Automatic detection and dialing of phone numbers on computer documents

• US 20050262435A1
• Filed: 07/28/2005
• Published: 11/24/2005
• Est. Priority Date: 10/30/2003
• Status: Abandoned Application

• Current Assignee: Arlington Technologies, LLC (Dominion Harbor Enterprises, LLC)
• Original Assignee: Avaya Technology Corporation Miami Lakes FLA US
• Inventors: Ramanujan, Kashi
• Application Number:
  US11/191,700
• Publication Number:
  US 20050262435A1
• Time in Patent Office: Days
• US Class Current: 715/234
• CPC Class Codes: G06F 16/957 Browsing optimisation, e.g. caching or content distillation
• CPC Class Codes: G06F 40/106 Display of layout of documents; Previewing
• CPC Class Codes: G06F 40/117 Tagging; Marking up details of markup languages G06F40/143; Designating a block; Setting of attributes style sheets, e.g. eXtensible Stylesheet Language Transformation [XSLT], G06F40/154
• CPC Class Codes: G06F 40/143 Markup, e.g. Standard Generalized Markup Language [SGML] or Document Type Definition [DTD]
• CPC Class Codes: G06F 40/169 Annotation, e.g. comment data or footnotes
• CPC Class Codes: G06F 40/279 Recognition of textual entities
• CPC Class Codes: G06F 9/543 User-generated data transfer, e.g. clipboards, dynamic data exchange [DDE], object linking and embedding [OLE]
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 10/109 Time management, e.g. calendars, reminders, meetings or time accounting
• CPC Class Codes: H04M 2201/42 Graphical user interfaces
• CPC Class Codes: H04M 3/4931 Directory assistance systems
• CPC Class Codes: H04M 7/003 Click to dial services

Abstract

Telephone numbers are identified and highlighted on any computer document being loaded into a graphical user interface (GUI) for viewing by a user. The user may click on any particular highlighted telephone number in the computer document while displayed in the GUI window in order to perform an activity upon, or operation with, the highlighted telephone number, such as calling it.

Claims

1. A method for automatically detecting any instances of telephone numbers in a computer document and for providing functionality for any detected instances of telephone numbers in the computer document, comprising the steps of:

when opening a computer document in an application such that the computer document will be rendered in a graphical user interface (GUI) window;

creating a provisional markup language document for visually rendering the computer document in the GUI window;

automatically parsing the computer document and/or the provisional markup language document for any instance of a telephone number; and

placing tags around any detected instance of a telephone number in the provisional markup language document;

visually rendering the provisional markup language document in the GUI window such that any tagged telephone number provides a primary visual indicia that (i) it is a telephone number, and (ii) functionality is available for the telephone number; and

providing functionality for a user to select any tagged telephone number in order to perform or initiate one or more desired operations either with or upon the selected tagged telephone number, wherein said functionality is not native to the computer document.

2. The method of claim 1, wherein the step of creating a provisional markup language document only occurs if an instance of a telephone number is found in the step of automatically parsing the computer document and/or provisional markup language document.

3. The method of claim 1, wherein the provisional markup language document is not used to store, copy, transmit or otherwise act upon the computer document, but only for visually rendering the computer document.

4. The method of claim 1, wherein the provisional markup computer document is stored permanently.

5. The method of claim 1, wherein the provisional markup computer document is created by modifying the computer document.

6. The method of claim 5, wherein the provisional viewing computer document replaces the computer document when the provisional viewing computer document is created.

7. The method of claim 6, further comprising the step of:

before storing, copying, transmitting or otherwise acting upon the computer document, transforming the provisional markup language document back into the computer document'"'"'s original format.

8. The method of claim 6, further comprising the step of:

before storing, copying, transmitting or otherwise acting upon the computer document, recreating the computer document in the computer document'"'"'s original format.

9. The method of claim 5, further comprising the step of:

placing in a field of the provisional markup language document a format indicia indicating the original format of the computer document.

10. The method of claim 9, further comprising the step of:

when storing, copying, transmitting or otherwise acting upon the computer document, transforming the provisional markup language document back into the computer document'"'"'s original format using the format indicia.

11. The method of claim 10, further comprising the step of:

when transforming the provisional markup language document back into the computer document'"'"'s original format using the format indicia, stripping any tags placed around any instances of telephone numbers.

12. The method of claim 1, wherein the one or more desired operations comprises at least one of storing the tagged telephone number in at least one memory location;

transmitting the tagged telephone number to a designated piece of hardware or software in order that the designated piece of hardware/software perform a desired action either with or upon the tagged telephone number; and

providing the user with a menu of options for what action to perform with or upon the tagged telephone number.

