Methods and apparatus for performing task management based on user context

• US 20050267770A1
• Filed: 05/26/2004
• Published: 12/01/2005
• Est. Priority Date: 05/26/2004
• Status: Abandoned Application

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Banavar, Guruduth Somasekhara, Davis, John Sidney II, Sow, Daby Mousse, Ebling, Maria Rene
• Application Number:
  US10/854,669
• Publication Number:
  US 20050267770A1
• Time in Patent Office: Days
• US Class Current: 705/9
• CPC Class Codes: G06Q 10/109 Time management, e.g. calendars, reminders, meetings or time accounting
• CPC Class Codes: G06Q 40/00 Finance; Insurance; Tax strategies; Processing of corporate or income taxes

Abstract

Task management techniques based on user context are provided. More particularly, techniques are presented for calculating task attribute values based on user context data. Once task attributes of a user have been determined, the tasks can be prioritized and a suggestion can be made to the user to perform the tasks in the given order. In a first aspect of the invention, a computer-based technique for scheduling at least one task associated with at least one user includes obtaining context associated with the at least one user, and automatically determining a schedule for the at least one user to perform the at least one task based on at least a portion of the obtained context and based on one or more task attributes associated with the at least one task.

Claims

1. A computer-based method of scheduling at least one task associated with at least one user, comprising the steps of:

obtaining context associated with the at least one user; and

automatically determining a schedule for the at least one user to perform the at least one task based on at least a portion of the obtained context and based on one or more task attributes associated with the at least one task.

2. The method of claim 1, further comprising the step of automatically formatting the schedule for use within a personal information management tool of the at least one user.

3. The method of claim 1, wherein one of the one or more task attributes comprises a task due date, a level of task importance, and a task duration.

4. The method of claim 2, further comprising the step of obtaining the availability of the at least one user through at least one of a user specification and an analysis algorithm applied to obtained user context.

5. The method of claim 2, wherein the step of automatically determining a schedule further comprises determining at least one of the one or more task attributes wherein at least one attribute of the attributes is determined using user context.

6. The method of claim 5, wherein context comprises at least one of a location of the user, calendar information of the user, an availability of the user, a workload of the user, a temperature of an environment of the user, one or more network resources available to the user, a device profile that the user has access to, and an identity of a person within a vicinity of the user.

7. The method of claim 3, wherein the step of automatically determining a schedule further comprises assigning a fixed value to at least one of the task due date, the level of task importance, and the task duration so as to determine the schedule.

8. The method of claim 3, wherein the step of automatically determining a schedule further comprises varying a value of at least one of the task due date, the level of task importance, and the task duration so as to determine the schedule.

9. The method of claim 3, wherein the step of automatically determining a schedule further comprises assigning a fixed task due date and a fixed task duration and using user context to determine the level of task importance so that the task can be scheduled.

10. The method of claim 3, wherein the step of automatically determining a schedule further comprises assigning a fixed task due date and a fixed level of task importance and using user context to determine a task duration so that the task can be scheduled.

11. The method of claim 3 wherein the step of determining a task duration is obtained explicitly from a user.

12. The method of claim 3, wherein the step of determining a task duration is learned from a history of one or more previous task executions from the user.

13. The method of claim 3, wherein the step of automatically determining a schedule further comprises determining at least one of the one or more task attributes wherein at least one attribute of the attributes is explicitly specified by the user via one or more preferences.

14. The method of claim 4, wherein the step of obtaining availability of the user comprises applying a Q-learning algorithm to at least a portion of the user context.

15. A computer-based method of scheduling at least one task associated with at least one user, comprising the steps of:

assigning the at least one user task one or more fixed attributes; and

employing user context to determine if and when the user has an available time slot for completing the at least one task.

16. A computer-based method of scheduling at least one task associated with at least one user, comprising the steps of:

assigning the at least one user task a fixed due date and a fixed duration; and

employing user context to determine a level of importance of the task so that the task can be scheduled appropriately.

17. A computer-based method of scheduling at least one task associated with at least one user, comprising the steps of:

assigning the at least one user task a fixed due date and a fixed level of importance; and

employing user context to determine a duration of the task so that the task can be scheduled appropriately.

18. A computer-based method of scheduling at least one task associated with at least one user, comprising the steps of:

assigning the at least one user task a combination of fixed and varying due date, level of importance and duration attributes; and

employing user context to determine a whether or not the task can be prioritized appropriately.

19. Apparatus for scheduling at least one task associated with at least one user, comprising:

a memory; and

at least one processor coupled to the memory and operative to;

(i) obtain context associated with the at least one user; and

(ii) automatically determine a schedule for the at least one user to perform the at least one task based on at least a portion of the obtained context and based on one or more task attributes associated with the at least one task.

20. An article of manufacture for use in scheduling at least one task associated with at least one user, comprising a machine readable medium containing one or more programs which when executed implement the steps of:

obtaining context associated with the at least one user; and

automatically determining a schedule for the at least one user to perform the at least one task based on at least a portion of the obtained context and based on one or more task attributes associated with the at least one task.

21. A method of providing a task management service, comprising the step of:

a service provider providing a task management system operative to;

(i) obtain context associated with at least one customer; and

(ii) automatically determine a schedule for the at least one customer to perform at least one task based on at least a portion of the obtained context and based on one or more task attributes associated with the at least one task.