Systems and methods of data transfer in a distributed computer network

• US 20060059040A1
• Filed: 08/25/2004
• Published: 03/16/2006
• Est. Priority Date: 08/25/2004
• Status: Abandoned Application

• Current Assignee: Western Union
• Original Assignee: First Data Corporation (Fiserv Incorporated)
• Inventors: Baumgartner, David, Eldred, Eric, Larsen, Karen, Geiger, Terra, Crawford, Erik
• Application Number:
  US10/927,629
• Publication Number:
  US 20060059040A1
• Time in Patent Office: Days
• US Class Current: 705/14.270
• CPC Class Codes: G06Q 20/20 Point-of-sale [POS] network systems
• CPC Class Codes: G06Q 20/387 Payment using discounts or coupons relating to marketing G06Q30/02
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0226 Incentive systems for frequent usage, e.g. frequent flyer miles programs or point systems
• CPC Class Codes: G06Q 30/0235 constrained by time limit or expiration date
• CPC Class Codes: G06Q 30/0236 Incentive or reward received by requiring registration or ID from user
• CPC Class Codes: G06Q 30/0238 at point-of-sale [POS]

Abstract

A method of transporting electronic data in a distributed computer network, where the method includes receiving, at a first network node, a first data packet that includes a network event identifier, a user account identifier, and network event data, where the user account identifier points to a location on the first network node where the user account is stored, and the network event data define an operation between a user and a network operator. The method also includes processing the network event parameters with a loyalty algorithm to generate a loyalty value parameter; and calculating an updated account value parameter for the user account using the loyalty value parameter.

Claims

1. A method of transporting electronic data in a distributed computer network, the method comprising:

receiving, at a first network node, a first data packet comprising a network event identifier, a user account identifier, and network event data, wherein the user account identifier points to a location on the first network node where the user account is stored, and the network event data define an operation between a user and a network operator;

processing the network event parameters with a loyalty algorithm to generate a loyalty value parameter; and

calculating an updated account value parameter for the user account using the loyalty value parameter.

2. The method of claim 1, wherein the method comprises transmitting the first data packet to the first network node from a second network node where the network operator is located.

3. The method of claim 2, wherein the user account identifier transmitted by the second network node is received from a portable magnetic storage medium provided by the user.

4. The method of claim 1, wherein the network event parameters include a loyalty identifier used to select the loyalty algorithm to generate the loyalty value parameter.

5. The method of claim 4, wherein the method comprises transmitting the loyalty identifier to the first node from a second network node where the network operator is located.

6. The method of claim 5, wherein the second node receives the loyalty identifier from a portable magnetic storage medium provided by the user that stores said loyalty identifier.

7. The method of claim 1, wherein the method comprises receiving, at a second network node, a second data packet comprising the updated account value parameter.

8. The method of claim 7, wherein the second data packet comprises a changed account value parameter comprising a difference between the updated value parameter and an old account value parameter.

9. The method of claim 8, wherein the method comprises printing the updated value parameter and the changed value parameter with a printer in electronic communication with the second network node.

10. The method of claim 7, wherein the method comprises recording the updated value amount on a storage medium possessed held by the user.

11. The method of claim 10, wherein the storage medium comprises a chip card or a radio-frequency device.

12. The method of claim 1, wherein, prior to the operation, the user account has an account value of zero.

13. The method of claim 1, wherein the distributed computer network is part of a financial infrastructure for processing transactions between merchants and customers.

14. The method of claim 1, wherein the first network node comprises a host computer system to process stored-value and loyalty programs.

15. The method of claim 1, wherein the user is a customer, the network operator is a merchant, and the operation between the user and the network operator is a transaction between the customer and the merchant.

16. The method of claim 1, wherein the loyalty value parameter is a customer reward.

17. The method of claim 2, wherein the second network node is a point of sale device.

18. The method of claim 3, wherein the portable magnetic storage medium is a magnetic stripe card.

19. The method of claim 1, wherein the loyalty algorithm used to generate the loyalty value parameter is selected from the group consisting of a transaction amount algorithm, a transaction recency algorithm, a transaction frequency algorithm, a transaction SKU algorithm, a transaction surprise algorithm, a transaction day-of-the-week algorithm, a transaction time-of-day algorithm, a customer birthday/anniversary algorithm, an account initiation algorithm, and an account replenishment algorithm.

