Methods, systems and computer program products for performing subsequent transactions for prior purchases

• US 20060026014A1
• Filed: 07/30/2004
• Published: 02/02/2006
• Est. Priority Date: 07/30/2004
• Status: Abandoned Application

• Current Assignee: GetThere, Inc. (Sabre Corp.)
• Original Assignee: GetThere, Inc. (Sabre Corp.)
• Inventors: Joshi, Sanjay, Orantes, Ana G., Bolduc, Robert G., Kelly, Roger W.
• Application Number:
  US10/903,882
• Publication Number:
  US 20060026014A1
• Time in Patent Office: Days
• US Class Current: 705/5
• CPC Class Codes: G06Q 10/02 Reservations, e.g. for tickets, services or events
• CPC Class Codes: G06Q 20/204 comprising interface for record bearing medium or carrier for electronic funds transfer or payment credit
• CPC Class Codes: G06Q 30/016 After-sales
• CPC Class Codes: G06Q 30/0603 Catalogue ordering

Abstract

Information about whether and how subsequent transactions can be carried out for purchases of items from a provider can be automatically processed. Data regarding whether and how the subsequent transactions can be carried out is received from the provider or a surrogate of the provider. The data is arranging into a database, and a record is created from the data in the database. The creating of the record includes retrieving, from the database, data that is at least indicative of whether or how at least one subsequent transaction can be carried out for at least one item purchased from the provider, and populating the record with the retrieved data. The populating of the record with the retrieved data includes converting at least some of the retrieved data into a higher-level computer language, which is preferably extensible markup language.

Claims

1. A method for processing information regarding subsequent transactions for purchases of items from at least one provider, wherein the method is performed by at least one processor and comprises:

receiving data which is provided by the provider or a surrogate of the provider and regards subsequent transactions for purchases of items from the provider;

arranging the data into at least one database;

creating a record, including;

retrieving, from the database, data that is indicative of whether at least one subsequent transaction can be carried out for at least one item purchased from the provider, and if so, a manner in which the subsequent transaction can be carried out, and

populating the record with at least some of the retrieved data, wherein the populating of the record with the retrieved data includes converting at least some of the retrieved data into a higher-level computer language so that at least some of the data that is in the record and was retrieved from the database has been converted to, and is expressed in, the higher-level computer language, with the higher-level computer language being higher-level as compared to the data retrieved from the database; and

making the record available to software modules for use in determining whether at least one subsequent transaction can be carried out for at least one item purchased from the provider, and if so, a manner in which the subsequent transaction can be carried out.

2. The method according to claim 1, wherein the item purchased is a travel itinerary so that there is a fare linear associated with the travel itinerary, and wherein:

the receiving of the data which is provided by the provider or a surrogate of the provider includes receiving the data from a global distribution system;

the making of the record available to the software modules includes making the record available to at least a booking engine and a website that are;

cooperative for facilitating the purchase of the travel itinerary, and

cooperative with the record for facilitating the subsequent transaction for the travel itinerary;

the retrieving of the retrieved data from the database includes using the fare linear in the retrieving of the retrieved data from the database, and

the converting of at least some of the retrieved data to a higher-level computer language includes converting at least some of the retrieved data to a markup language.

3. The method according to claim 1, wherein the receiving of the data which is provided by the provider or a surrogate of the provider includes receiving the data from a global distribution system.

4. The method according to claim 1, wherein the making of the record available to the software modules includes sending the record to the software modules.

5. The method according to claim 1, wherein the making of the record available to the software modules includes making the record available to at least a booking engine and a website that are:

cooperative for facilitating the purchase of the item purchased, and

cooperative with the record for facilitating the subsequent transaction for the item purchased.

6. The method according to claim 1, wherein:

the item purchased is a travel itinerary so that there is a fare linear associated with the travel itinerary, and

the retrieving of the retrieved data from the database includes using the fare linear in the retrieving of the retrieved data from the database.

7. The method according to claim 6, wherein the using of the fare linear in the retrieving of the retrieved data from the database includes:

obtaining a fare basis code and market information from the fare linear,

using the fare basis code and market information to look up and obtain a rules and tariff number from the database, and

using the rules and tariff number to look up and obtain information about restrictions and penalties from the database.

8. The method according to claim 1, wherein the retrieving of the retrieved data from the database includes retrieving serialized alphanumeric data from the database.

9. The method according to claim 8, wherein the retrieving of the retrieved data from the database consists essentially of retrieving serialized alphanumeric data from the database.

10. The method according to claim 1, wherein the converting of at least some of the retrieved data into the higher-level computer language includes converting at least some of the retrieved data to a markup language.

