Structured communication using instant messaging
First Claim
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1. A messaging system, comprising:
- an instant messaging system configured to send and receive instant messages and structured communication with the instant messages.
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Abstract
The present invention uses instant messaging to effectuate structured communication. A structured communication component is used in conjunction with an instant messaging component to allow an instant messaging user to quickly formulate a structured communication for transmission to one or more recipients. The recipients are presented with the structured communications such that they provide a structured response that is transmitted back to the sender. The responses from the various recipients can then be reviewed, such as in a desired report format, by the sender.
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Citations
36 Claims
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1. A messaging system, comprising:
an instant messaging system configured to send and receive instant messages and structured communication with the instant messages. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13)
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14. A messaging device, comprising:
an instant messaging component configured to provide a user interface displaying instant messaging features and an actuable structured communication feature, the structured communication feature, when actuated, causing a structured communication user interface to be displayed for configuration by a user to generate a structured communication. - View Dependent Claims (15, 16, 17, 18, 19, 20, 21, 22, 23)
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24. An instant messenger client component, comprising:
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an instant messenger component configured to perform instant messenger communication; and
a structured communication component coupled to the instant messenger component and configured include in an outgoing instant message, outgoing structured communication having pre-defined response features. - View Dependent Claims (25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36)
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Specification