Additional functionality for telephone numbers and utilization of context information associated with telephone numbers in computer documents

• US 20060034434A1
• Filed: 09/30/2005
• Published: 02/16/2006
• Est. Priority Date: 10/30/2003
• Status: Active Grant

• Current Assignee: Arlington Technologies, LLC (Dominion Harbor Enterprises, LLC)
• Original Assignee: Avaya Technology Corporation Miami Lakes FLA US
• Inventors: Kashi, Ramanujan
• Granted Patent: US 8,095,882 B2
• Time in Patent Office: Days
• US Class Current: 379/93.70
• CPC Class Codes: G06F 16/957 Browsing optimisation, e.g. caching or content distillation
• CPC Class Codes: G06F 40/106 Display of layout of documents; Previewing
• CPC Class Codes: G06F 40/117 Tagging; Marking up details of markup languages G06F40/143; Designating a block; Setting of attributes style sheets, e.g. eXtensible Stylesheet Language Transformation [XSLT], G06F40/154
• CPC Class Codes: G06F 40/143 Markup, e.g. Standard Generalized Markup Language [SGML] or Document Type Definition [DTD]
• CPC Class Codes: G06F 40/205 Parsing
• CPC Class Codes: G06F 9/543 User-generated data transfer, e.g. clipboards, dynamic data exchange [DDE], object linking and embedding [OLE]
• CPC Class Codes: H04M 11/00 Telephonic communication systems specially adapted for combination with other electrical systems
• CPC Class Codes: H04M 2201/42 Graphical user interfaces
• CPC Class Codes: H04M 3/4931 Directory assistance systems
• CPC Class Codes: H04M 7/003 Click to dial services

Abstract

Telephone numbers are identified and highlighted on any computer document being loaded into a graphical user interface (GUI) for viewing by a user, and context information associated with the telephone numbers so tagged may also be viewed. The user may click on any particular highlighted telephone number or context information in the computer document while displayed in the GUI window in order to store the telephone number together with any desired context information associated therewith, or perform other functions, such as sending a facsimile transmission to the number, sending a message (e.g., SMS, IM or e-mail) or searching an associated database for prior occurrences of the telephone number or context information.

Claims

1. A method for automatically detecting instances of telephone numbers in a computer document and for providing functionality for any detected instances of telephone numbers in the computer document, comprising the steps of:

when opening a computer document in an application such that the computer document will be rendered in a graphical user interface (GUI) window;

creating a provisional markup language document for visually rendering the computer document in the GUI window;

automatically parsing the computer document and/or the provisional markup language document for any instance of a telephone number; and

placing tags around any detected instance of a telephone number in the provisional markup language document;

visually rendering the provisional markup language document in the GUI window such that any tagged telephone number provides primary visual indicia that (i) it is a telephone number, and (ii) functionality is available for the telephone number; and

providing functionality for a user to select any tagged telephone number in order to perform or initiate one or more desired operations either with or upon the selected tagged telephone number, wherein said functionality is not native to the computer document;

wherein the functionality is selected from the group consisting of;

sending a facsimile transmission to the tagged telephone number;

sending a message to the tagged telephone number; and

sending the tagged telephone number to a device distinct from the device used by the user to parse the computer document.

2. The method of claim 1, wherein the selected functionality is sending a message to the tagged telephone number.

3. The method of claim 2, wherein the message is a short message service (SMS) message

4. The method of claim 2, wherein the message is an instant message (IM).

5. The method of claim 4, wherein the IM is sent to a corporate server, which returns an address to the user to initiate an IM session with the tagged telephone number.

6. The method of claim 2, wherein the message is input by the user.

7. The method of claim 2, wherein the message contains information captured from the computer document in which the tagged telephone number is found.

8. The method of claim 2, wherein the message is a request to schedule a communication session.

9. The method of claim 2, wherein the communication session is a telephone call with the tagged telephone number.

10. The method of claim 9, wherein the telephone call is a conference call involving at least the tagged telephone number.

