System and method for management of a certification program

• US 20050278187A1
• Filed: 09/15/2004
• Published: 12/15/2005
• Est. Priority Date: 06/14/2004
• Status: Abandoned Application

• Current Assignee: Compliance Solutions, Inc.
• Original Assignee: Compliance Solutions, Inc.
• Inventors: Bobbitt, Christopher L.
• Application Number:
  US10/940,736
• Publication Number:
  US 20050278187A1
• Time in Patent Office: Days
• US Class Current: 705/317
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 30/018 Certifying business or products

Abstract

A system and method for server-based management of a certification program. The certification program provides certification information to at least one subscriber, and is implemented on an application server that is searchable. Access privileges of a subscriber are based on existing subscription information and access rights as well as privilege flags are maintained in the server or at least one database in communication with the server. The server includes at least one processor, a memory and a plurality of agents logically connected to at least one database for providing requested certification information. The search results can be stored and later displayed by the subscriber for executing at least one certification-related procedure. Once the certification-related procedure is complete, the new certification information related to the subscriber can be maintained in at least one program database.

Claims

1. A method for server-based management of a certification program for providing certification information to at least one subscriber, the certification program being implemented on a server that is searchable, the server including at least one processor, a memory and a plurality of agents logically connected to at least one database for providing requested certification information, the method comprising:

generating a user interface in a certification program environment that provides searchable certification information options based on predetermined access privileges granted to said subscriber;

executing a search request by said subscriber for certification information;

storing a plurality of search results containing certification information satisfying said search request;

displaying certification information to said subscriber for executing at least one certification-related procedure; and

storing new certification information related to said subscriber.

2. The method of claim 1, further comprising implementing a notification procedure for providing a notification to a subscriber regarding certification information and re-certification information related to a user.

3. The method of claim 1, wherein determining access privileges includes authenticating the identity of at least one user as a subscriber and determining access to certification information based on existing subscription information.

4. The method of claim 1, wherein access privileges include rights to read, delete, edit or output certification information.

5. The method of claim 1, wherein said access privileges are determined for every search query requested by a subscriber.

6. The method of claim 1, wherein the subscription information is used by other agents in the certification management program, the other agents comprising at least one agent related to notification services, at least one agent related to order services;

at least one agent related to billing and collection services and at least agent related to maintaining subscription information.

7. The method of claim 6, wherein said subscription information is used for providing access privileges to certification information for a plurality of users listed under a subscription.

8. The method of claim 7, wherein the certification information is provisioned differently for each user listed under the subscription.

9. The method of claim 3, wherein access privileges are determined by evaluating use-of-rights tables and special privilege flags maintained in at least one database in communication with said server.

10. The method of claim 8, wherein the special privilege flags include privilege flags, site only flags, supervisor flags, participant and trainer flags and shared access flags.

11. The method of claim 1, wherein the displaying of certification information includes displaying embedded navigational links for navigating through certification information, wherein the navigational links are displayed in the context of other certification information displayed to the user.

12. The method of claim 1, wherein the displaying of certification information includes information for refining the search results.

13. The method of claim 1, wherein the certification information is displayed in a page format using a query caching mechanism of the certification program.

14. The method of claim 1, further comprising implementing an e-mail function on at least one search screen presented to the user, the e-mail function being used for communicating with other users or certification personnel while in the certification program environment.

15. The method of claim 1, wherein the storing of search results includes storing information related to previously used search screens.

16. The method of claim 4, wherein said certification information accessed by the user comprises account information, regulatory and state law information, order information, participant information, service request information, session information, trainer information, exam information and document management information.

17. The method of claim 16, wherein the account information, the regulatory and state law information, the order information, the participant information, the service request information, the session information, the trainer information, the exam information and the document management information are able to be accessed through the context of other certification information being displayed to the user in the certification program environment.

18. The method of claim 16, wherein the regulatory and state legal information is related to training and certification requirements for any one of the fifty U.S. states.

19. The method of claim 16, wherein the order information is related to training materials or certification materials ordered by at least one subscriber.

20. The method of claim 16, wherein the participant information is related to other subscribers using the certification program.

21. The method of claim 16, wherein the editing of service request information is related to updating contact information for at least one participant and at least one trainer.

22. The method of claim 16, wherein the service request information includes existing survey information, wherein the user is able read an existing survey or create a new survey related to a certification training session received by said user.

23. The method of claim 16, wherein training session information includes a statistical abstract for both exams and evaluations related to participation in a training session.

24. The method of claim 16, wherein the training session information includes exam information as well as information related to individual exam questions.

25. The method of claim 16, wherein the trainer session information includes a list of trainers for a selected training session.

26. The method of claim 16, wherein the exam information includes a list of exam questions, answers and scores in the context of a particular test taker or a venue for a particular exam.

