Database system and method for industrial automation services
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Abstract
A host system generates and manages databases incorporating data gathered from a plurality of client automation systems, such as CNC machine tools. The data may include real-time data, and is captured from the client systems under supervision of software downloaded over a network from the host system to the client systems. The captured data is transmitted over the network to the host, which creates the databases. The databases preferably. include a commercial database comprising data associated with customer owners or operators of the. client automation system, as well as a technical database, comprising captured data, administrative and other data, organized by customer and client system. Captured data is preferably associated with the date of capture, providing for the creation of a historical database for given client equipment. With customer authorization, others, such as original equipment manufacturers, may access the captured data, for which they may be charged a fee.
57 Citations
49 Claims
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1-20. -20. (canceled)
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21. A method for managing data relating to the provision of an automation-related service to a customer having a facility comprising manufacturing equipment, the method comprising the steps of:
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creating a data structure corresponding to the provision, over a network, of the automation-related service involving the customer'"'"'s manufacturing equipment;
storing in a first portion of the data structure data relating to the identity of the customer;
storing in a second portion of the data structure data relating to the identity of the automation-related service;
identifying a measure of the automation-related service provided to the manufacturer; and
storing in a third portion of the data structure data relating to the measure of automation-related service provided to the customer. - View Dependent Claims (22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32)
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33. A method for managing data relating to the provision of an automation-related service over a network to a customer having a facility comprising manufacturing equipment, the service being directed to the manufacturing equipment, the method comprising the steps of:
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creating and storing a data structure corresponding to the provision of the automation-related service over the network to the customer'"'"'s manufacturing equipment;
storing in a first portion of the data structure data relating to the identity of the customer; and
storing in a second portion of the data structure data relating to the identity of the service. - View Dependent Claims (34, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 47, 48, 49)
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Specification