Wireless device configuration management

• US 20060046717A1
• Filed: 08/24/2004
• Published: 03/02/2006
• Est. Priority Date: 08/24/2004
• Status: Active Grant

• Current Assignee: Kyndryl Incorporated
• Original Assignee: International Business Machines Corporation
• Inventors: Northway, Tedrick N., Goodner, Amy S., Bovell, Matthew C., Usery, Paul H., Devlin, Thomas P.
• Granted Patent: US 8,180,860 B2
• Time in Patent Office: Days
• US Class Current: 455/432.300
• CPC Class Codes: H04W 8/245 from a network towards a terminal

Abstract

A method for providing wireless device management. The method comprises receiving a first request for wireless devices comprising specified software. The specified software is loaded on each of the wireless devices in response to the first request. The wireless devices comprising the specified software are delivered. The wireless devices are connected to a wireless network. Wireless configuration management is provided the wireless network for each of the delivered wireless devices for a specified amount of time.

Claims

1. A wireless device management method, comprising:

receiving a first request for wireless devices comprising specified software;

loading said specified software on each of said wireless devices in response to said first request;

delivering said wireless devices comprising said specified software,

connecting each of said delivered wireless devices to a wireless network; and

providing wireless configuration management through said wireless network for each of said delivered wireless devices for a specified amount of time.

2. The wireless device management method of claim 1, wherein providing said wireless configuration management comprises downloading software distributions through said wireless network to each of said delivered wireless devices.

3. The wireless device management method of claim 2, further comprising:

receiving a second request for said software distributions; and

downloading said software distributions through said wireless network to each of said delivered wireless devices in response to said second request.

4. The wireless device management method of claim 2, further comprising:

tracking through said wireless network, said specified software; and

automatically downloading through said wireless network, said software distributions to each of said delivered wireless devices in response to said tracking.

5. The wireless device management method of claim 1, wherein providing said wireless configuration management comprises providing technical support through said wireless network for each of said delivered wireless devices.

6. The wireless device management method of claim 5, wherein providing said technical support comprises troubleshooting each of said delivered wireless devices.

7. The wireless device management method of claim 1, wherein providing said wireless configuration management comprises:

disconnecting a first wireless of said delivered wireless devices from said wireless network;

replacing said first wireless device with a second wireless device; and

connecting said second wireless device to said wireless network.

8. The wireless device management method of claim 1, further comprising testing said specified software on each of said wireless devices.

9. The wireless device management method of claim 1, wherein said wireless devices are selected from the group consisting of a personal data assistant (PDA), a pocket personal computer, a cellular telephone, and a laptop computer.

10. A wireless device management method, comprising:

requesting wireless devices comprising specified software;

receiving said wireless devices comprising said specified software in response to said requesting;

connecting each of said received wireless devices to a wireless network; and

receiving wireless configuration management through said wireless network for each of said received wireless devices for a specified amount of time.

11. The wireless device management method of claim 10, wherein said receiving said wireless configuration management comprises receiving software distributions through said wireless network to each of said received wireless devices.

12. The wireless device management method of claim 11, further comprising:

requesting said software distributions; and

receiving said software distributions through said wireless network to each of said received wireless devices in response to said requesting said software distributions.

13. The wireless device management method of claim 11, further comprising:

receiving through said wireless network, tracking of said specified software; and

automatically receiving through said wireless network, said software distributions to each of said received wireless devices in response to said tracking.

14. The wireless device management method of claim 10, wherein said receiving said wireless configuration management comprises receiving technical support through said wireless network for each of said received wireless devices.

15. The wireless device management method of claim 14, wherein said receiving technical support comprises receiving troubleshooting for each of said received wireless devices.

16. The wireless device management method of claim 10, wherein receiving said wireless configuration management comprises:

disconnecting a first of said delivered wireless devices from said wireless network;

replacing said first wireless device with a second wireless device; and

connecting said second wireless device to said wireless network.

17. The wireless device management method of claim 10, wherein said wireless devices are selected from the group consisting of a personal data assistant (PDA), a pocket personal computer, a cellular telephone, and a laptop computer.

18. A wireless device management method, comprising:

receiving a first request for new wireless devices comprising specified software;

retrieving data from currently used wireless devices, wherein the currently used wireless devices are connected to a wireless network;

loading said specified software on each of said new wireless devices in response to said first request;

loading said data on each of said new wireless devices;

delivering said new wireless devices comprising said specified software and said data;

disconnecting each of said currently used wireless devices from said wireless network;

connecting each of said new wireless devices to said wireless network; and

providing wireless configuration management through said wireless network for each of said delivered wireless devices for a specified amount of time.

19. The wireless device management method of claim 18, wherein providing said wireless configuration management comprises downloading software distributions through said wireless network to each of said delivered wireless devices.

20. The wireless device management method of claim 19, further comprising:

receiving a second request for said software distributions; and

downloading said software distributions through said wireless network to each of said delivered wireless devices in response to said second request.

21. The wireless device management method of claim 19, further comprising:

tracking through said wireless network, said specified software; and

automatically downloading through said wireless network, said software distributions to each of said delivered wireless devices in response to said tracking.

22. The wireless device management method of claim 18, wherein providing said wireless configuration management comprises providing technical support through said wireless network for each of said delivered wireless devices.

23. A wireless device management method, comprising:

requesting new wireless devices comprising specified software;

submitting data from currently used wireless devices, wherein the currently used wireless devices are connected to a wireless network;

receiving said new wireless devices comprising said specified software and said data in response to said request;

disconnecting each of said currently used wireless devices from said wireless network;

connecting each of said new wireless devices to said wireless network; and

receiving wireless configuration management through said wireless network for each of said received wireless devices for a specified amount of time.

24. The wireless device management method of claim 23, wherein said receiving said wireless configuration management comprises receiving software distributions through said wireless network to each of said received wireless devices.

25. The wireless device management method of claim 24, further comprising:

requesting said software distributions; and

receiving said software distributions through said wireless network to each of said received wireless devices in response to said requesting said software distributions.

26. The wireless device management method of claim 24, further comprising:

receiving through said wireless network, tracking of said specified software; and

automatically receiving through said wireless network, said software distributions to each of said received wireless devices in response to said tracking.

27. The wireless device management method of claim 23, wherein said receiving said wireless configuration management comprises receiving technical support through said wireless network for each of said received wireless devices.