Diagnostic image

• US 20050261878A1
• Filed: 05/20/2005
• Published: 11/24/2005
• Est. Priority Date: 05/21/2004
• Status: Active Grant

• Current Assignee: Oracle International Corporation (Oracle Corporation)
• Original Assignee: BEA Systems Incorporated (Oracle Corporation)
• Inventors: Inamdar, Rajendra, Shrivastava, Sandeep, Lindsay, R. Sean, Mousseau, Richard, LeCompte, Ryan, Hess, Stephen
• Granted Patent: US 7,379,849 B2
• Time in Patent Office: Days
• US Class Current: 702/186
• CPC Class Codes: G06F 11/0709 in a distributed system consisting of a plurality of standalone computer nodes, e.g. clusters, client-server systems
• CPC Class Codes: G06F 11/0715 in a system implementing multitasking multitasking per se G06F9/46
• CPC Class Codes: G06F 11/0751 Error or fault detection not based on redundancy power supply failures G06F1/30; network fault management H04L41/06
• CPC Class Codes: G06F 11/0766 Error or fault reporting or storing
• CPC Class Codes: G06F 11/3476 Data logging G06F11/14, G06F11/2205 take precedence
• CPC Class Codes: G06F 11/3495 for systems
• CPC Class Codes: G06F 11/366 using diagnostics G06F11/0703 takes precedence

Abstract

Diagnostic information can be stored and then collected into a large diagnostic image file upon an event, such as a prefailure condition. The diagnostic image can be compressed for emailing to a second site to allow the determination of problems with server software at the server software site.

Claims

1. A method comprising:

upon an event, compiling a diagnostic information about the state of server software into a data stream; and

compressing the data stream.

2. The method of claim 1, wherein the diagnostic information is a diagnostic image including information concerning multiple software components of the server software.

3. The method of claim 1, wherein the diagnostic image is at least a megabyte.

4. The method of claim 1, wherein data stream is compressed into a ZIP file.

5. The method of claim 1, wherein the compressed data stream is sent across the internet from the server software site to a central location.

6. The method of claim 1, wherein the compressed data stream is sent in an e-mail.

7. The method of claim 1, wherein the event is the determination of a failure.

8. The method of claim 7, wherein the diagnostic information is a diagnostic image including information concerning multiple software components of the server software and wherein the diagnostic image is not compiled for every failure.

9. The method of claim 1, wherein a timer is used to inhibit the compilation of a diagnostic image too close to a previous compilation of a diagnostic image.

10. The method of claim 1, wherein the event is a user requesting a diagnostic image.

11. Software comprising:

code to, upon an event, compile diagnostic information about the state of server software into a data stream; and

code to compress the data stream.

12. The software of claim 11, wherein the diagnostic information is a diagnostic image including information concerning multiple software components of the server software.

13. The software of claim 11, wherein the diagnostic image is at least a megabyte.

14. The software of claim 11, wherein data stream is compressed into a ZIP file.

15. The software of claim 11, wherein the compressed data stream is sent across the internet from the server software site to a central location.

16. The software of claim 11, wherein the compressed data stream is sent in an e-mail.

17. The software of claim 11, wherein the event is the determination of a failure.

18. The software of claim 17, wherein the diagnostic information is a diagnostic image including information concerning multiple software components of the server software and wherein the diagnostic image is not compiled for every failure.

19. The software of claim 11, wherein a timer is used to inhibit the compilation of a diagnostic image too close to a previous compilation of a diagnostic image.

20. The software of claim 11, wherein the event is a user requesting a diagnostic image.