Method and system for associating customer information with a customer identifier

• US 20050284928A1
• Filed: 06/22/2005
• Published: 12/29/2005
• Est. Priority Date: 06/25/2004
• Status: Abandoned Application

• Current Assignee: Dresser Incorporated (Nagano Keiki Company Limited)
• Original Assignee: Dresser Incorporated (Nagano Keiki Company Limited)
• Inventors: Harrell, Daniel C.
• Application Number:
  US11/158,671
• Publication Number:
  US 20050284928A1
• Time in Patent Office: Days
• US Class Current: 235/380
• CPC Class Codes: G07F 13/025 wherein the volume is determined during delivery
• CPC Class Codes: G07G 1/14 Systems including one or more distant stations co-operating with a central processing unit data transmission in general H04L; telemetry systems for selectively calling a substation from a main station H04Q9/00

Abstract

A system for managing information relating to customers at a fuel service facility may include customer service points, one or more processors, a database, and a central server. The customer service points can receive a customer identifier, and the processors can apply a hash function to a customer identifier received by the customer service points to generate a system identifier. The database can store system identifiers, each associated with one or more customer preferences. The central server can associate one or more of the customer preferences with one or more of the system identifiers, store the associated customer preferences in the database, and provide access to the database.

Claims

1. A fuel dispenser, comprising:

an input module operable to receive a customer identifier;

a processor operable to apply a hash function to the customer identifier to generate a system identifier; and

an interface operable to send the system identifier to at least one other device.

2. The fuel dispenser of claim 1, wherein the customer identifier comprises at least one of a credit card number, a telephone number, a loyalty card number, or a driver'"'"'s license number.

3. The fuel dispenser of claim 1, wherein:

the system identifier is associated with one or more customer preferences; and

the set of customer preferences comprises at least one of a fuel grade, a language preference, a previously-purchased product, or a vehicle-related service.

4. The fuel dispenser of claim 3, wherein the vehicle-related service comprises at least one of washing a car, supplying air, or supplying water.

5. The fuel dispenser of claim 1, wherein the interface is further operable to receive one or more commands in response to sending the system identifier.

6. The fuel dispenser of claim 5, wherein at least one of the commands comprises at least one setting for the fuel dispenser.

7. The fuel dispenser of claim 5, wherein at least one of the commands comprises at least one selected advertising display.

8. The fuel dispenser of claim 7, wherein the fuel dispenser further comprises a memory module, and the selected advertising display is one of a plurality of advertising displays stored in the memory module.

9. The fuel dispenser of claim 1, wherein:

the input module is further operable to receive one or more settings for the fuel dispenser; and

the interface is further operable to send the settings for the fuel dispenser to at least one other device.

10. The fuel dispenser of claim 1, wherein the hash function comprises at least one of a one-way message digest function or a one-way secure hashing algorithm.

11. A method comprising:

receiving a customer identifier at a customer service point;

generating a system identifier from the customer identifier using a hash function; and

associating one or more customer preferences with the system identifier.

12. The method of claim 11, wherein the customer service point is a fuel dispenser.

13. The method of claim 11, further comprising:

monitoring a customer'"'"'s use of the customer service point; and

storing one or more customer preferences based on the customer'"'"'s use of the customer service point.

14. The method of claim 11, further comprising automatically adjusting at least one setting of the customer service point based on at least one associated customer preference.

15. The method of claim 11, further comprising:

selecting an advertising display based on at least one associated customer preference; and

displaying the selected advertising display at the customer service point.

16. The method of claim 11, further comprising:

monitoring a customer'"'"'s use of the customer service point; and

modifying at least one associated customer preference based on the customer'"'"'s use of the customer service point.

17. The method of claim 11, further comprising displaying a password associated with the system identifier on a display of the customer service point, wherein the password provides access to a database storing at least one associated customer preference.

18. A system, comprising:

a plurality of customer service points, the customer service points operable to receive a customer identifier;

a database storing a plurality of system identifiers, each system identifier associated with one or more customer preferences, wherein a system identifier is generated by applying a hash function to a customer identifier; and

one or more processors operable to retrieve one or more stored customer preferences by applying the hash function to a particular customer identifier received by one of the customer service points.

19. The system of claim 18, further comprising a central server operable to associate one or more of the customer preferences with one or more of the system identifiers, to store the associated customer preferences in the database, and to provide access to the database.

20. The system of claim 19, wherein the central server provides access to the database in response to receiving a password.

21. The system of claim 18, wherein the one or more processors are further operable to modify at least one of the stored customer preferences in response to a determination that the customer preferences have changed.

22. The system of claim 18, wherein the one or more processors are further operable in adjusting settings of the customer service points based on at least one of the customer preferences.

23. The system of claim 18, wherein the one or more processors are further operable in causing the customer service points to display one or more advertising displays based on at least one of the customer preferences.

24. The system of claim 18, wherein the customer service points are further operable to display a password providing access to at least one of the stored customer preferences.