11. The method according to claim 10, wherein:

the retrieving of the retrieved data from the database includes retrieving serialized alphanumeric data from the database, and

the converting of at least some of the retrieved data to the markup language includes converting at least some of the serialized alphanumeric data to extensible markup language.

12. The method according to claim 1, wherein the populating of the record with the retrieved data includes arranging the retrieved data in a predetermined manner in the database.

13. The method according to claim 12, wherein the arranging of the retrieved data in the predetermined manner includes arranging the retrieved data serially in ascending or descending order.

14. The method according to claim 1, further comprising receiving from the software modules a request for the record, wherein the creating of the record is responsive to the receiving of the request for the record.

15. The method according to claim 14, further comprising receiving the sent record and using it in conjunction with the software modules to facilitate, over the Internet, an exchange or cancellation for at least a portion of the item purchased.

16. The method according to claim 14, further comprising previously using the software modules to facilitate, over the Internet, the purchase of the item purchased.

17. The method according to claim 1, further comprising receiving a request for an exchange or cancellation for at least a portion of the item purchased.

18. The method according to claim 1, further comprising querying the record to determine whether at least one subsequent transaction can be carried out for the item purchased, and if so, a manner in which the subsequent transaction can be carried out for the item purchased.

19. The method according to claim 18, wherein the querying of the record to determine the manner in which the subsequent transaction can be carried out for the item purchased includes calculating, at least partially based upon information in the record, any monetary refund or monetary amount that will be due if the subsequent transaction is completed.

20. A computer-readable medium having computer executable instructions for performing the operations recited in claim 1.

21. A method for processing information regarding subsequent transactions for purchases of items from at least one provider, wherein the method is performed by at least one processor and comprises:

receiving data which is provided by the provider or a surrogate of the provider and regards subsequent transactions for purchases of items from the provider;

arranging the data into at least one database;

creating a record, including;

retrieving, from the database, data that is indicative of whether at least one subsequent transaction can be carried out for at least one item purchased from the provider, and if so, a manner in which the subsequent transaction can be carried out, and

populating the record with at least some of the retrieved data; and

making the record available to software modules for use in determining whether at least one subsequent transaction can be carried out for at least one item purchased from the provider, and if so, a manner in which the subsequent transaction can be carried out.

22. The method according to claim 21, wherein the item purchased is a travel itinerary so that there is a fare linear associated with the travel itinerary, and wherein:

the receiving of the data which is provided by the provider or a surrogate of the provider includes receiving the data from a global distribution system;

the making of the record available to the software modules includes making the record available to at least a booking engine and a website that are;

cooperative for facilitating the purchase of the travel itinerary, and

cooperative with the record for facilitating the subsequent transaction for the travel itinerary; and

the retrieving of the retrieved data from the database includes using the fare linear in the retrieving of the retrieved data from the database.

23. The method according to claim 21, wherein the receiving of the data which is provided by the provider or a surrogate of the provider includes receiving the data from a global distribution system.

24. The method according to claim 21, wherein the making of the record available to the software modules includes making the record available to at least a booking engine and a website that are:

cooperative for facilitating the purchase of the item purchased, and

cooperative with the record for facilitating the subsequent transaction for the item purchased.

25. The method according to claim 21, wherein:

the item purchased is a travel itinerary so that there is a fare linear associated with the travel itinerary, and

the retrieving of the retrieved data from the database includes using the fare linear in the retrieving of the retrieved data from the database.

26. The method according to claim 25, wherein the using of the fare linear in the retrieving of the retrieved data from the database includes:

obtaining a fare basis code and market information from the fare linear,

using the fare basis code and market information to look up and obtain a rules and tariff number from the database, and

using the rules and tariff number to look up and obtain information about restrictions and penalties from the database.

27. The method according to claim 21, wherein the populating of the record with the retrieved data includes arranging the retrieved data in a predetermined manner in the database.

28. The method according to claim 27, wherein the arranging of the retrieved data in the predetermined manner includes arranging the retrieved data serially in ascending or descending order.

29. The method according to claim 21, further comprising receiving from the software modules a request for the record, wherein the creating of the record is responsive to the receiving of the request for the record.

30. The method according to claim 29, further comprising receiving the sent record and using it in conjunction with the software modules to facilitate, over the Internet, an exchange or cancellation for at least a portion of the item purchased.

31. The method according to claim 29, further comprising previously using the software modules to facilitate, over the Internet, the purchase of the item purchased.

32. The method according to claim 21, further comprising receiving a request for an exchange or cancellation for at least a portion of the item purchased.

