Method and system for telematically deactivating satellite radio systems

• US 20060003762A1
• Filed: 06/22/2004
• Published: 01/05/2006
• Est. Priority Date: 06/22/2004
• Status: Abandoned Application

• Current Assignee: General Motors LLC (General Motors Company)
• Original Assignee: General Motors Corporation (Motors Liquidation Co. GUC Trust)
• Inventors: Kamdar, Hitan S., Sumcad, Anthony J., Patenaude, Russell A.
• Application Number:
  US10/875,001
• Publication Number:
  US 20060003762A1
• Time in Patent Office: Days
• US Class Current: 455/428
• CPC Class Codes: H04H 20/51 specially adapted for satellite broadcast systems
• CPC Class Codes: H04H 20/62 for transportation systems, e.g. in vehicles
• CPC Class Codes: H04H 40/90 specially adapted for satellite broadcast receiving
• CPC Class Codes: H04H 60/13 Arrangements for device control affected by the broadcast information
• CPC Class Codes: H04H 60/91 Mobile communication networks for accessing the Internet H04H60/85

Abstract

A method for confirming deactivation of a mobile vehicle satellite radio service includes receiving a satellite radio termination signal at a call center, sending a termination notification from the call center to a telematics unit via a wireless interface responsive to the termination signal and sending a termination confirmation from the telematics unit to the call center responsive to the termination notification.

Claims

1. A method for confirming deactivation of a mobile vehicle satellite radio service, the method comprising:

receiving a satellite radio termination signal at a call center;

sending a termination notification from the call center to a telematics unit via a wireless interface responsive to the termination signal; and

sending a termination confirmation from the telematics unit to the call center responsive to the termination notification.

2. The method of claim 1, further comprising:

transmitting a deactivation command from a deactivation server of a mobile vehicle satellite radio system to a satellite radio receiver of a telematics equipped vehicle; and

sending the satellite radio termination signal from the deactivation server to the call center responsive to the transmitting.

3. The method of claim 1, further comprising:

activating a customer termination confirmation process in response to receiving the satellite radio termination signal.

4. The method of claim 3, wherein the customer termination confirmation process is initiated by a vehicle data upload.

5. The method of claim 3, wherein the customer termination confirmation process comprises opening a communication channel between an advisor and a mobile vehicle satellite radio service user in a telematics equipped vehicle.

6. The method of claim 1, further comprising:

sending a notification of subscriber deactivation to a user of a deactivated satellite radio receiver in response to a user input to the satellite radio receiver.

7. The method of claim 1, further comprising:

renewing the mobile vehicle satellite radio service for a user of a deactivated satellite radio receiver in a telematics equipped vehicle.

8. The method of claim 7, wherein renewing the mobile vehicle satellite radio service comprises

sending a renewal notification from the call center to a renewal server of a mobile vehicle satellite radio system in response to a renewal request.

9. A system to confirm deactivation of a mobile vehicle satellite radio service, the system comprising:

means for receiving a satellite radio termination signal at a call center;

means for sending a termination notification from the call center to a telematics unit via a wireless interface responsive to the termination signal; and

means for sending a termination confirmation from the telematics unit to the call center responsive to the termination notification.

10. The system of claim 9, further comprising:

means for activating a customer termination confirmation process in response to receiving the satellite radio termination signal.

11. The system of claim 9, further comprising:

means for sending a notification of subscriber deactivation to a user of a deactivated satellite radio receiver in response to a user input to the satellite radio receiver.

12. The system of claim 9, further comprising:

means for renewing the mobile vehicle satellite radio service for a user of a deactivated satellite radio receiver in a telematics equipped vehicle.

13. A computer readable medium storing a computer program comprising:

computer readable code for receiving a satellite radio termination signal at a call center;

computer readable code for sending a termination notification from the call center to a telematics unit via a wireless interface responsive to the termination signal; and

computer readable code for sending a termination confirmation from the telematics unit to the call center responsive to the termination notification.

14. The medium of claim 13, wherein the satellite radio termination signal is sent from a deactivation server of a mobile vehicle satellite radio system in response to a deactivation command being sent from the deactivation server to a satellite radio receiver of a telematics equipped vehicle.

15. The medium of claim 13, further comprising:

computer readable code for activating a customer termination confirmation process in response to receiving the satellite radio termination signal.

16. The medium of claim 15, wherein the customer termination confirmation process is initiated by a vehicle data upload.

17. The medium of claim 15, wherein the customer the customer termination confirmation process comprises computer readable code for opening a communication channel between an advisor and a mobile vehicle satellite radio service user in a telematics equipped vehicle.

18. The medium of claim 13, further comprising:

computer readable code for sending a notification of subscriber deactivation to a user of a deactivated satellite radio receiver in response to a user input to the satellite radio receiver.

19. The medium of claim 13, comprising:

computer readable code for renewing the mobile vehicle satellite radio service for a user of a deactivated satellite radio receiver in a telematics equipped vehicle.

20. The medium of claim 19, further comprising:

computer readable code for sending a renewal notification from the call center to a renewal server of a mobile vehicle satellite radio system in response to a renewal request.