Process improvement simulation

• US 20060003304A1
• Filed: 06/30/2004
• Published: 01/05/2006
• Est. Priority Date: 06/30/2004
• Status: Abandoned Application

• Current Assignee: The Boeing Co.
• Original Assignee: The Boeing Co.
• Inventors: Plegge, Kellie Rae, Wilson, Darryl, Hanneke, Laurie Lee, Davis, Margaret Grace, Medlock, Debra Diane, Sanning, Cara L., Ebert, John C., Klohr, Jeffrey Dean, Galloway, Dawn Marie
• Application Number:
  US10/881,245
• Publication Number:
  US 20060003304A1
• Time in Patent Office: Days
• US Class Current: 434/350
• CPC Class Codes: G06Q 10/0631 Resource planning, allocation, distributing or scheduling for enterprises or organisations
• CPC Class Codes: G06Q 10/0633 Workflow analysis
• CPC Class Codes: G09B 7/02 of the type wherein the student is expected to construct an answer to the question which is presented or wherein the machine gives an answer to the question presented by a student

Abstract

Methods of training a plurality of students to define, measure, analyze, improve, and control processes is provided. The method includes dividing the plurality of students into a plurality of teams and teaching a first module of a multi-module training class. Each of the teams is allowed to attempt to solve a first portion of a simulated problem. Thereafter, a first portion of a simulated solution to the simulated problem is presented to the teams. The solutions of each of the teams are then updated to match the first portion of the simulated solution. A second module of the class is then taught. The attempted solutions may occur during the class, or between modules of the class. Additionally, computer training programs and instructional materials are provided for teaching students how to improve processes.

Claims

1. A method of training a plurality of students to improve processes, the method comprising:

teaching a first module of a multi-module training course;

allowing the students to attempt to solve a first portion of a simulated problem;

after the allowing, presenting a first portion of a simulated solution to the students as a class;

updating the solution of the students to match the first portion of the simulated solution, a subject matter of the first portion to correspond with a subject matter of the first module;

teaching a second module of the course.

2. The method according to claim 1, further comprising allowing each of the students to attempt to solve a second portion of the simulated problem.

3. The method according to claim 2, further comprising after the second portion allowing, presenting a second portion of the simulated solution to the students as a class.

4. The method according to claim 3, further comprising updating the solution of each of the students to match the second portion of the simulated solution.

5. The method according to claim 4, further comprising teaching a third module of the course.

6. The method according to claim 1, wherein the first module is a define/measure module, a second module is an analyze module, and a third module is an improve/control module.

7. The method according to claim 6, wherein the attempt to solve a first portion involves defining and measuring the simulated process.

8. The method according to claim 1, further comprising dividing the students into teams, each team to attempt to solve the simulated problem independently of the other teams.

9. A book for teaching a team of students to improve processes, the book comprising:

a first section containing a first portion of a simulated process problem, a first place for a first portion of an attempted solution to the first portion of the simulated problem, and a first update location to contain a first portion of a simulated solution to the simulated problem, a subject matter of the first portion to correspond with a subject matter of the first section; and

a second section to contain a second portion of the simulated problem, a second place for an attempted solution to the second portion of the simulated problem, and a second update location to contain a second portion of the simulated solution.

10. The book according to claim 9, wherein the first update location contains the first portion of the simulated solution.

11. The book according to claim 9, wherein the first portion involves defining and measuring the process.

12. The book according to claim 11 wherein the second portion involves analyzing the process.

13. The book according to claim 12 further comprising a third section involving improving and controlling the process.

14. The book according to claim 9, further comprising being stored in a machine-readable format.

15. A book for teaching a team of students to improve processes, the book comprising:

a first section containing a first portion of a simulated process problem and a first portion of a simulated solution to the simulated problem; and

a second section containing a second portion of the simulated problem, a second portion of the simulated solution to the simulated problem, the first and second portions of the simulated solution to be used to update the students after allowing the students to attempt to solve the first and the second portions of the simulated problem respectively, a subject matter of the first portions to correspond with a subject matter of the first section.

16. A set of books for teaching a plurality of students to improve processes, the set comprising:

an instructor volume containing a first portion of a simulated process problem, a first portion of a simulated solution to the simulated problem, a second portion of the simulated problem, a second portion of the simulated solution to the simulated problem; and

a plurality of student books containing

a first section containing the first portion of the simulated problem, a first place for a first portion of an attempted solution to the first portion of the simulated problem, a first update location to contain the first portion of the simulated solution to the simulated problem, the update of the first update location of each of the student books to occur at about the same time, a subject matter of the first portions to correspond with a subject matter of the first section; and

a second section to contain the second portion of the simulated problem, a second place for an attempted solution to the second portion of the simulated problem, and a second update location to contain the second portion of the simulated solution, the update of the second update location of each of the student books to occur at about the same time.

17. A computer simulation for teaching a student to improve processes, the program comprising:

a simulated process including information defining an initial state of the process with a simulated process problem and an improved state of the process;

a simulated solution to the problem including a first and a second portion;

a placeholder for an attempted solution to the problem including a first and a second portion;

a user interface allowing the students access to the simulated process and allowing the student access to the first portion of the simulated solution after the student places information in the first portion of the placeholder for the attempted solution.

18. The simulation according to claim 17, the user interface further comprising allowing the student access to the second portion of the simulated solution after the student places information in the second portion of the placeholder for the attempted solution.

19. The simulation according to claim 17, wherein the first portion of the simulated solution is a define/measure portion.

20. The simulation according to claim 17, the simulated solution further comprising a pre-selected tool, the user interface further allowing the student access to the first portion of the simulated solution only if the information placed in the first portion of the placeholder for the attempted solution includes an attempt at using pre-selected tool.