33. The method according to claim 21, further comprising querying the record to determine whether at least one subsequent transaction can be carried out for the item purchased, and if so, a manner in which the subsequent transaction can be carried out for the item purchased.

34. The method according to claim 33, wherein the querying of the record to determine the manner in which the subsequent transaction can be carried out for the item purchased includes calculating, at least partially based upon information in the record, any monetary refund or monetary amount that will be due if the subsequent transaction is completed.

35. A computer-readable medium having computer executable instructions for performing the operations recited in claim 21.

36. A method for handling a request by a user for at least one subsequent transaction for at least one item that was previously purchased from a provider, wherein the method is performed by at least one processor and comprises:

receiving data which is provided by the provider or a surrogate of the provider and regards subsequent transactions for purchases of items from the provider;

arranging the data into at least one database;

operating a website so that the website receives a request from the user, with the request from the user relating to the previously purchased item;

operating a first engine, which is associated with the website, to send to a second engine a request for information about the previously purchased item;

operating the second engine to;

create at least one record in response to the request for information about the previously purchased item, including;

retrieving, from the database, data that is indicative of whether at least one subsequent transaction can be carried out for the previously purchased item, and if so, a manner in which the subsequent transaction can be carried out, and

populating the record with the retrieved data, and making the record available to the first engine;

operating the first engine to analyze the record to determine whether at least one subsequent transaction can be carried out for the previously purchased item;

operating the website to inform the user that the subsequent transaction can be carried out for the previously purchased item;

receiving at the website a request from the user to complete the subsequent transaction; and

operating the website and the first engine to at least initiate completion of the subsequent transaction, including operating the first engine to at least partially determine from the record a manner in which the subsequent transaction can be carried out.

37. The method according to claim 36, wherein:

the previously purchased item is a travel itinerary so that a fare linear is associated with the travel itinerary, and

the retrieving from the database includes using the fare linear in the retrieving from the database.

38. The method according to claim 36, wherein the populating of the record with the retrieved data includes segregating data relating to exchanges and cancellations and arranging the segregated data in ascending or descending order.

39. The method according to claim 36, wherein the populating of the record with the retrieved data includes converting at least some of the retrieved data into a higher-level computer language so that at least some of the data that is in the record and was retrieved from the database has been converted to, and is expressed in, the higher-level computer language, with the higher-level computer language being higher-level as compared to the data retrieved from the database.

40. The method according to claim 39, wherein the converting of at least some of the retrieved data into the higher-level computer language includes converting at least some of the retrieved data to a markup language.

41. A system for handling a request by a user for at least one subsequent transaction for at least one item that was previously purchased from a provider, the system comprising:

one or more software modules for;

receiving data which is provided by the provider or a surrogate of the provider and regards subsequent transactions can be carried out for purchases of items from the provider, and

arranging the data into at least one database;

a website for receiving a request from the user, with the request from the user relating to the previously purchased item;

a first engine for at least partially operating in conjunction with the website; and

a second engine, wherein;

the first engine is for sending to the second engine a request for information about the previously purchased item,

the second engine is for;

creating at least one record in response to the request for information about the previously purchased item, including;

retrieving, from the database, data that is indicative of whether at least one subsequent transaction can be carried out for the previously purchased item, and if so, a manner in which the subsequent transaction can be carried out, and

populating the record with the retrieved data, and

making the record available to the first engine;

wherein the first engine is further for analyzing the record to determine whether a subsequent transaction can be carried out for the previously purchased item;

wherein the website is further for;

informing the user that the subsequent transaction can be carried out for the previously purchased item,

receiving a request from the user to complete the subsequent transaction, and

operating in conjunction with the first engine to at least initiate completion of the subsequent transaction, and

wherein the first engine is further for at least partially determining from the record how the subsequent transaction can be carried out.

42. The system according to claim 41, wherein the first and second engines are on different computer servers.

43. The system according to claim 41, further comprising:

a global distribution system that is for uploading data, which is at least used in the initiation of the completion of the subsequent transaction, to the first engine; and

an Airline Tariff Publishing Company which is the surrogate of the provider and is for uploading to the global distribution system the data which is at least used in the initiation of the completion of the subsequent transaction.

44. The system according to claim 41, wherein the populating of the record with the retrieved data includes converting at least some of the retrieved data into a higher-level computer language so that at least some of the data that is in the record and was retrieved from the database has been converted to, and is expressed in, the higher-level computer language, with the higher-level computer language being higher-level as compared to the data retrieved from the database.

45. The system according to claim 44, wherein the converting of at least some of the retrieved data into the higher-level computer language includes converting to a markup language.