System and method for remote diagnostics for an in-flight entertainment system

• US 20050273662A1
• Filed: 05/24/2005
• Published: 12/08/2005
• Est. Priority Date: 05/27/2004
• Status: Active Grant

• Current Assignee: Thales Avionics Incorporated (Thales SA)
• Original Assignee: Thales Avionics Incorporated (Thales SA)
• Inventors: Yi, Jason Kyong-min
• Granted Patent: US 7,269,761 B2
• Time in Patent Office: Days
• US Class Current: 714/31
• CPC Class Codes: G06F 11/0739 in a data processing system embedded in automotive or aircraft systems
• CPC Class Codes: G06F 11/0748 in a remote unit communicating with a single-box computer node experiencing an error/fault remote testing G06F11/2294
• CPC Class Codes: G06F 11/2294 by remote test

Abstract

A remote diagnostics kit is provided to permit an in-flight entertainment system of an aircraft to be diagnosed remotely by an operator who is not on-site with the aircraft. The kit includes a remote computer, such as a laptop, that is connected to the IFE or a unit to be diagnosed. A technician operating a base computer accesses the remote computer over an appropriate communications network or series of networks. For example, in an embodiment, the remote computer includes a wireless modem, such as a cellular telephone modem, which the base computer accesses over the Internet. The base computer and remote computer are equipped with appropriate software to permit communication between the base and remote computers. Accordingly, through the base computer, the technician can command operation of a diagnostics program running at the remote computer, and output from the diagnostics program is transmitted to the base computer for display.

Claims

1. A system for diagnosing an IFE on an aircraft, the system comprising:

a base computer, the base computer being equipped with a base program and communication equipment for connecting the base computer to communicate over a communications network;

a remote computer located at an aircraft site, the remote computer being connectable to an IFE installed on the aircraft, the remote computer being equipped with a diagnosis program operable to analyze the IFE and to generate output;

communication equipment for connecting the remote computer to communicate over the communications network with the base computer wherein the diagnostic program at the remote computer receives input from the base computer and wherein the remote computer transmits output to the base computer; and

where the base program is configured to send at least one command to the diagnostic program at the remote computer and receive output from the diagnostic program at the remote computer.

2. The system of claim 1, wherein the communication equipment for connecting the remote computer includes a wireless modem.

3. The system of claim 2, wherein the wireless modem is a cellular telephone modem.

4. A method for remotely accessing an in-flight entertainment (IFE) system for diagnosis, the method comprising the steps of:

providing a remote computer having a first communication interface for communicating with the IFE system, a second communication interface for communicating with a wide area network (WAN), and a communication server process for receiving a diagnostic request message via the second interface, querying at least one unit of the IFE system responsive to the diagnostic request, receiving diagnostic information from the at least one unit of the IFE system, and sending a response message to the diagnostic request that contains the diagnostic information;

providing a base computer having a communication interface for communicating with a wide area network and a maintenance application for interfacing with a user, the base computer being configured to receive a user input identifying desired diagnostic information, transmit a request message for the desired diagnostic information via the wide area network, receive a response message containing the desired diagnostic information, and display for the user the diagnostic information from the response message;

connecting the remote computer to the IFE system;

establishing a communication link from the remote computer to the base computer via the wide area network;

receiving a user request for desired diagnostic information at the base computer;

transmitting a request message for the desired diagnostic information from the base computer to the remote computer via the WAN;

receiving the request message for the desired diagnostic information in the remote computer and, responsive thereto, querying at least one unit of the IFE system for the desired diagnostic information;

receiving diagnostic information from the at least one unit of the IFE system and, responsive thereto, sending a response message including the diagnostic information from the at least one unit of the IFE system from the remote computer to the base computer via the WAN; and

receiving the response message including the diagnostic information from the at least one unit in the base computer and, responsive thereto, displaying the diagnostic information from the at least one unit to the user.

5. The method of claim 4, wherein the second interface of the remote computer is a wireless communication interface.

6. The method of claim 5, where the wireless communication interface is at least one of a mobile telephone interface, a radio interface, and a wireless network interface card.

7. A remote diagnostic system for remotely accessing an in-flight entertainment (IFE) system for diagnosis, the system comprising:

a remote computer having a first communication interface for communicating with the IFE system, a second communication interface for communicating with a wide area network (WAN), and a communication server process for receiving a diagnostic request message via the second interface, querying at least one unit of the IFE system responsive to the diagnostic request, receiving diagnostic information from the at least one unit of the IFE system, and sending a response message to the diagnostic request that contains the diagnostic information; and

providing a base computer having a communication interface for communicating with a wide area network and a maintenance application for interfacing with a user, receiving a user input identifying desired diagnostic information, transmitting a request message for the desired diagnostic information via the wide area network, receiving a response message containing the desired diagnostic information, and displaying for the user the diagnostic information from the response message.

8. The method of claim 7, wherein the second interface of the remote computer is a wireless communication interface.

9. The method of claim 8, where the wireless communication interface is at least one of a mobile telephone interface, a radio interface, and a wireless network interface card.