11. The method of claim 1, wherein the selected functionality is sending the tagged telephone number to said distinct device from said device used by said user.

12. The method of claim 11, wherein said distinct device is physically separate from said device used by said user.

13. The method of claim 12, wherein said distinct device is a cellular telephone.

14. The method of claim 12, wherein said distinct device is a personal digital assistant (PDA).

15. The method of claim 12, wherein said tagged telephone number is sent by means of a wireless transmission.

16. The method of claim 15, wherein said tagged telephone number is sent by means of an infrared data (IrDA) transmission.

17. The method of claim 15, wherein said tagged telephone number is sent by means of a Bluetooth transmission.

18. The method of claim 15, wherein said distinct device comprises more than one separate distinct device.

19. The method of claim 18, wherein said tagged telephone number is sent by means of a WAP push.

20. The method of claim 1, wherein there is more than one tagged telephone number in the computer document.

21. The method of claim 20, further comprising the step of opening a window in which said more than one tagged telephone number is displayed.

22. The method of claim 21, further comprising the step of permitting the user to perform one or more actions on at least one tagged telephone number in the window.

23. The method of claim 22, wherein one of said actions is saving said at least one tagged telephone number.

24. The method of claim 22, wherein one of said actions is establishing a conference call with said at least one tagged telephone number.

25. The method of claim 22, wherein one of said actions is broadcasting a message to said at least one tagged telephone number.

26. The method of claim 20, further comprising the steps of identifying context information surrounding each said tagged telephone number and displaying said context information in conjunction with its respective telephone number.

27. The method of claim 1, further comprising the step of checking the status of the tagged telephone number.

28. The method of claim 27, wherein said status includes a preferred mode of communication with said tagged telephone number.

29. The method of claim 28, wherein said functionality further comprises giving the user the option of communicating with said tagged telephone number by said preferred mode of communication.

30. The method of claim 1, further comprising the step of opening another application while in communication with said tagged telephone number to permit the creation of context information which may be associated with said tagged telephone number.

31. The method of claim 30, wherein said context information is text information.

32. The method of claim 30, wherein said context information is video data.

33. The method of claim 30, wherein said video data is video-captured during a video communication session with said tagged telephone number.

34. The method of claim 30, wherein said context information is audio data.

35. The method of claim 34, wherein said audio data is recorded during a communication session with said tagged telephone number.

36. The method of claim 30, wherein said context information includes digital information generated independently of the communication session.

37. The method of claim 30, further comprising the step of associating data stored through said application with said telephone number.

38. The method of claim 30, wherein said step of associating data includes associating said saved data with said tagged telephone number automatically when saved in said opened application during a communication session initiated through the method.

39. The method of claim 30, further comprising the step of permitting the user to save data at a later date and associate such saved data with said tagged telephone number as context information for use at a later time.

40. The method of claim 30, further comprising the step of permitting the user to associate pre-existing context information with a tagged telephone number.

41. The method of claim 30, further comprising the step of permitting the user to associate later-generated context information with a tagged telephone number.

42. The method of claim 1, further comprising the step of checking a database associated with the tagged telephone number for context information.

43. The method of claim 42, further comprising the step of permitting the user to retrieve said context information from said database, and associating said context information with said tagged telephone number.

44. The method of claim 1, wherein the selected functionality is adding the tagged telephone number to a toolbar of an application other than one in which the step of parsing is performed.

45. The method of claim 44, wherein said other application includes at least one of the following options:

permitting the user to search for telephone numbers in a database;

permitting the user to search for specified context information in said database;

automatically searching said database for said tagged telephone number; and

automatically searching for specified context information in said database.

46. The method of claim 45, wherein said other application includes automatically searching for said specified context information in said database and said method further comprises the step of displaying any telephone number associated with an instance of said specified context information in said database.

47. The method of claim 1, wherein the selected functionality is sending a facsimile transmission to the tagged telephone number.