Method and system for the electronic provision of services for machines via a data communication link
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Abstract
With this invention, expert knowledge from machine manufacturers is applied quickly at any time to a machine via the Internet, by providing a main computer (host) for the production and provision of machine-related data and/or services and a machine-side working computer (client), which is connected to the main computer via a data communication link and by means of which (client) machine state data can be acquired in real time and transmitted to the main computer, and by means of which machine-related data and/or services generated by the main computer as a function of such machine state data can be received by means of an analysis and evaluation unit.
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Citations
39 Claims
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1-30. -30. (canceled)
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31. An apparatus for computer-aided provision of machine-related content, comprising at least one selected from the group consisting of data and services, to a client computer in communication with a processing machine operated by a customer, wherein the client computer comprises a system for at least monitoring the processing machine and is in communication with at least one sensor for acquiring machine state data, the client computer in communication with the apparatus via a network, the apparatus comprising:
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means for transmitting to the client computer;
information relating to the availability of the machine-related content;
information relating to machine state data to be acquired by the client computer for use in generating content; and
content generated as a function of machine state data acquired by the client computer; and
means for receiving;
a request for machine-related content from the client computer; and
data from the client computer comprising machine state data; and
means for generating the machine-related content. - View Dependent Claims (32, 33, 34, 35, 36, 37, 38, 39)
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Specification