System and method for normalizing job properties

• US 20060017954A1
• Filed: 07/20/2005
• Published: 01/26/2006
• Est. Priority Date: 07/22/2004
• Status: Active Grant

• Current Assignee: CA, Inc. (d/b/a CA Technologies) (Broadcom, Inc.)
• Original Assignee: Computer Associates Think Inc. (Broadcom, Inc.)
• Inventors: Chen, Edward F., Padmanabhan, Arun, Ly, An V.
• Granted Patent: US 7,984,443 B2
• Time in Patent Office: Days
• US Class Current: 358/1.130
• CPC Class Codes: G06F 3/1207 resulting in the user being informed about print result after a job submission
• CPC Class Codes: G06F 3/1259 Print job monitoring, e.g. job status
• CPC Class Codes: G06F 3/1285 Remote printer device, e.g. being remote from client or server

Abstract

This disclosure provides a system and method for normalizing job properties. In one embodiment, a job manager is operable to identify a property of a job, with the job being associated with an operating environment. The job manager is further operable to normalize the property of the job and present the normalized property of the job to a user.

Claims

1. A job manager operable to:

identify a property of a job in response to a request from a user, the job associated with an operating environment;

normalize the property of the job; and

present the normalized property of the job to the user.

2. The job manager of claim 1, the property comprising a first property, the job comprising a first job, and the operating environment comprising a first operating environment, the job manager further operable to:

identify a second property of a second job based on the request from the user, the second job associated with a second operating environment;

normalize the second property of the second job; and

present the normalized second property of the second job to the user.

3. The job manager of claim 2, the first property and the second property comprising different values and the normalized first property and the normalized second property comprising identical values.

4. The job manager of claim 2, the first operating environment and second operating environment each executing at least partially different operating systems.

5. The job manager of claim 4, the first operating environment comprising a UNIX environment.

6. The job manager of claim 4, the first operating environment comprising a Mainframe operating system.

7. The job manager of claim 4, the job manager executing in the first operating environment and the first operating environment comprising a Windows operating system.

8. The job manager of claim 1, wherein the job manager operable to normalize the property comprises the job manager operable to normalize the property based, at least in part, on an enterprise wide policy.

9. The job manager of claim 1, wherein the job manager operable to normalize the property comprises the job manager operable to normalize the property based, at least in part, on a customizable policy associated with the user.

10. The job manager of claim 1, the property comprising a first property, the job comprising a first job, the operating environment comprising a first operating environment, and the user comprising a first user, the job manager further operable to:

identify a second property of a second job based on the request from the user, the second job associated with a second operating environment;

normalize the second property of the second job; and

present the normalized second property of the second job to a second user.

11. The job manager of claim 10, wherein the job manager operable to normalize the first property comprises the job manager operable to normalize the first property based, at least in part, on a first policy associated with the first user and wherein the job manager operable to normalize the second property comprises the job manager operable to normalize the second property based, at least in part, on a second policy associated with the second user.

12. The job manager of claim 1, the job selected from one of the following:

a command object;

a process object; and

a task object.

13. The job manager of claim 1, the property comprising a status property and the normalized status property selected from one of the following:

running;

failure;

waiting;

success;

cancel;

restart;

on hold;

late to start;

running late;

inactive; and

unknown.

14. The job manager of claim 1, the job comprising one of a plurality of jobs, each job associated with one of a plurality of operating environments and associated with at least one normalized property.

15. The job manager of claim 14 further operable to sort the plurality of jobs based, at least in part, on one of the normalized properties.

16. The job manager of claim 14 further operable to:

receive a search request from the user, the search request associated with one of the normalized properties; and

identify one or of the plurality of jobs based, at least in part, on the search request.

17. The job manager of claim 14 further operable to generate a plurality of metrics for the plurality of jobs, at least one of the metrics associated with one of the normalized properties.

18. A method for normalizing job properties comprising:

identifying a property of a job in response to a request from a user, the job associated with an operating environment;

normalizing the property of the job; and

presenting the normalized property of the job to the user.

19. The method of claim 18, the property comprising a first property, the job comprising a first job, and the operating environment comprising a first operating environment, the method further comprising:

identifying a second property of a second job based on a request from the user, the second job associated with a second operating environment;

normalizing the second property of the second job; and

presenting the normalized second property of the second job to the user.

20. The method of claim 19, the first property and the second property comprising different values and the normalized first property and the normalized second property comprising identical values.

21. The method of claim 19, the first operating environment and second operating environment each executing at least partially different operating systems.

22. The method of claim 21, the first operating environment executing a Mainframe operating system.

23. The method of claim 18, wherein the job manager operable to normalize the property comprises the job manager operable to normalize the property based, at least in part, on an enterprise wide policy.

24. The method of claim 18, wherein the job manager operable to normalize the property comprises the job manager operable to normalize the property based, at least in part, on a policy associated with the user.

25. The method of claim 24, the policy operable to be customized by the user.

26. The method of claim 18, the property comprising a first property, the job comprising a first job, the operating environment comprising a first operating environment, and the user comprising a first user, the method further comprising:

identifying a second property of a second job based on the request from the user, the second job associated with a second operating environment;

normalizing the second property of the second job; and

presenting the normalized second property of the second job to a second user.

27. The method of claim 26, wherein the job manager operable to normalize the first property comprises the job manager operable to normalize the first property based, at least in part, on a first policy associated with the first user and wherein the job manager operable to normalize the second property comprises the job manager operable to normalize the second property based, at least in part, on a second policy associated with the second user.

28. The method of claim 26 further comprising sorting the first and second jobs based, at least in part, on one of the normalized properties.

29. The method of claim 26 further comprising:

receiving a search request from the user, the search request associated with one of the normalized properties; and

identifying one of the plurality of jobs based, at least in part, on the search request.

30. The method of claim 26 further comprising generating a plurality of metrics for the plurality of jobs, at least one of the metrics associated with one of the normalized properties.

31. The method of claim 18, the job selected from one of the following:

a command object;

a process object; and

a task object.

32. The method of claim 18, the property comprising a status property and the normalized status property selected from one of the following:

running;

failure;

waiting;

success;

cancel;

restart;

on hold;

late to start;

running late;

inactive; and

unknown.

33. A system for normalizing job properties in an enterprise comprising:

memory storing a plurality of normalization policies; and

one or more processors operable to;

identify a property of a job in response to a request from a user, the job associated with an operating environment;

normalize the property of the job based, at least in part, on one of the normalization policies; and

present the normalized property of the job to a user.

34. The system of claim 33, the property comprising a first property, the job comprising a first job, and the operating environment comprising a first operating environment, the one or more processors further operable to:

identify a second property of a second job based on the request from the user, the second job associated with a second operating environment;

normalize the second property of the second job; and

present the normalized second property of the second job to the user.

35. The system of claim 34, the first property and the second property comprising different values and the normalized first property and the normalized second property comprising identical values.

36. The system of claim 34, the first operating environment and second operating environment each executing at least partially different operating systems.

37. The system of claim 36, the first operating environment executing UNIX.

38. The system of claim 36, the one or more processors executing the first operating environment.

39. The system of claim 33, the normalization policy comprising an enterprise wide policy.

40. The system of claim 33, the job selected from one of the following:

a command object;

a process object; and

a task object.

41. The system of claim 33, the property comprising a status property and the normalized status property selected from one of the following:

running;

failure;

waiting;

success;

cancel;

restart;

on hold;

late to start;

running late;

inactive; and

unknown.