Multistate collaboration between departments of motor vehicles

• US 20050273621A1
• Filed: 05/18/2005
• Published: 12/08/2005
• Est. Priority Date: 05/18/2004
• Status: Abandoned Application

• Current Assignee: L-1 Secure Credentialing, LLC (Advent International Corporation)
• Original Assignee: L-1 Secure Credentialing, LLC (Advent International Corporation)
• Inventors: Davis, Bruce L.
• Application Number:
  US11/132,646
• Publication Number:
  US 20050273621A1
• Time in Patent Office: Days
• US Class Current: 713/182
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 20/229 Hierarchy of users of accounts
• CPC Class Codes: G06Q 20/341 Active cards, i.e. cards including their own processing means, e.g. including an IC or chip
• CPC Class Codes: G06Q 20/355 Personalisation of cards for use
• CPC Class Codes: G06Q 20/40145 Biometric identity checks
• CPC Class Codes: G06Q 30/016 After-sales
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G07C 2209/41 with means for the generation of identity documents
• CPC Class Codes: G07C 9/25 using biometric data, e.g. fingerprints, iris scans or voice recognition
• CPC Class Codes: G07C 9/257 electronically G07C9/26 takes precedence
• CPC Class Codes: G07F 7/1008 Active credit-cards provided with means to personalise their use, e.g. with PIN-introduction/comparison system
• CPC Class Codes: H04L 9/3231 Biological data, e.g. fingerprint, voice or retina network architectures or network communication protocols for supporting authentication of entities using biometrical features in a packet data network H04L63/0861

Abstract

A variety of technologies are detailed that can be employed by state departments of motor vehicles (DMVs), and other agencies, e.g., to reduce customer wait time and otherwise improve customer satisfaction, to streamline workflow, and to enhance security.

Claims

1. In web-based method of providing motor vehicle-related customer services, the services including at least two of:

drivers license renewal, drivers license change of address, requesting a replacement driver'"'"'s license, requesting custom vehicle plates, providing a practice test in preparation for a driver'"'"'s license knowledge test, motor vehicle registration renewal, and motor vehicle registration change of address, an improvement including providing a web site that serves as a portal through which residents of at least two different States can obtain such services.

2. The method of claim 1 in which the user interfaces through which residents of the different States obtain such services are essentially identical.

3. The method of claim 2 in which said user interfaces are identical except for state-specific references.

4. In a method of educating driver license applicants in first and second states, an improvement wherein a single training manual is edited and printed to serve both states, providing economies in editing and printing.

5. A method for issuing a new DMV document to an applicant in a first state and canceling a counterpart DMV document earlier issued to the applicant in a second state, the method including:

presenting to said applicant a web-based service through which the applicant enters information;

verifying at least certain of the entered information;

sending data to the second state regarding cancellation of the counterpart DMV document; and

issuing the applicant the new DMV document;

wherein at least the entry of information by the applicant is performed at a location remote from a DMV office.

6. The method of claim 5 in which the verifying includes checking at least some of said entered applicant information against information earlier stored in a computer record by the second state.