Anomaly-driven software switch to capture event responses and automate recovery

• US 20050278789A1
• Filed: 05/28/2004
• Published: 12/15/2005
• Est. Priority Date: 05/28/2004
• Status: Active Grant

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Wright, Bryan J., Wright, David L.
• Granted Patent: US 7,500,145 B2
• Time in Patent Office: Days
• US Class Current: 726/26
• CPC Class Codes: G06F 11/0706 the processing taking place on a specific hardware platform or in a specific software environment
• CPC Class Codes: G06F 11/0793 Remedial or corrective actions recovery from an exception in an instruction pipeline G06F9/3861; by retry G06F11/1402; for recovering from a failure of a protocol instance or entity H04L69/40
• CPC Class Codes: G06F 11/366 using diagnostics G06F11/0703 takes precedence

Abstract

Anomaly-driven software for capturing and automating responses to computer anomalies is disclosed. Computer anomalies are processed by identifying the occurrence of an anomaly and correcting the computer anomaly by initiating a stored corrective action based on a user'"'"'s input for resolving the anomaly.

Claims

1. A program storage device, comprising:

program instructions executable by a processing device to perform operations for processing computer anomaly resolutions, comprising;

detecting at least one computer anomaly; and

recording user action taken to resolve the anomaly.

2. The program storage device of claim 1, wherein the user action comprises input from multiple users.

3. The program storage device of claim 1, wherein the user action comprises processed user input.

4. The program storage device of claim 1 further comprising evaluating the set of recorded user input taken to overcome the at least one computer anomaly.

5. The program storage device of claim 4 further comprising maintaining the recorded set of user input based on the evaluation for use in overcoming future occurrences of the at least one computer anomaly.

6. The program storage device of claim 4 further comprising storing a revised set of user input based on the evaluation for use in overcoming future occurrences of the at least one computer anomaly.

7. The program storage device of claim 4 further comprising discarding the set of recorded user input based on the evaluation.

8. The program storage device of claim 4, wherein evaluating the set of recorded user input comprises determining whether the at least one computer anomaly has been resolved by the recorded set of actions.

9. The program storage device of claim 4, wherein evaluating the set of recorded user input comprises determining whether the at least one computer anomaly has been resolved efficiently.

10. The program storage device of claim 4 further comprising sending a user the results of the evaluation.

11. The program storage device of claim 10, wherein the results of the evaluation comprise instructions on overcoming future occurrences of the at least one computer anomaly.

12. A program storage device, comprising:

program instructions executable by a processing device to perform operations for processing computer anomaly resolutions, comprising;

detecting at least one computer anomaly; and

initiating a recorded action for resolving the at least one computer anomaly.

13. The program storage device of claim 12, wherein the user action comprises user input alterable by a user.

14. The program storage device of claim 12, wherein the user action comprises user input alterable by a computer program.

15. The program storage device of claim 12 further comprising initiating a recorded code correction.

16. The program storage device of claim 12 further comprises initiating a permanent code correction.

17. The program storage device of claim 12 further comprises initiating a recorded action for resolving at least one computer anomaly identical to the detected computer anomaly.

18. The program storage device of claim 12 further comprises initiating a recorded action for resolving at least one computer anomaly similar to the detected computer anomaly.

19. The program storage device of claim 12 further comprising providing the recorded action to a user assistance directory.

20. The program storage device of claim 12 further comprising providing the recorded action to a user.

21. A system for processing computer anomaly resolutions, comprising:

a computer processor configured to detect at least one computer anomaly; and

a memory coupled to the processor configured to record user action taken to resolve the anomaly.

22. The system of claim 21, wherein the memory is configured to record input from a computer network.

23. The system of claim 21, wherein the memory is configured to record input from multiple users.

24. The system of claim 21, wherein the memory is configured to record input comprising processed user input.

25. The system of claim 21 further comprising a signal configured to indicate when the memory has completed recording the user action.

26. The system of claim 21, wherein the signal configured to indicate recording is complete comprises a keyboard stroke.

27. The system of claim 21, wherein the processor is further configured to evaluate the set of recorded user input taken to overcome the at least one computer anomaly.

28. The system of claim 27, wherein the processor is further configured to send a user the results of the evaluation.

29. The system of claim 28 further comprising a display device configured to receive the sent results of the evaluation.

30. The system of claim 29, wherein the processor is configured to provide instructions for resolving future occurrences of the at least one computer anomaly.

31. A system for processing computer anomaly resolutions, comprising:

a processor configured to detect at least one computer anomaly; and

a memory, coupled to the processor, configured to store a set of recorded actions for resolving the at least one computer anomaly, wherein the processor is configured to initiate the set of recorded action stored in the memory upon detecting a computer anomaly.

32. The system of claim 31, wherein the processor initiates a set of recorded actions comprising recorded set of user input.

33. The system of claim 32, wherein the user action comprises user input alterable by a user.

34. The system of claim 31, wherein the user action comprises user input alterable by a computer program.

35. The system of claim 31, wherein the processor initiates the set of recorded actions comprising recorded code correction.

36. The system of claim 31, wherein the processor initiates the set of recorded actions comprising a permanent code correction.

37. The system of claim 31, wherein the processor initiates the set of recorded actions for resolving at least one computer anomaly identical to the detected computer anomaly.

38. The system of claim 31, wherein the processor initiates the set of recorded actions for resolving at least one computer anomaly similar to the detected computer anomaly.

39. The system of claim 31 further comprising providing the set of recorded actions to a user assistance directory.