
  • Status: Active Grant
First Claim
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1. A method for communicating between a telematics call center and a telematics unit, the method comprising:

  • initiating a service communication from a telematics unit to a telematics call center responsive to user input;

    receiving a text-based acknowledgment at the telematics unit from the call center in response to the initiation; and

    establishing a communication mode based on communication preference data in response to the acknowledgement.

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