Alert triggers and event management in a relationship system

• US 20050283753A1
• Filed: 08/09/2004
• Published: 12/22/2005
• Est. Priority Date: 08/07/2003
• Status: Abandoned Application

• Current Assignee: Spoke Software
• Original Assignee: Spoke Software
• Inventors: Hughes, Bryan, Ho, Denise
• Application Number:
  US10/914,858
• Publication Number:
  US 20050283753A1
• Time in Patent Office: Days
• US Class Current: 717/102
• CPC Class Codes: G06F 16/9024 Graphs; Linked lists G06F16/9027 takes precedence
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: H04L 51/224 providing notification on incoming messages, e.g. pushed notifications of received messages
• CPC Class Codes: H04L 51/52 for supporting social networking services

Abstract

A method and apparatus to manage alert triggers in a relationship system are disclosed. In one embodiment, the method includes maintaining a set of alert triggers that define operations for detecting changes pertaining to elements of a relationship graph. The elements of the relationship graph include nodes representing entities and edges representing relationships between entities. The method further includes performing the operations defined by the set of alert triggers, and providing an alert to one or more users when any of the defined operations satisfy an alert condition associated with a corresponding alert trigger.

Claims

1. A computerized method comprising:

maintaining a set of alert triggers that define a plurality of operations for detecting changes pertaining to elements of a relationship graph, the elements of the relationship graph including nodes representing entities and edges representing relationships between the entities;

performing the plurality of operations defined by the set of alert triggers; and

providing an alert to one or more users when any of the plurality of operations satisfy an alert condition associated with a corresponding alert trigger from the set of alert triggers.

2. The computerized method of claim 1 wherein providing the alert to the one or more users comprises:

communicating, to the one or more users, information identifying the corresponding alert trigger and a result of said any of the plurality of operations.

3. The computerized method of claim 1 wherein each of the plurality of operations is performed repeatedly based on a frequency associated with a corresponding alert trigger from the set of alert triggers.

4. The computerized method of claim 1 wherein the set of alert triggers comprises a member alert trigger.

5. The computerized method of claim 4 wherein the member alert trigger specifies an operation, an alert condition, an alert trigger frequency, and a user to be alerted when the operation satisfies the alert condition.

6. The computerized method of claim 5 further comprising:

receiving a request for the member alert trigger from the user; and

activating the member alert trigger for the user.

7. The computerized method of claim 6 wherein receiving the request for the member alert trigger comprises:

determining that the user is interested in a result of the operation; and

offering the user to create the alert trigger to be alerted to the result of the operation.

8. The computerized method of claim 5 wherein the member alert trigger is any one of a new search result alert trigger, a new content alert trigger, a weakening relationship alert trigger, a strengthening relationship alert trigger, a newly discovered relationship alert trigger, and a new personal relationship alert trigger.

9. The computerized method of claim 1 wherein the set of alert triggers comprises a global alert trigger.

10. The computerized method of claim 9 wherein the global alert trigger specifies a global operation, an alert condition, and an alert trigger frequency.

11. The computerized method of claim 10 further comprising:

identifying a group of users to be alerted when the global operation satisfies the alert condition.

12. The computerized method of claim 9 further comprising:

receiving a request for the global alert trigger from an administrator; and

activating the global alert trigger.

13. The computerized method of claim 11 further comprising:

determining that a user from the group no longer wants to receive alerts associated with the global alert trigger; and

removing the user from the group.

14. The computerized method of claim 9 wherein the global alert trigger is any one of a weakening relationship alert trigger, a strengthening relationship alert trigger, and a newly discovered relationship alert trigger.

15. A machine-readable medium having executable instructions to cause a machine to perform a method comprising:

maintaining a set of alert triggers that define a plurality of operations for detecting changes pertaining to elements of a relationship graph, the elements of the relationship graph including nodes representing entities and edges representing relationships between the entities;

performing the plurality of operations defined by the set of alert triggers; and

providing an alert to one or more users when any of the plurality of operations satisfy an alert condition associated with a corresponding alert trigger from the set of alert triggers.

