Method and apparatus for administering configuration information in a private branch exchange switch

• US 20050273464A1
• Filed: 05/21/2004
• Published: 12/08/2005
• Est. Priority Date: 05/21/2004
• Status: Abandoned Application

• Current Assignee: Avaya Incorporated
• Original Assignee: Avaya Technology LLC (Avaya Incorporated)
• Inventors: Ross, Timothy I., Chinnappa, Raji, Gopu, Prameela R., Brown, Deborah J.
• Application Number:
  US10/851,770
• Publication Number:
  US 20050273464A1
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: H04Q 2213/13034 A/D conversion, code compression/expansion
• CPC Class Codes: H04Q 2213/13109 Initializing, personal profile
• CPC Class Codes: H04Q 2213/1322 PBX
• CPC Class Codes: H04Q 2213/13349 Network management
• CPC Class Codes: H04Q 2213/13389 LAN, internet
• CPC Class Codes: H04Q 3/0062 Provisions for network management
• CPC Class Codes: H04Q 3/62 for connecting to private branch exchanges

Abstract

A administration tool is disclosed for administering a switch, such as a Private Branch Exchange (PBX) switch that optionally provides an IP Telephony feature. Data objects associated with one or more endpoints of the switch are processed, wherein at least one of the data objects inherits an intelligent property from another data object based on one more endpoint-specific criteria. The inheritance may occur as the result of an application of a predefined template to a data object. The processing of configuration data may be performed offline from the switch, using one or more classes of service that are stored remote from the switch. Changes to configuration data are propagated to affected data objects (e.g., those objects referenced by a changed object). The data objects may be imported from an external data source. Another aspect of the invention automatically creates one or more hunt groups populated with appropriate users during an import process.

Claims

1. A method for administering a private branch exchange switch, comprising:

processing a plurality of data objects associated with one or more endpoints of said private branch exchange switch, wherein at least one of said plurality of data objects inherits an intelligent property from another data object based on one more endpoint-specific criteria.

2. The method of claim 1, wherein at least one of said plurality of data objects inherits at least one scalar property from another data object based on one more patterns.

3. The method of claim 1, wherein said inheritance is through application of a template to said data object.

4. The method of claim 3, further comprising the step of maintaining a list data objects associated with each template.

5. The method of claim 1, wherein said intelligent property overrides a default restriction.

6. The method of claim 1, wherein said intelligent property is evaluated at a time of said inheritance.

7. The method of claim 1, wherein said private branch exchange switch includes an IP telephony feature.

8. The method of claim 1, wherein said processing may be performed offline from said private branch exchange switch, using one or more classes of service that are stored remote from said private branch exchange switch.

9. The method of claim 1, further comprising the step of propagating changes to affected data objects.

10. The method of claim 9, wherein said affected data objects are those objects referenced by or to a changed object.

11. The method of claim 1, wherein said intelligent property is a short code generated based on said user-specific criteria.

12. The method of claim 1, wherein one or more of said data objects are imported from an external data source.

13. The method of claim 1, wherein one or more of said data objects are user objects.

14. The method of claim 13, wherein said user data objects can be physical or virtual objects.

15. The method of claim 1, wherein one or more of said data objects are hunt group objects.

16. The method of claim 1, wherein one or more of said data objects are system wide short code objects.

17. The method of claim 1, further comprising the step of automatically creating one or more hunt groups populated with appropriate users.

18. The method of claim 1, further comprising the step of generating one or more views of a telephone set based on said data objects.

19. A system for administering a private branch exchange switch, comprising:

a memory; and

at least one processor, coupled to the memory, operative to;

process a plurality of data objects associated with one or more endpoints of said private branch exchange switch, wherein at least one of said plurality of data objects inherits an intelligent property from another data object based on one more endpoint-specific criteria.

20. An article of manufacture for administering a private branch exchange switch, comprising a machine readable medium containing one or more programs which when executed implement the step of:

processing a plurality of data objects associated with one or more endpoints of said private branch exchange switch, wherein at least one of said plurality of data objects inherits an intelligent property from another data object based on one more endpoint-specific criteria.