Enhanced interface for emergency communications
First Claim
1. A method comprising:
- effecting a communication to an emergency-response center from a user terminal;
retrieving emergency-related information from a memory associated with the user terminal; and
presenting the retrieved information to a user of the terminal or transmitting the retrieved information via the communication to the emergency-response center.
1 Assignment
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Accused Products
Abstract
An enhanced user interface of a communications terminal, for effecting emergency communications. If the communications channel from the terminal is busy when the emergency communication is attempted, the interface frees up the channel and then effects the emergency communication. In response to detecting answer of the emergency communication or detecting a command from a user, the interface retrieves emergency-related information from a memory associated with the terminal and either displays it to the user or sends it to the emergency-response center via the call. The displayed information is a list of commands and corresponding emergency descriptions, such as icons of the corresponding emergencies. In response to the user'"'"'s selection of one of the commands, the interface sends the selected command or the corresponding description to the emergency-response center.
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Citations
16 Claims
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1. A method comprising:
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effecting a communication to an emergency-response center from a user terminal;
retrieving emergency-related information from a memory associated with the user terminal; and
presenting the retrieved information to a user of the terminal or transmitting the retrieved information via the communication to the emergency-response center. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 13, 14, 15, 16)
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9. A method comprising:
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detecting an attempted emergency communication at a user terminal;
in response to the detecting, automatically determining if a communication channel that is to be used for the communication is busy;
in response to determining that the channel is busy, automatically freeing up the channel; and
in response to determining that the channel is not busy or to freeing up of the channel, automatically effecting the communication via the channel. - View Dependent Claims (10, 11)
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12. A method comprising:
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detecting an attempted emergency call at a user terminal;
in response to the detecting, determining if a communication channel used by the terminal is busy;
in response to determining that the channel is busy, freeing up the channel;
in response to determining that the channel is not busy or to freeing up of the channel, effecting the emergency call to an emergency-response center via the channel;
retrieving emergency-related information from a memory associated with the terminal; and
presenting the retrieved information to a user of the terminal or transmitting the retrieved information via the call to the emergency-response center;
whereinpresenting comprises presenting a list of commands and descriptions of corresponding emergencies to the user, and in response to the user selecting one of the commands, transmitting the selected command or the corresponding description to the emergency-response center.
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Specification