A System and Method for connecting consumers with a diverse set of consultants and experts.
First Claim
1. A method of connecting two parties in real time, the method comprising:
- Having a User click on an internet-based icon to initiate a live conversation with a Service Provider;
Generating a pop-up window with information about said Service Provider;
Checking to see if the Service Provider is available;
Connecting said User with said Service Provider if available; and
Alerting said User if said Service Provider is not available.
0 Assignments
0 Petitions
Accused Products
Abstract
It is the objective of the current invention to provide a system that will allow Users to contact Service Providers in specific fields. The User will choose a Service Provider via an Internet-based icon from within any one of a broad base of Internet interfaces maintained by the system or the Service Provider. Once a Service Provider is chosen, a pop-up window will appear telling that User if the Service Provider is available. If the Service Provider is available the system will connect the User with the Service Provider. If the Service Provider is unavailable the system will prompt the User to try again later or send an e-mail to the Service Provider.
-
Citations
20 Claims
-
1. A method of connecting two parties in real time, the method comprising:
-
Having a User click on an internet-based icon to initiate a live conversation with a Service Provider;
Generating a pop-up window with information about said Service Provider;
Checking to see if the Service Provider is available;
Connecting said User with said Service Provider if available; and
Alerting said User if said Service Provider is not available. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17)
-
-
18. A method of informing a User of their allotted connection time to a Service Provider in real time, the method comprising:
-
extracting User real-time account balance information from System Database;
extracting Service Provider per minute compensation rate from System Database;
dividing the User account balance total by the Service provider per minute compensation rate;
determining total minutes said User can connect to said Service provider until said User'"'"'s account balance reaches zero;
displaying this information to said User textually in pop-up window the moment before said User connects to said Service provider; and
displaying a graphical timer in said pop-up window, once said User connects to said Service provider, begins counting down the minutes remaining for the User to be connected to the Service provider until said User'"'"'s account balance is depleted and correspondingly their connection terminated. - View Dependent Claims (19)
-
-
20. A method for ensuring User is not inappropriately billed for unsuccessful connection attempt to a Service Provider during a time in which the Service Provider is “
- available”
, the method comprising;
connecting User telephonically to Service provider;
deleting immediately the connection transaction record from the accounts of both said User and said Service Provider, if the connection time between said User and said Service Provider does not exceed thirty seconds before termination; and
maintaining the connection transaction records in the accounts of both said User and said Service Provider, if the connection time between said User and said Service Provider exceeds thirty seconds.
- available”
Specification