13. The method of claim 1, wherein the primary indicia comprises at least one of highlighting the tagged telephone number, underlining the tagged telephone number, otherwise changing the appearance of the tagged telephone number, and having an icon appear near the tagged telephone number.

14. The method of claim 1, wherein the computer document is not a markup language document.

15. The method of claim 1, wherein the computer document comprises at least one of an email, a word processing file, a spreadsheet file, and a slide presentation file.

16. The method of claim 1, wherein the step of automatically parsing the computer document for any instance of a telephone number is performed by a Dynamic Linked Library (DLL).

17. The method of claim 16, wherein the DLL is at least one of a Browser Helper Object (BHO), a Component Object Model (COM) Plug-in, and a COM Add-in.

18. The method of claim 16, wherein the DLL comprises an Event Handler which listens to events fired by an Object Model of the computer document.

19. The method of claim 16, wherein the step of creating a provisional markup language document is performed by the application.

20. A method for automatically detecting any instances of telephone numbers in a computer document and for providing functionality for any detected instances of telephone numbers in the computer document, comprising the steps of:

when loading a computer document into a graphical user interface (GUI) window for viewing by a user;

automatically parsing the computer document for any possible instance of a telephone number;

classifying the parsed possible instances of telephone numbers to identify the most likely telephone numbers; and

placing tags around any identified instance of a telephone number in the computer document;

visually rendering the computer document in the GUI window such that any tagged telephone number provides a primary visual indicia that (i) it is a telephone number, and (ii) functionality is available for the telephone number; and

providing functionality for the user to select any tagged telephone number in order to perform or initiate one or more desired operations either with or upon the selected tagged telephone number, wherein said functionality is not native to the computer document.

21. The method of claim 20, wherein, in order to select any tagged telephone number, the user uses a cursor and a selecting means to click the tagged telephone number.

22. The method of claim 21, wherein said selecting means comprises at least one of a computer mouse, a touchpad, a keyboard, a trackball, a voice command device, and a joystick.

23. The method of claim 20, wherein the one or more desired operations comprises at least one of storing the tagged telephone number in at least one memory location;

transmitting the tagged telephone number to a designated piece of hardware or software in order that the designated piece of hardware/software perform a desired action either with or upon the tagged telephone number; and

providing the user with a menu of options for what action to perform with or upon the tagged telephone number.

24. The method of claim 20, wherein the primary indicia comprises at least one of highlighting the tagged telephone number, underlining the tagged telephone number, otherwise changing the appearance of the tagged telephone number, and having an icon appear near the tagged telephone number.

25. The method of claim 20, wherein the step of automatically parsing the computer document for any instance of a telephone number comprises the step of:

using regular search expressions.

26. The method of claim 20, wherein the step of automatically parsing the computer document for any instance of a telephone number is performed by a Dynamic Linked Library (DLL).

27. The method of claim 20, further comprising the step of:

providing a secondary indicia when a cursor is above any tagged telephone number in the computer document.

28. The method of claim 27, wherein the secondary indicia comprises the cursor appearing as an icon different from a standard cursor icon.

29. The method of claim 20, further comprising the steps of:

receiving feedback from the user concerning an undetected telephone number; and

using the user feedback in order to modify said step of classifying the parsed possible instances of telephone numbers to identify the most likely telephone numbers in the computer document.

30. The method of claim 20, wherein the one or more desired operations comprises extracting the tagged telephone number and changing its format so that it is appropriate input for a designated piece of hardware or software.

31. The method of claim 20, further comprising the step of:

creating a provisional viewing computer document, wherein said created provisional viewing computer document is used in the step of visually rendering the computer document in the GUI window.

32. The method of claim 31, wherein the computer document is not a markup language document, and the provisional viewing computer document is a markup language document.

33. A method for automatically detecting any instances of telephone numbers in a computer document and for providing functionality for any detected instances of telephone numbers in the computer document, comprising the steps of:

when loading a computer document into a graphical user interface (GUI) window for viewing by a user;

automatically parsing the computer document for any instance of a telephone number; and

classifying the parsed possible instances of telephone numbers to identify the most likely telephone numbers; and

placing tags around any identified instance of a telephone number in the computer document;

visually rendering the computer document in the GUI window such that any tagged telephone number provides a visual indicia that it is a telephone number, and that it may be immediately called; and

when a tagged number is selected by a user, the tagged telephone number is automatically called without any further action by the user.