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Home improvement telepresence system and method

  • US 20050278446A1
  • Filed: 05/27/2004
  • Published: 12/15/2005
  • Est. Priority Date: 05/27/2004
  • Status: Abandoned Application
First Claim
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1. A method for providing remote real-time technical support to a home user, comprising the steps of:

  • establishing a wireless connection between a subscriber worn headset and a subscriber computer;

    connecting the subscriber computer to an Internet service provider;

    running a browser on the subscriber computer;

    establishing a connection between the subscriber computer and a home improvement technical support server;

    establishing a connection between the support server and a computer workstation manned by a technical expert; and

    establishing a two-way audio and one way video communication channel between the subscriber and the technical expert.

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