16. The machine-readable medium of claim 15 wherein providing the alert to the one or more users comprises:

communicating, to the one or more users, information identifying the corresponding alert trigger and a result of said any of the plurality of operations.

17. The machine-readable medium of claim 15 wherein each of the plurality of operations is performed repeatedly based on a frequency associated with a corresponding alert trigger from the set of alert triggers.

18. The machine-readable medium of claim 15 wherein the set of alert triggers comprises a member alert trigger.

19. The machine-readable medium of claim 18 wherein the member alert trigger specifies an operation, an alert condition, an alert trigger frequency, and a user to be alerted when the operation satisfies the alert condition.

20. The machine-readable medium of claim 19 wherein the method further comprises:

receiving a request for the member alert trigger from the user; and

activating the member alert trigger for the user.

21. The machine-readable medium of claim 20 wherein receiving the request for the member alert trigger comprises:

determining that the user is interested in a result of the operation; and

offering the user to create the alert trigger to be alerted to the result of the operation.

22. The machine-readable medium of claim 18 wherein the member alert trigger is any one of a new search result alert trigger, a new content alert trigger, a weakening relationship alert trigger, a strengthening relationship alert trigger, a newly discovered relationship alert trigger, and a new personal relationship alert trigger.

23. The machine-readable medium of claim 15 wherein the set of alert triggers comprises a global alert trigger.

24. An apparatus comprising:

a trigger database to maintain a set of alert triggers that define a plurality of operations for detecting changes pertaining to elements of a relationship graph, the elements of the relationship graph including nodes representing entities and edges representing relationships between the entities;

a trigger executor to perform the plurality of operations defined by the set of alert triggers; and

a notifier to provide an alert to one or more users when any of the plurality of operations satisfy an alert condition associated with a corresponding alert trigger from the set of alert triggers.

25. The apparatus of claim 24 wherein the notifier is to provide the alert to the one or more users by communicating, to the one or more users, information identifying the corresponding alert trigger and a result of said any of the plurality of operations.

26. The apparatus of claim 24 wherein each of the plurality of operations is performed repeatedly based on a frequency associated with a corresponding alert trigger from the set of alert triggers.

27. The apparatus of claim 24 wherein the set of alert triggers comprises a member alert trigger.

28. The apparatus of claim 27 wherein the member alert trigger specifies an operation, an alert condition, an alert trigger frequency, and a user to be alerted when the operation satisfies the alert condition.

29. The apparatus of claim 27 wherein the member alert trigger is any one of a new search result alert trigger, a new content alert trigger, a weakening relationship alert trigger, a strengthening relationship alert trigger, a newly discovered relationship alert trigger, and a new personal relationship alert trigger.

30. The apparatus of claim 24 wherein the set of alert triggers comprises a global alert trigger.

31. The apparatus of claim 30 wherein the global alert trigger specifies a global operation, an alert condition, and an alert trigger frequency.

32. The apparatus of claim 30 wherein the global alert trigger is any one of a weakening relationship alert trigger, a strengthening relationship alert trigger, and a newly discovered relationship alert trigger.

33. An apparatus comprising:

means for maintaining a set of alert triggers that define a plurality of operations for detecting changes pertaining to elements of a relationship graph, the elements of the relationship graph including nodes representing entities and edges representing relationships between the entities;

means for performing the plurality of operations defined by the set of alert triggers; and

means for providing an alert to one or more users when any of the plurality of operations satisfy an alert condition associated with a corresponding alert trigger from the set of alert triggers.

34. A system comprising:

a processor coupled to a memory through a bus, and further coupled to an I/O interface through the bus; and

a trigger process executed from the memory by the processor to cause the processor to maintain a set of alert triggers that define a plurality of operations for detecting changes pertaining to elements of a relationship graph, the elements of the relationship graph including nodes representing entities and edges representing relationships between the entities, to perform the plurality of operations defined by the set of alert triggers, and to provide an alert to one or more users when any of the plurality of operations satisfy an alert condition associated with a corresponding alert trigger from the set of alert triggers.