Automatic identification and storage of context information associated with phone numbers in computer documents

• US 20060010379A1
• Filed: 09/12/2005
• Published: 01/12/2006
• Est. Priority Date: 10/30/2003
• Status: Active Grant

• Current Assignee: Arlington Technologies, LLC (Dominion Harbor Enterprises, LLC)
• Original Assignee: Avaya Technology Corporation Miami Lakes FLA US
• Inventors: Kashi, Ramanujan
• Granted Patent: US 8,656,274 B2
• Time in Patent Office: Days
• US Class Current: 715/234
• CPC Class Codes: G06F 16/957 Browsing optimisation, e.g. caching or content distillation
• CPC Class Codes: G06F 40/106 Display of layout of documents; Previewing
• CPC Class Codes: G06F 40/117 Tagging; Marking up details of markup languages G06F40/143; Designating a block; Setting of attributes style sheets, e.g. eXtensible Stylesheet Language Transformation [XSLT], G06F40/154
• CPC Class Codes: G06F 40/143 Markup, e.g. Standard Generalized Markup Language [SGML] or Document Type Definition [DTD]
• CPC Class Codes: G06F 40/169 Annotation, e.g. comment data or footnotes
• CPC Class Codes: G06F 40/279 Recognition of textual entities
• CPC Class Codes: G06F 9/543 User-generated data transfer, e.g. clipboards, dynamic data exchange [DDE], object linking and embedding [OLE]
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 10/109 Time management, e.g. calendars, reminders, meetings or time accounting
• CPC Class Codes: H04M 2201/42 Graphical user interfaces
• CPC Class Codes: H04M 3/4931 Directory assistance systems
• CPC Class Codes: H04M 7/003 Click to dial services

Abstract

Telephone numbers are identified and highlighted on any computer document being loaded into a graphical user interface (GUI) for viewing by a user. The user may click on any particular highlighted telephone number in the computer document while displayed in the GUI window in order to store the telephone number together with any desired context information associated therewith.

Claims

1. A method for automatically detecting any instances of telephone numbers in a computer document and for storing context information for said telephone numbers, comprising the steps of:

when loading a computer document into a graphical user interface (GUI) window for viewing by a user;

automatically parsing the computer document for any instance of a telephone number; and

when an instance of a telephone number is detected;

storing said instance of a telephone number in a first location;

identifying context information for said instance of a telephone number; and

storing said context information in a second location associated with said first location.

2. The method of claim 1, wherein said first location is in a computer record, and said second location is also in said computer record.

3. The method of claim 2, wherein said first location is in a first field in said computer record, and said second location is in a second field in said computer record.

4. The method of claim 1, wherein said second location is adjacent to said first location.

5. The method of claim 1, wherein said first location is further associated with a pointer pointing to said second location.

6. The method of claim 1, wherein said context information comprises nodes corresponding to said computer document in which said telephone number is found.

7. The method of claim 1, wherein said step of parsing said computer document includes the step of:

establishing an information structure concerning the computer document in which said telephone number is found

8. The method of claim 7, wherein said information structure comprises a tree of information, said tree having at least one of branches and leaves.

9. The method of claim 8, wherein said context information includes the branches and leaves of said tree within a predetermined proximity to said telephone number.

10. The method of claim 9, wherein a user may vary said proximity.

11. The method of claim 8, wherein said tree of information is a hierarchical tree, and said context information includes at least one of said branches and leaves of said hierarchical tree at a predetermined hierarchical relationship to said telephone number.

12. The method of claim 1, wherein said identifying context information includes the step of:

permitting a user to input desired context information.

13. The method of claim 1, further comprising the step of allowing a user to prevent the storage of said context information.

14. A method for transmitting context information related to a telephone number found in a computer document comprising the steps of:

when loading a computer document into a graphical user interface (GUI) window for viewing by a user;

automatically parsing the computer document for any instance of a telephone number; and

when an instance of a telephone number is detected;

storing said instance of a telephone number in a first location;

identifying context information for said instance of a telephone number;

storing said context information in a second location, said second location being associated with said first location; and

establishing a telephone connection between a first device associated with a user and a second device associated with said telephone number; and

transmitting said context information to said second device.

15. The method of claim 14, wherein said second device is a computer.

16. The method of claim 15, wherein said context information comprises information sufficient to determine the location of the computer document in which said telephone number was detected.

17. The method of claim 14, wherein said second device is a facsimile machine.

18. The method of claim 14, wherein said second device is a telephone.

19. The method of claim 14, wherein said establishing a telephone connection includes the steps of:

establishing said connection by means of a voice over internet protocol between a second computer associated with said user and said computer associated with said telephone number.

20. The method of claim 14, wherein said context information includes information sufficient to identify at least one of a location of said computer document in which said telephone number was found and a type of said computer document so that said second computer will be able to identify the source of the telephone number.

21. The method of claim 20, wherein said type of computer document is a web page.

22. The method of claim 20, wherein said type of computer document is an e-mail message.

23. The method of claim 22, wherein said context information includes at least one of the name of the sender of said e-mail, the e-mail address of the sender of said e-mail, the name of at least one recipient of said e-mail, the e-mail address of said at least one recipient of said e-mail, and any predetermined information transmitted in said e-mail.

24. The method of claim 20, wherein said type of computer document is a spreadsheet.