Taxi dispatching system and dispatching method
First Claim
1. A system for dispatching a taxi in response to a request from a taxi customer made by telephone, comprising:
- means for storing a telephone number of the taxi customer in association with an e-mail address thereof;
means for acquiring the telephone number of the taxi customer who has requested a taxi and sending an e-mail including a URL to the e-mail address of the taxi customer corresponding to the acquired telephone number;
means for acquiring dispatch conditions that the taxi customer has entered by accessing said URL and distributing a dispatch request to taxi drivers that comply with said dispatch conditions;
means for receiving offers from taxi drivers that satisfy said dispatch conditions and selecting a taxi suited to the dispatch conditions of the taxi customer; and
means for notifying the requesting taxi customer of information of the selected taxi and notifying the selected taxi driver or the taxi company thereof that the taxi has been selected.
1 Assignment
0 Petitions
Accused Products
Abstract
A taxi customer requests a taxi dispatch using a mobile phone. A control center acquires the request and authenticates the telephone number by an incoming call log thereof, and then sends an e-mail with a URL to the e-mail address of the taxi customer. The taxi customer accesses the URL and inputs dispatch conditions, and these dispatch conditions are distributed to a plurality of taxi drivers. The control center selects the optimal taxi based on the offer or bid from the taxi drivers that satisfies the dispatch conditions. The taxi customer is notified of the selection, and the taxi driver and the taxi company are also automatically notified that a selection was made. Such an arrangement enables a taxi to be automatically dispatched without the need for a telephone conversation to the taxi customer who has specified the dispatch conditions. The taxi customer can therefore reliably take a taxi with the desired conditions.
166 Citations
8 Claims
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1. A system for dispatching a taxi in response to a request from a taxi customer made by telephone, comprising:
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means for storing a telephone number of the taxi customer in association with an e-mail address thereof;
means for acquiring the telephone number of the taxi customer who has requested a taxi and sending an e-mail including a URL to the e-mail address of the taxi customer corresponding to the acquired telephone number;
means for acquiring dispatch conditions that the taxi customer has entered by accessing said URL and distributing a dispatch request to taxi drivers that comply with said dispatch conditions;
means for receiving offers from taxi drivers that satisfy said dispatch conditions and selecting a taxi suited to the dispatch conditions of the taxi customer; and
means for notifying the requesting taxi customer of information of the selected taxi and notifying the selected taxi driver or the taxi company thereof that the taxi has been selected. - View Dependent Claims (2, 3, 4)
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5. A method for dispatching a taxi in response to a request from a taxi customer made by telephone, comprising the steps of:
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previously storing a telephone number of the taxi customer in association with an e-mail address thereof;
acquiring the telephone number of the taxi customer who has requested a taxi and sending an e-mail including a URL to the e-mail address of the taxi customer corresponding to the acquired telephone number;
acquiring dispatch conditions that the taxi customer has entered by accessing said URL and distributing a dispatch request to taxi drivers that comply with said dispatch conditions;
receiving offers from taxi drivers that satisfy said dispatch conditions and selecting a taxi suited to the dispatch conditions of the taxi customer; and
notifying the requesting taxi customer of information of the selected taxi and notifying the selected taxi driver or the taxi company thereof that the taxi has been selected. - View Dependent Claims (6, 7, 8)
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Specification