Software solution management of problem loans
First Claim
4. A computer communication system for maximizing a return on defaulted loans by facilitating communications between a plurality of participants including Mortgage Servicers, guarantor/insurers, and Third-Party Providers, said system comprising:
- a plurality of remote computer stations for each of said participants;
a central server accessible by said plurality of remote computer stations over a communication backbone for generating a plurality of graphical user interfaces for said participants;
a database resident on said central server and containing data quantifying Mortgage Servicer, guarantor/insurer, and government regulatory parameters;
software resident on said central server for guided data entry, tracking, and assessment of loan workout cases based upon said quantifying subscriber, investor, and regulatory parameters.
1 Assignment
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Accused Products
Abstract
An improved and automated ASP-delivered loan workout system, inclusive of communication architecture and software method that assists a user in improving the dialogue and counseling sessions between user, borrower, and other involved parties, and which increases loan servicer efficiency while decreasing the time and expense necessary to process loss mitigation cases-including identification of an appropriate financial workout solution, via the use of logical decision tree-based interviews-increases the rate of identification of viable loss mitigation options, and selects and manages the best loss mitigation solution, all in real-time, and within investor and lender requirements, within loan guarantor and insurer conditions, and in compliance with rapidly changing industry standards and government rules.
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Citations
50 Claims
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4. A computer communication system for maximizing a return on defaulted loans by facilitating communications between a plurality of participants including Mortgage Servicers, guarantor/insurers, and Third-Party Providers, said system comprising:
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a plurality of remote computer stations for each of said participants;
a central server accessible by said plurality of remote computer stations over a communication backbone for generating a plurality of graphical user interfaces for said participants;
a database resident on said central server and containing data quantifying Mortgage Servicer, guarantor/insurer, and government regulatory parameters;
software resident on said central server for guided data entry, tracking, and assessment of loan workout cases based upon said quantifying subscriber, investor, and regulatory parameters. - View Dependent Claims (1, 3, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24)
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20-1. The computer communication system according to claim 6, wherein said Mortgage Servicer graphical user interface further comprises a global loan-servicing view for reviewing all major aspects of a loan in a default on one screen.
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25. A delinquent loan advisory system, comprising:
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a central database for storing profile data inclusive of loan, borrower, property, credit and financial data;
an interface for transmitting said profile data to said central database from a plurality of user devices over a communication network;
a data module for searching the database in response to user requests and retrieving said profile data corresponding to at least one of a particular borrower and a particular loan; and
a Mortgage Servicer graphical user interface including a guided interview for guiding a loan counselor through a series of questions to be asked of said borrower all relating to various loss mitigation solutions, and various borrower reasons for not repaying a loan, and for recording answers thereto;
and wherein said queries assist the user in providing advice regarding a delinquent loan; and
an eligibility check module for analyzing said retrieved profile data, said borrower answers, and said Mortgage Servicer, guarantor/insurer, and government regulatory parameters and for evaluating a plurality of loss mitigation solutions in light of said data and suggesting a best loss mitigation solution therefrom. - View Dependent Claims (2, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 47, 48, 49)
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45-2. The computer communication system according to claim 36, wherein said Mortgage Servicer graphical user interface further comprises a global loan-servicing view for reviewing all major aspects of a loan in a default on one screen.
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50. A method for administering a best loss mitigation solutions relating to delinquent loan data, said method including the steps of:
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maintaining a database of borrower profile data including personal and financial data, property data, loan data and credit data,;
searching the database in response to a user request and retrieving said profile data corresponding to at least one of a particular borrower and a particular loan;
building a plurality of structured queries for said borrower relating to various loss mitigation solutions including forbearance, mortgage modification, partial claim, pre-foreclosure sale and deed-in-lieu, and to various borrower reasons for not repaying a loan;
storing user responses to said queries at the database; and
analyzing said retrieved profile data and said borrower responses, evaluating all of said loss mitigation solutions including forbearance, mortgage modification, partial claim, pre-foreclosure sale and deed-in-lieu, and determining an optimal loss mitigation solution for a specific, delinquent loan; and
providing each user using a client device access to the database consistent with its role in the transaction.
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Specification