System of machine maintenance
First Claim
Patent Images
1. A method for remote maintenance for a machine, the method comprising the steps of:
- providing at a first location a machine and an imaging device, the machine including a programmable logic controller and a sensor in communication with the programmable logic controller, the sensor being operable to monitor machine activity and the programmable logic controller including an operating specification for the machine and being operable to transmit a signal concerning the operational status of the machine;
providing at a second location a user interface;
receiving a signal at the user interface from the programmable logic controller, the signal being indicative of a change in the condition of the machine that is outside of the programmed operating specification;
receiving an image of the machine at the user interface from the imaging device;
transmitting expert information from the second location to the first location concerning the machine.
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Abstract
A system for remote maintenance for a machine. Using an imaging device, such as a digital camera, the customer can transmit images of the machine to an off-site expert and receive real-time information related to the assembly, installation, repair or maintenance of the machine.
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Citations
9 Claims
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1. A method for remote maintenance for a machine, the method comprising the steps of:
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providing at a first location a machine and an imaging device, the machine including a programmable logic controller and a sensor in communication with the programmable logic controller, the sensor being operable to monitor machine activity and the programmable logic controller including an operating specification for the machine and being operable to transmit a signal concerning the operational status of the machine;
providing at a second location a user interface;
receiving a signal at the user interface from the programmable logic controller, the signal being indicative of a change in the condition of the machine that is outside of the programmed operating specification;
receiving an image of the machine at the user interface from the imaging device;
transmitting expert information from the second location to the first location concerning the machine. - View Dependent Claims (2, 3, 4, 5)
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6. A method for remote maintenance for a machine, the method comprising the steps of:
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providing at a first location a machine, a first user interface and an imaging device, the machine including a programmable logic controller and a sensor in communication with the programmable logic controller, the sensor being operable to monitor machine activity and the programmable logic controller including an operating specification for the machine and being operable to transmit a signal concerning the operational status of the machine;
providing at a second location a second user interface;
receiving a signal at the second user interface from the programmable logic controller, the signal being indicative of a change in the condition of the machine that is outside of the programmed operating specification;
receiving an image of the machine at the second user interface from the imaging device;
transmitting expert information concerning the machine from the second user interface to the first user interface. - View Dependent Claims (7, 8, 9)
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Specification