Networked system for interactive communication and remote monitoring of individuals
First Claim
1. A system for remotely monitoring an individual, the system comprising:
- a remote apparatus for interacting with the individual, the remote apparatus being in communication with a server system via a communication network;
the server system comprising;
a script generator for generating a script program from a set of queries and sending the script program to the remote apparatus, the script program being executable by the remote apparatus to communicate the set of queries to the individual, to receive responses to the set of queries, and to transmit the responses from the remote apparatus to the server over the communication network;
a database accessible by the script generator for storing the script program, the queries, the responses to the set of queries, and individual profiles; and
an answering service; and
wherein the remote apparatus comprises;
a communication component for receiving the script program from the server and for transmitting the responses to the server;
a user interface comprising a microphone, speaker and a voice communication button; and
a processor connected to the communication component and the user interface for executing the script program to communicate the set of queries to the individual, to receive the responses to the set of queries from the user interface, and to transmit the responses to the server, wherein when the voice communication button is activated, the answering service sends a series of questions as voice communication from a stored set of questions to the remote apparatus for the individual to respond to, stores responses to each provided question in the series of questions and provides a service based on the individual'"'"'s response to the questions.
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Abstract
A system for remotely monitoring an individual. The system includes a server system for generating a script program from a set of queries. The script program is executable by a remote apparatus that displays information and/or a set of queries to the individual through a user interface. Responses to the queries that are entered through the user interface together with individual identification information are sent from the remote apparatus to the server system across a communication network. The server system also includes an automated answering service for providing a series of questions from a stored set of questions for an individual at the remote apparatus to respond to, storing responses to each provided question in the series of questions and providing a service based on the individual'"'"'s response to the questions.
145 Citations
16 Claims
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1. A system for remotely monitoring an individual, the system comprising:
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a remote apparatus for interacting with the individual, the remote apparatus being in communication with a server system via a communication network;
the server system comprising;
a script generator for generating a script program from a set of queries and sending the script program to the remote apparatus, the script program being executable by the remote apparatus to communicate the set of queries to the individual, to receive responses to the set of queries, and to transmit the responses from the remote apparatus to the server over the communication network;
a database accessible by the script generator for storing the script program, the queries, the responses to the set of queries, and individual profiles; and
an answering service; and
wherein the remote apparatus comprises;
a communication component for receiving the script program from the server and for transmitting the responses to the server;
a user interface comprising a microphone, speaker and a voice communication button; and
a processor connected to the communication component and the user interface for executing the script program to communicate the set of queries to the individual, to receive the responses to the set of queries from the user interface, and to transmit the responses to the server, wherein when the voice communication button is activated, the answering service sends a series of questions as voice communication from a stored set of questions to the remote apparatus for the individual to respond to, stores responses to each provided question in the series of questions and provides a service based on the individual'"'"'s response to the questions. - View Dependent Claims (2, 3, 4, 5)
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6. A method for remotely monitoring an individual at a server system in communication with an apparatus of the individuals over a communication network, the method comprising:
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generating at the server system a script program from a set of queries at the server system and sending the generated script program from the server system to the apparatus, wherein the script program is executable by the apparatus to communicate the set of queries to the individual, to receive responses to the set of queries, and to transmit the responses from the apparatus to the server over the communication network; and
storing the script program, the queries, responses to the set of queries and individual profiles in a database at the server system;
activating a voice communication button at a user interface of the apparatus;
sending a series of questions as voice communication from the stored set of queries to the apparatus from an answering service for the individual to respond to, according to activation of the voice communication button;
receiving and storing at the answering service responses to the sent series of questions; and
providing a service based on the responses to the questions. - View Dependent Claims (7, 8)
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9. An apparatus, said apparatus comprising:
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a user interface component for interacting with an individual, said user interface component comprising;
a communication component for receiving a script program from a server and for transmitting responses to the script program to the server over a communications network, the script program comprises a set of queries;
a user interface; and
a processor connected to the communication component and the user interface for executing the script program to communicate the set of queries to the individual to receive the responses to the set of queries from the user interface and to transmit the responses to the server; and
an appliance component with appliance functionality. - View Dependent Claims (10, 11, 12, 13, 14)
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15. A medical monitoring device comprising:
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a user interface component for interacting with an individual, said user interface component comprising;
a communication component for receiving a script program from a server and for transmitting responses to the script program to the server over a communications network, the script program comprises a set of queries;
a user interface; and
a processor connected to the communication component and the user interface for executing the script program to communicate the set of queries to the individual to receive the responses to the set of queries from the user interface and to transmit the responses to the server; and
a monitoring component for generating measurements of a physiological condition of the individual, wherein said generated measurements are transmitted by the communication component to the server over the communications network. - View Dependent Claims (16)
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Specification