On demand data center service end-to-end service provisioning and management

• US 20060031813A1
• Filed: 07/22/2004
• Published: 02/09/2006
• Est. Priority Date: 07/22/2004
• Status: Abandoned Application

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Northway, Tedrick Neal, Johnson, Randy Scott, Rinckel, H. William, Bishop, Ellis Edward, Johnson, Leslie James Jr., Merendino, Kathy Jean
• Application Number:
  US10/897,355
• Publication Number:
  US 20060031813A1
• Time in Patent Office: Days
• US Class Current: 717/102
• CPC Class Codes: G06F 9/5061 Partitioning or combining of resources
• CPC Class Codes: G06F 9/5077 Logical partitioning of resources; Management or configuration of virtualized resources specific details on emulation or internal functioning of virtual machines G06F9/455

Abstract

An example of a solution provided here comprises: providing a shared platform that is prepared to accept an incoming customer; for the incoming customer, (a) utilizing at least one information technology management control point; and (b) porting the incoming customer'"'"'s application, or boarding the incoming customer'"'"'s application, or both; accepting the incoming customer, among multiple customers, on the shared platform; and sharing hardware and software, among the multiple customers.

Claims

1. A method of information technology management, said method comprising:

providing a shared platform that is prepared to accept an incoming customer;

for said incoming customer, performing (a)-(b) below;

(a) utilizing at least one information technology management control point;

(b) porting said incoming customer'"'"'s application,

or boarding said incoming customer'"'"'s application,

or both;

accepting said incoming customer, among multiple customers, on said shared platform;

and

sharing hardware and software, among said multiple customers.

2. The method of claim 1, further comprising:

allocating the correct hardware for a production environment;

loading the specified software for said production environment;

migrating said incoming customer'"'"'s application to said production environment; and

migrating said incoming customer'"'"'s live data to said production environment.

3. The method of claim 1, further comprising:

loading a development and test environment.

4. The method of claim 1, further comprising:

performing one or more functions chosen from;

tape management;

network monitoring;

reporting;

operating system customization;

subsystem customization;

receiving said incoming customer'"'"'s applications;

receiving said incoming customer'"'"'s data; and

said incoming customer'"'"'s acceptance testing.

5. The method of claim 1, further comprising:

sharing a database, among said multiple customers;

or measuring resources utilized by each of said multiple customers;

or both.

6. The method of claim 1, further comprising:

creating a statement of work to support said incoming customer,

forming a contract with said incoming customer;

determining customer computing requirements;

creating a build sheet of what is needed for said incoming customer; and

customizing a project plan for implementation.

7. The method of claim 1, further comprising:

performing a measurement at said control point.

8. The method of claim 7, wherein said control point is connected with reviewing a project plan for implementation;

and

reviewing production environment specifications; and

said measurement is a number of times said project plan for implementation and

said production environment specifications are reworked.

9. The method of claim 7, wherein said control point is at said incoming customer'"'"'s acceptance testing stage;

and

said measurement is a number of times said production environment is reworked.

10. The method of claim 1, wherein said control point is connected with provisioning a production environment.

11. A system of shared computing resources, said system comprising:

means for sharing hardware and software, among multiple customers; and

means for accepting an incoming customer;

wherein said incoming customer'"'"'s application is ported,

or boarded,

or both.

12. The system of claim 11, further comprising means for performing one or more functions chosen from:

tape management;

network monitoring;

reporting;

operating system customization;

subsystem customization;

receiving said incoming customer'"'"'s applications;

receiving said incoming customer'"'"'s data; and

said incoming customer'"'"'s acceptance testing.

13. The system of claim 11, further comprising:

means for allocating the correct hardware for a production environment;

means for loading the specified software for said production environment;

means for migrating said incoming customer'"'"'s application to said production environment; and

means for migrating said incoming customer'"'"'s live data to said production environment.

14. The system of claim 11, further comprising:

means for provisioning a development and test environment.

15. The system of claim 11, further comprising:

means for testing said incoming customer'"'"'s application in said production environment.

16. The system of claim 11, further comprising means for maintaining information concerning said shared platform.

17. A computer-usable medium having computer-executable instructions for shared computing resources, said computer-usable medium comprising:

means for sharing hardware and software, among multiple customers;

means for accepting an incoming customer; and

means for means for maintaining information concerning said hardware, software, and multiple customers;

wherein said incoming customer'"'"'s application is ported,

or boarded,

or both.

18. The computer-usable medium of claim 17, further comprising:

means for testing said incoming customer'"'"'s application in said production environment.

19. The computer-usable medium of claim 17, further comprising:

means for creating a statement of work to support said incoming customer,

means for determining customer computing requirements;

means for creating a build sheet of what is needed for said incoming customer;

means for customizing a project plan for implementation.

20. The computer-usable medium of claim 17, further comprising means for performing one or more functions chosen from:

tape management;

network monitoring;

reporting;

operating system customization;

subsystem customization;

receiving said incoming customer'"'"'s applications;

receiving said incoming customer'"'"'s data; and

said incoming customer'"'"'s acceptance testing.