Automated user evaluation and lifecycle management for digital products, services and content
First Claim
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1. A machine-implemented method comprising:
- periodically querying a user in an identified adoption group regarding use of a product;
receiving results of the querying;
evaluating the results, the evaluating including aggregating the results by category, computing a proportion of total results for each category, and generating a first user emphasis vector based on the proportion of total results for each category; and
based on the evaluating, determining whether to incorporate the results of the querying into a representative result for an evaluation group.
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Abstract
A user in an identified adoption group is periodically queried regarding use of a product. Results of the querying are received and evaluated. The evaluating includes aggregating the results by category, computing a proportion of total results for each category, and generating a first user emphasis vector based on the proportion of total results for each category. Based on the evaluating, a determination is made whether to incorporate the results of the querying into a representative result for an evaluation group.
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Citations
20 Claims
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1. A machine-implemented method comprising:
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periodically querying a user in an identified adoption group regarding use of a product;
receiving results of the querying;
evaluating the results, the evaluating including aggregating the results by category, computing a proportion of total results for each category, and generating a first user emphasis vector based on the proportion of total results for each category; and
based on the evaluating, determining whether to incorporate the results of the querying into a representative result for an evaluation group. - View Dependent Claims (2, 3, 4, 5)
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6. An apparatus comprising:
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means for periodically querying a user in an identified adoption group regarding use of a product;
means for receiving results of the querying;
means for evaluating the results, the evaluating including means for aggregating the results by category, means for computing a proportion of total results for each category, and means for generating a first user emphasis vector based on the proportion of total results for each category; and
means for, based on the evaluating, determining whether to incorporate the results of the querying into a representative result for an evaluation group. - View Dependent Claims (7, 8, 9, 10)
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11. A machine-readable medium having instructions to cause a machine to perform a machine-implemented method comprising:
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periodically querying a user in an identified adoption group regarding use of a product;
receiving results of the querying;
evaluating the results, the evaluating including aggregating the results by category, computing a proportion of total results for each category, and generating a first user emphasis vector based on the proportion of total results for each category; and
based on the evaluating, determining whether to incorporate the results of the querying into a representative result for an evaluation group. - View Dependent Claims (12, 13, 14, 15)
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16. A system comprising:
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a processing unit coupled to a memory through a bus; and
a process executed from the memory by the processing unit to cause the processing unit to;
periodically query a user in an identified adoption group regarding use of a product;
receive results of the querying;
evaluate the results, the evaluating including aggregating the results by category, computing a proportion of total results for each category, and generating a first user emphasis vector based on the proportion of total results for each category; and
based on the evaluating, determine whether to incorporate the results of the querying into a representative result for an evaluation group. - View Dependent Claims (17, 18, 19, 20)
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Specification