Device management system
First Claim
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1. A data processing device for a service management system comprising:
- service management means for defining a service management command for one or more managed devices, means for defining one or more device management commands on the basis of predetermined mapping instructions and the service management command, and means for transmitting the one or more device management commands to a managed device.
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Abstract
The invention relates to a method for arranging service management in a service management system, the method comprising: defining one or more device management commands on the basis of predetermined mapping instructions and a service management command, transmitting the device management commands to a managed device, specifying in the managed device one or more service management commands on the basis of the received device management commands, and carrying out the defined one or more device management commands.
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Citations
23 Claims
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1. A data processing device for a service management system comprising:
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service management means for defining a service management command for one or more managed devices, means for defining one or more device management commands on the basis of predetermined mapping instructions and the service management command, and means for transmitting the one or more device management commands to a managed device. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A data processing device for a service management system comprising:
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means for storing a management structure comprising or representing managed items, a service management agent for monitoring and/or performing a service management level command, means for specifying one or more service management commands on the basis of one or more received device management commands. - View Dependent Claims (9, 10, 11, 12, 13, 14, 15, 16, 17, 18)
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19. A method for arranging service management in a service management system, the method comprising:
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defining one or more device management commands on the basis of predetermined mapping instructions and a service management command, transmitting the one or more device management commands to a managed device, specifying in the managed device one or more service management commands on the basis of the one or more received device management commands, and carrying out the defined one or more service management commands in the managed device.
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20. A computer program downloadable into a memory of a data processing device for a service management system, the computer program comprising a computer program code which, when executed in a processor of the data processing device, causes the data processing device to:
define one or more device management commands on the basis of predetermined mapping instructions and a service management command.
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21. A data storage medium for storing a computer program downloadable into a memory of a data processing device for a service management system, the computer program comprising a computer program code which, when executed in a processor of the data processing device, causes the data processing device to:
define one or more device management commands on the basis of predetermined mapping instructions and a service management command.
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22. A computer program downloadable into a memory of a data processing device for a service management system, the computer program comprising a computer program code which, when executed in a processor of the data processing device, causes the data processing device to:
specify one or more service management commands on the basis of one or more received device management commands.
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23. A data storage medium for storing a computer program downloadable into a memory of a data processing device for a service management system, the computer program comprising a computer program code which, when executed in a processor of the data processing device, causes the data processing device to:
specify one or more service management commands on the basis of one or more received device management commands.
Specification