Consulting system using network, content making method and recording medium for storing a program to perform the system and method
First Claim
1. A consulting system using network which provides consulting service of a specific field to a user, said consulting system comprising:
- a database system comprising a first object (Problem) having questions given to the user and answers selected by the user, and a second object (Unit) having a series of processes and having answer script for reflecting the process results wherein rules between the objects are defined depending on corresponding property of the objects; and
service component for providing an interface screen for the consulting service to the user via the network, for performing a process where the user answers the;
questions supplied by the rules; and
for supplying personalized final answers to the user by performing the answer script as the process result.
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Abstract
The present invention discloses a consulting system using network, a content making method and a recording medium for storing a program to perform the system and method. While a user replies questions given in a system, a consulting system using network supplies personalized final answers. The consulting system using network is configured by producing contents to obtain personalized final answers using objects (problem, unit and help) having property. Accordingly, the consulting system which allows on-line consultation on expert fields is provided on the Web, and personalized answers are also provided.
19 Citations
13 Claims
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1. A consulting system using network which provides consulting service of a specific field to a user, said consulting system comprising:
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a database system comprising a first object (Problem) having questions given to the user and answers selected by the user, and a second object (Unit) having a series of processes and having answer script for reflecting the process results wherein rules between the objects are defined depending on corresponding property of the objects; and
service component for providing an interface screen for the consulting service to the user via the network, for performing a process where the user answers the;
questions supplied by the rules; and
for supplying personalized final answers to the user by performing the answer script as the process result. - View Dependent Claims (2, 3, 4, 5)
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6. A recording medium for storing a program by using a database system comprising a first object (Problem) having questions given to the user and answers selected by the user, and a second object (Unit) having a series of processes and having answer script for reflecting the process results wherein rules between the objects are defined depending on corresponding property of the objects, said program performed by the following steps comprising:
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the first step where questions resulting from the process performed by the rules are provided to the user interfaced via the network and the user answers the questions; and
the second step of providing final answers to the user by performing the answer script as a result of the first step. - View Dependent Claims (7)
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8. A content making method to embody a consulting system for providing consulting service of a specific field to a user connected via network, said content making method comprising:
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the first step of generating a plurality of first objects (Problem) having properties to set minimum implementation conditions, questions given to the user and answers selected by the user; and
the second step of defining a series of processes including the first object (Problem) with another first object (Problem) and/or another second object (Unit), and of defining answer script for representing final answers given to the user as a result of the process, thereby generating the second object (Unit). - View Dependent Claims (9, 10)
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11. A recording medium to embody a consulting system for providing consulting service of a specific field to a user connected via network, said recording medium for storing a program performed by the following steps comprising:
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the first step of generating a plurality of first objects (Problem) having properties to set minimum implementation conditions, questions given to the user and answers selected by the user; and
the second step of defining a series of processes including the first object (Problem) with another first object (Problem) and/or another second object (Unit), and of defining answer script for representing final answers given to the user as a result of the process, thereby generating the second object (Unit).
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12. A consulting system using network wherein a plurality of objects have a rule of interconnection based on conditions, said consulting system comprising:
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the first step of providing questions corresponding to a specific object to a user connected via network; and
the second step where the user answers the questions, wherein a next object is determined depending on the answers, and the first step and the second step are repeatedly performed to embody the interactive consultation with the user. - View Dependent Claims (13)
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Specification