Activity monitoring systems and methods
First Claim
1. A system for monitoring activity at a subscriber location, comprising data receiving means for receiving data accessible to a provider of a product or service to track the provision of said product or service to a subscriber at said location, and determining means for determining from the data activity at said subscriber location.
1 Assignment
0 Petitions
Accused Products
Abstract
Systems and methods of monitoring activity are provided. Activity at a subscriber location is determined using data which is accessible to a provider of a product or service to track the provision of the product or service to a subscriber at the subscriber location. The product or service may be provided to subscriber premises, such as utility products provided to a subscriber'"'"'s home or office, or to equipment such as a mobile telephone which is associated with the subscriber.
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Citations
44 Claims
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1. A system for monitoring activity at a subscriber location, comprising data receiving means for receiving data accessible to a provider of a product or service to track the provision of said product or service to a subscriber at said location, and
determining means for determining from the data activity at said subscriber location.
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20. A machine implemented method of monitoring activity at a predetermined subscriber location, comprising the steps of:
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receiving data collected by a provider of a product or service for tracking the provision of said product or service by said provider to said subscriber location, and monitoring physical activity by personnel at said subscriber location based on said data. - View Dependent Claims (21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39)
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40. A method of monitoring activity at a subscriber location comprising detecting by equipment used by a provider in providing a voice communications service events relating to at least one of voice communications initiated from a voice communication device at said subscriber location and voice communications received by a voice communications device at said subscriber location, and
monitoring physical activity of personnel at said subscriber location based on data indicative of said events.
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43. A method of monitoring activity at a subscriber location comprising detecting events relating to at least one of voice communications initiated from a voice communications device at said subscriber location and voice communications received by a voice communications device at said subscriber location,
determining whether or not the monitored activity meets a predetermined criteria and transmitting a signal based on the result of said determining step to a receiver device authorized by said subscriber to receive said signal.
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44. Use of information derived from the detection, by equipment controlled by a provider of a product or service, of use of the product or service by a subscriber to monitor activity at a subscriber location.
Specification