Bi-directional messaging in health care
First Claim
1. A method for extending provider-patient communication beyond an office setting, comprising:
- providing an events-driven patient database;
creating an application patient database from the events-driven patient database;
accessing the application patient database via a feedback oriented bi-directional messaging system to highlight a target patient;
communicating with the target patient via a communication medium using the bi-directional messaging system;
receiving feedback data from the target patient via the communication medium and conveying the feedback data to the application patient database; and
updating the application patient database using the feedback data received from the target patient.
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Accused Products
Abstract
A method for patient bi-directional messaging to improve patient adherence to case management, is disclosed. The method extends the provider/patient communication beyond the provider premises. The method includes comparing source characteristics to target characteristics of both source and target patients, respectively thus updating questions posed to the target patients to promote a learning protocol. A PAR3 communication device communicates patient information from the provider to the patient and vice-versa. The bi-directional messaging system improves patient medication adherence, follow-up visits, hospitalization information, quality of life indicators, and a comprehension of educational content related to a particular medical condition.
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Citations
17 Claims
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1. A method for extending provider-patient communication beyond an office setting, comprising:
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providing an events-driven patient database;
creating an application patient database from the events-driven patient database;
accessing the application patient database via a feedback oriented bi-directional messaging system to highlight a target patient;
communicating with the target patient via a communication medium using the bi-directional messaging system;
receiving feedback data from the target patient via the communication medium and conveying the feedback data to the application patient database; and
updating the application patient database using the feedback data received from the target patient. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16)
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17. A method for extending provider-patient communication beyond an office setting, comprising:
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providing an events-driven patient database;
creating an application patient database from the events-driven patient database;
accessing the application patient database via a PAR3 messaging system to highlight a target patient;
communicating with the target patient using a land-line telephone;
receiving feedback data from the target patient via the land-line telephone and conveying the feedback data to the application database via a conventional web-based computer; and
updating the application patient database using the feedback data.
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Specification