27. The method of claim 16, wherein access to document management information includes rights for retrieving, deleting, editing, transferring and creating documents used by the certification program.

28. The method of claim 1, wherein the certification information includes trainer permit information, master trainer information, workshop information, contact information, supervisor information, report information, site permit information, violations information, notification service information, and link management information.

29. The method of claim 28, wherein the trainer permit information, the master trainer information, the workshop information, the contact information, the supervisor information, the report information, the site permit information, the violations information, the notification service information, and the link management information are able to be accessed through the context of other certification information being displayed to the user in the certification management environment.

30. The method of claim 28, wherein the trainer permit information is related to a trainer permit for providing education services through the grant of a license by a regulatory body.

31. The method of claim 30, wherein the trainer permit is granted for a particular training certification and jurisdictional area.

32. The method of claim 28, wherein the master trainer information is related to certification training taught by a trainer or taught in a workshop.

33. The method of claim 28, wherein the workshop information is related to a trainer and an exam used in a workshop.

34. The method of claim 28, wherein the master trainer information is related to a particular exam question used on an exam in a workshop.

35. The method of claim 28, wherein the contact information is related to participants, trainers and employers.

36. The method of claim 28, wherein the master trainer information is related to a relationship between at least one record and an account maintained by the certification program.

37. The method of claim 28, wherein the supervisor information is provided to a user with a supervisor flag, wherein the supervisor information is related to current users listed on a subscription.

38. The method of claim 28, wherein the record information is related to a report to be run, a time to run the report, parameters for running the report, a format for running the report, a destination for sending the report, and a mode for sending the report.

39. The method claim 28, wherein the site permit information is related to a site permit to provide training, wherein the site permit is related to a site location and a granting regulatory body in a jurisdictional area.

40. The method of claim 28, wherein the violations information is related to violations of a site permit for at a specific site location.

41. The method of claim 28, wherein the notification information is related to the scope, duration and delivery method of a notification service, wherein the notification is related to the occurrence of a predefined condition.

42. The method of claim 28, wherein the links management information is related to web-based links to certification information, wherein the links are provided to users listed on a subscription.

43. A method for server-based management of a certification program for providing certification information to at least one subscriber, the certification program being implemented on a server that is searchable, the server including at least one processor, a memory and a plurality of agents logically connected to at least one database for providing requested certification information, the method comprising:

authenticating at least one user requesting access to certification training information on the server;

determining access privileges to certification training information based on subscription information related to said user;

generating search options in a certification program environment that provides searchable certification information based on the determined access privileges;

generating a search screen for searching the certification training information based on said access privileges;

executing a search request by the user for certification training information;

storing a plurality of search results containing certification training information satisfying said search request;

displaying certification training information for executing at least one certification-related procedure; and

storing new certification information related to said user.

44. The method of claim 43, further comprising implementing a notification procedure for providing a notification regarding certification information and re-certification information related to a user.

45. The method of claim 43, wherein access privileges include rights to read, delete, edit or output certification information.

46. The method of claim 43, wherein said access privileges are determined for every search query request by a said user.

47. The method of claim 43, wherein the subscription information is used by other agents in the certification management program, the other agents comprising at least one agent related to notification services, at least one agent related to order services, at least one agent related to billing and collection services and at least agent related subscription services.

48. The method of claim 43, wherein said subscription information is used for providing access privileges to certification information for a plurality of users listed under a subscription.

49. The method of claim 43, wherein the certification information is provisioned differently for each user listed under the subscription.

50. The method of claim 43, wherein access privileges are determined by evaluating use-of-rights information and special privilege flags maintained in at least one database in communication with said server.

51. The method of claim 50, wherein the special privilege flags include privilege flags, site only flags, supervisor flags, participant and trainer flags and shared access flags.

52. The method of claim 43, wherein the displaying of certification information includes displaying embedded navigational links for navigating through certification information, wherein the navigational links are displayed in the context of other certification information displayed to the user.

53. The method of claim 43, wherein the displaying of certification information includes information for refining the search results.

54. The method of claim 43, wherein the certification information is displayed in a page format using a query caching mechanism of the certification program.

55. The method of claim 43, further comprising implementing an e-mail function on at least one search screen presented to the user, the e-mail function being used for communicating with other users or certification personnel while in the certification manager environment.

56. The method of claim 43, wherein the storing of search results includes storing information related to previously used search screens.

57. The method of claim 45, wherein said certification information accessed by the user comprises account information, regulatory and state law information, order information, participant information, service request information, session information, trainer information, exam information and document management information.

58. The method of claim 57, wherein the account information, the regulatory and state law information, the order information, the participant information, the service request information, the session information, the trainer information, the exam information and the document management information are able to be accessed through the context of other certification information being displayed to the user in the certification management environment.

59. The method of claim 57, wherein the regulatory and state legal information is related to training and certification requirements for any one of the fifty U.S. states.

