Call routing apparatus
First Claim
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1. A method of placing a call, comprising:
- receiving information over a network related to a user'"'"'s online purchase request, wherein the request is made via a website; and
causing a call to be placed by an electronic system to a pay-per-call type telephone service via a public communications network, wherein the pay-per-call type telephone service is not the subject of the online purchase request, wherein the call provides billing information associated with the user to the pay-per-call type telephone service and wherein the user is billed for a purchase price associated with the online purchase at least partly in response to the call placed to the pay-per-call type telephone service.
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Abstract
The present invention relates generally to telecommunications, and in particular to systems and methods for routing and placing telephone calls. In one embodiment, a call manager system is configured to place a call to a pay-per-call service, or to cause such a call to be placed by a user computer terminal, in response to a user initiating a purchase transaction over a computer network. In addition, the call may include billing information, such as the user'"'"'s phone number, which is provided to the pay-per-call service so that the user can be billed for the call in an appropriate amount.
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Citations
12 Claims
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1. A method of placing a call, comprising:
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receiving information over a network related to a user'"'"'s online purchase request, wherein the request is made via a website; and
causing a call to be placed by an electronic system to a pay-per-call type telephone service via a public communications network, wherein the pay-per-call type telephone service is not the subject of the online purchase request, wherein the call provides billing information associated with the user to the pay-per-call type telephone service and wherein the user is billed for a purchase price associated with the online purchase at least partly in response to the call placed to the pay-per-call type telephone service. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12)
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Specification