System and method for providing exception handling instructions to a delivery agent
First Claim
Patent Images
1. A method comprising:
- detecting an event which occurs during transportation of a mailpiece on the way from a sender to an addressee;
determining instructions provided by the sender regarding at least one action to be taken upon occurrence of said event; and
following said instructions.
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Accused Products
Abstract
A method includes detecting an event which occurs during transportation of a mailpiece on the way from a sender to an addressee. The method further includes determining instructions provided by the sender regarding at least one action to be taken upon occurrence of the event. The instructions are then carried out. In some circumstances, the event may be a delay in delivery of the mailpiece due to contamination or quarantining, and the sender'"'"'s instructions may specify a manner in which the contents of the mailpiece may be forwarded to the addressee while the mailpiece remains quarantined.
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Citations
28 Claims
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1. A method comprising:
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detecting an event which occurs during transportation of a mailpiece on the way from a sender to an addressee;
determining instructions provided by the sender regarding at least one action to be taken upon occurrence of said event; and
following said instructions. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19)
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20. A mailpiece having a radio frequency identification (RFID) tag affixed thereto, the RFID tag storing data that indicates at least one of (i) an electronic mail address of an addressee for the mailpiece, and (ii) a facsimile machine telephone number of the addressee.
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21. A method comprising:
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detecting an event which occurs during transportation of a mailpiece on the way from a sender to an addressee; and
responding to the detected event by;
opening the mailpiece;
scanning a document contained in the mailpiece to generate scanned data; and
transmitting the scanned data to the addressee. - View Dependent Claims (22, 23, 24, 25, 26, 27)
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28. A method comprising:
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delivering a mailpiece to a post office box; and
sending an electronic mail message to a holder of the post office box to inform the holder of the delivery of the mailpiece.
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Specification