60. The method of claim 57, wherein the order information is related to training materials or certification materials requested by a user.

61. The method of claim 57, wherein the participant information is in related to other users of the certification program.

62. The method of claim 57, wherein the editing of service request information includes updating contact information for at least one participant and at least one trainer.

63. The method of claim 57, wherein the service request information includes existing survey information, wherein the user is able read an existing survey or create a new survey related to participation in a certification training session.

64. The method of claim 57, wherein the training session information includes a statistical abstract for both exams and evaluations related to a training session.

65. The method of claim 57, wherein the training session information includes exam information as well as information related to individual exam questions.

66. The method of claim 57, wherein the trainer session information includes a list of trainers for a selected training session.

67. The method of claim 57, wherein the exam information includes a list of exam questions, answers and scores in the context of a particular test taker or a venue for a particular exam.

68. The method of claim 57, wherein access to document management information includes rights for retrieving, deleting, editing, transferring and creating documents used by the certification program.

69. The method of claim 43, wherein the certification information includes trainer permit information, master trainer information, workshop information, contact information, supervisor information, report information, site permit information, violations information, notification service information, and link management information.

70. The method of claim 69, wherein the trainer permit information, the master trainer information, the workshop information, the contact information, the supervisor information, the report information, the site permit information, the violations information, the notification service information, and the link management information are able to be accessed through the context of other certification information being displayed to the user in the certification management environment.

71. The method of claim 69, wherein the trainer permit information is related to a trainer permit for providing education services through the grant of a license by a regulatory body.

72. The method of claim 71, wherein the trainer permit is granted for a particular training certification and jurisdictional area.

73. The method of claim 69, wherein the master trainer information is related to certification training taught by a trainer or taught in a workshop.

74. The method of claim 69, wherein the workshop information is related to a trainer and an exam used in a workshop.

75. The method of claim 69, wherein the master trainer information is related to a particular exam question used on an exam in a workshop.

76. The method of claim 69, wherein the contact information is related to participants, trainers and employers.

77. The method of claim 69, wherein the master trainer information is related to a relationship between at least one record and an account maintained by the certification program.

78. The method of claim 69, wherein the supervisor information is provided to a user with a supervisor flag, wherein the supervisor information is related to current users listed on a subscription.

79. The method of claim 69, wherein the record information is related to a report to be run, a time to run the report, parameters for running the report, a format for running the report, a destination for sending the report, and a mode for sending the report.

80. The method claim 69, wherein the site permit information is related to a site permit to provide training, wherein the site permit is related to a site location and a granting regulatory body in a jurisdictional area.

81. The method of claim 69, wherein the violations information is related to violations of a site permit at a specific site location.

82. The method of claim 69, wherein the notification information is related to the scope, duration and delivery method of a notification service, wherein the notification is related to the occurrence of a predefined condition.

83. The method of claim 69, wherein the links management information is related to web-based links to certification information, wherein the links are provided to users listed on a subscription.

84. A system for server-based management of a certification program for providing certification information to at least one subscriber, the system comprising:

a network connection for providing user access to said certification program;

an authentication server for authenticating at least one user requesting access to certification training information;

at least one application server including,

a certification management unit containing a plurality of agents,

a memory,

at least one processor logically connected for providing certification information; and

at least one database in communication with said server for storing and maintaining certification information.

85. The system of claim 84, wherein said server determines access privileges to certification training information based on subscription information, right information and special privilege flags stored in said database related to said user requesting access.

86. The system of claim 84, wherein the network connection is an Internet connection.

87. The system of claim 84, wherein at least one agent in the certification management unit is operable for implementing within the certification program environment a login feature, an authentication feature, a subscription mechanism, a rights management mechanism, a query caching mechanism, a navigation mechanism, a privilege caching mechanism, a generic document management feature and an e-mail feature.

88. The method claim 84, wherein at least one agent within the certification management unit is operable for implementing within the certification program environment an account feature, a database feature, a participant feature, a service request feature, a session feature, a trainer feature and an exam feature.

89. The system of claim 88, wherein the certification information comprises account information, regulatory and state law information, order information, participant information, service request information, session information, trainer information;

exam information and document management information.

90. The system of claim 84, wherein at least one agent in the certification management unit is operable for implementing within the certification program environment a trainer permit feature, a master trainer feature, a workshop feature, a contact feature, a supervisor feature, a report feature, a site permit feature, a violations feature, a notification feature, a document management feature and a links management feature.

91. The system of claim 90, wherein the certification information includes trainer permit information, master trainer information, workshop information, contact information, supervisor information, report information, site permit information, violations information, notification service information, and link management information.

92. The method of claim 90, wherein the report feature further includes a report definition and entitlement management component, a report request processing component, a file queuing, transfer and caching mechanism, the context assignment and report scheduling component, a user interface/presentation component.