System and method for providing language translation in a vehicle telematics device

• US 20050267647A1
• Filed: 05/12/2004
• Published: 12/01/2005
• Est. Priority Date: 05/12/2004
• Status: Active Grant

• Current Assignee: General Motors LLC (General Motors Company)
• Original Assignee: General Motors Corporation (General Motors Company)
• Inventors: Kamdar, Hitan S., Veliu, Shpetim S., Reeser, Brad T., Sumcad, Anthony J., Patenaude, Russell A.
• Granted Patent: US 7,480,546 B2
• Time in Patent Office: Days
• US Class Current: 701/1
• CPC Class Codes: G06F 40/58 Use of machine translation, e.g. for multi-lingual retrieval, for server-side translation for client devices or for real-time translation

Abstract

The invention provides a method, a computer usable medium including a program, and a system for providing language translation in a vehicle telematics device. The method includes providing data in a first language format to the vehicle telematics device. The data in the first language format is transmitted from the vehicle telematics device to a call center. The data is translated at the call center from the first language format to a second language format. The data in the second language format is transmitted from the call center to the vehicle telematics device.

Claims

1. A method of providing language translation in a vehicle telematics device, the method comprising:

providing data in a first language format to the vehicle telematics device;

transmitting the data in the first language format from the vehicle telematics device to a call center;

translating the data at the call center from the first language format to a second language format; and

transmitting the data in the second language format from the call center to the vehicle telematics device.

2. The method of claim 1 wherein the data in the first language format comprises data from a vehicle data network.

3. The method of claim 1 wherein the data are selected from a group consisting of:

vehicle data upload data, a diagnostic trouble code, a vehicle alert, a vehicle message, a radio broadcast alert message, an email message, virtual advisor information, a phone number, a voicemail message, a vehicle prompt, display data, message data, and a combination thereof.

4. The method of claim 1 further comprising storing the data in the second language format for access by the vehicle telematics device.

5. The method of claim 1 further comprising selecting the second language format.

6. The method of claim 1 further comprising placing a service request to the call center based on an input.

7. The method of claim 6 wherein the service request is selected from a group consisting of:

a subscription modification, map information, direction information, a call placement, non-emergency assistance, emergency assistance, a pre-defined function, a communications function, and a combination thereof.

8. The method of claim 1 further comprising communicating the transmitted data in the second language.

9. The method of claim 8 wherein the transmitted data in the second language are communicated by at least one of a visual display, an audio signal, and a speech synthesis.

10. A computer usable medium including a program for providing language translation in a vehicle telematics device, the computer usable medium comprising:

computer readable program code for providing data in a first language format to the vehicle telematics device;

computer readable program code for transmitting the data in the first language format from the vehicle telematics device to a call center;

computer readable program code for translating the data at the call center from the first language format to a second language format; and

computer readable program code for transmitting the data in the second language format from the call center to the vehicle telematics device.

11. The computer usable medium of claim 10 wherein the data in the first language format comprises data from a vehicle data network.

12. The computer usable medium of claim 10 wherein the data are selected from a group consisting of:

vehicle data upload data, a diagnostic trouble code, a vehicle alert, a vehicle message, a radio broadcast alert message, an email message, virtual advisor information, a phone number, a voicemail message, a vehicle prompt, display data, message data, and a combination thereof.

13. The computer usable medium of claim 10 further comprising computer readable program code for storing the data in the second language format for access by the vehicle telematics device.

14. The computer usable medium of claim 10 further comprising computer readable program code for selecting the second language format.

15. The computer usable medium of claim 10 further comprising computer readable program code for placing a service request to the call center based on an input.

16. The computer usable medium of claim 15 wherein the service request is selected from a group consisting of:

a subscription modification, map information, direction information, a call placement, non-emergency assistance, emergency assistance, a pre-defined function, a communications function, and a combination thereof.

17. The computer usable medium of claim 10 further comprising computer readable program code for communicating the transmitted data in the second language.

18. The computer usable medium of claim 17 wherein the transmitted data in the second language is communicated by at least one of a visual display, an audio signal, and a speech synthesis.

19. A system for providing language translation in a vehicle telematics device, the system comprising:

means for providing data in a first language format to the vehicle telematics device;

means for transmitting the data in the first language format from the vehicle telematics device to a call center;

means for translating the data at the call center from the first language format to a second language format; and

means for transmitting the data in the second language format from the call center to the vehicle telematics device.

20. The system of claim 19 further comprising means for storing the data in the second language format for access by the vehicle telematics device.

21. The system of claim 19 further comprising means for communicating the transmitted data in the second language.