20. The method of claim 1, wherein the step of processing the network event parameters with the loyalty algorithm to generate the loyalty value parameter comprises calculating the loyalty value parameter based on a transaction amount and the network operator identified by the network event data.

21. The method of claim 1, wherein the step of processing the network event parameters with the loyalty algorithm to generate the loyalty value parameter comprises calculating the loyalty value parameter based on a number of user operations in a given period of time.

22. The method of claim 1, wherein the step of processing the network event parameters with the loyalty algorithm to generate the loyalty value parameter comprises calculating the loyalty value parameter based on a day of the week that the operation occurred.

23. The method of claim 1, wherein the step of processing the network event parameters with the loyalty algorithm to generate the loyalty value parameter comprises calculating the loyalty value parameter based on a time of day that the operation occurred.

24. The method of claim 1, wherein the step of processing the network event parameters with the loyalty algorithm to generate the loyalty value parameter comprises calculating the loyalty value parameter based on the user registering in a loyalty program associated with the user account.

25. The method of claim 1, wherein the step of processing the network event parameters with the loyalty algorithm to generate the loyalty value parameter comprises calculating the loyalty value parameter based on a SKU number for an item purchased in the operation.

26. The method of claim 1, wherein the step of processing the network event parameters with the loyalty algorithm to generate the loyalty value parameter comprises calculating the loyalty value parameter based on an amount of value added to the user account by the user.

27. A method for operating an integrated stored-value and loyalty program, the method comprising:

maintaining, at a host computer system, administration criteria for each of a plurality of distinct loyalty programs including the loyalty program;

receiving, at the host computer system, a transaction identifier and a packet of transaction information defining a transaction between a merchant and a customer, wherein the packet of transaction information comprises one or more account identifiers;

determining a customer reward in accordance with the packet of transaction information and with the administration criteria for the loyalty program identified by one of the account identifiers; and

updating a stored-value account, identified in the host computer system by one of the account identifiers, with information from the customer reward.

28. The method of claim 27, wherein the administration criteria for the loyalty program is identified by a stored-value account identifier.

29. The method of claim 27, wherein the host computer system identifies the stored-value account with a stored-value account identifier.

30. The method of claim 29, wherein the method comprises transmitting the transaction identifier and the stored-value account identifier to the host computer system with a point of sale device used in the transaction.

31. The method of claim 30, wherein the stored-value account identifier transmitted by the point of sale device to the host computer system is obtained from a magnetic stripe card storing said stored-value account identifier provided by the customer.

32. The method of claim 31, wherein the magnetic stripe card stores the loyalty program identifier and the point of sale device transmits said loyalty program identifier to the host computer system.

33. The method of claim 27, wherein the method comprises receiving, at a point of sale device, a description of the customer reward.

34. The method of claim 27, wherein the method comprises receiving, at a point of sale device, an updated value amount of the stored-value account based on said updating of the account with the customer reward information.

35. The method of claim 34, wherein the method comprises printing a transaction receipt comprising a transaction amount for the transaction, and the updated value amount of the stored value account.

36. The method of claim 34, wherein the method comprises recording the updated value amount on a storage medium possessed by the customer.

37. The method of claim 36, wherein the storage medium comprises a chip card or a radio-frequency device.

38. The method of claim 27, wherein, prior to the transaction, the customer has zero account value in the stored-value account.

39. The method of claim 27, wherein the loyalty information comprises item-level information that identifies specific items that form at least part of the transaction.

40. The method of claim 27, wherein said loyalty information used for the determining of the customer reward is selected from the group consisting of transaction amount information, transaction recency information, transaction frequency information, transaction SKU information, transaction surprise information, transaction day-of-the-week information, transaction time-of-day information, customer birthday/anniversary information, account initiation information, and account replenishment information.

41. The method of claim 27, wherein said step of determining the customer reward from the loyalty information comprises calculating the customer reward based on a transaction size and the merchant identified in the loyalty information.

42. The method of claim 27, wherein said step of determining the customer reward from the loyalty information comprises calculating the customer reward based on a number of customer transactions in a given period of time.

43. The method of claim 27, wherein said step of determining the customer reward from the loyalty information comprises calculating the customer reward based on a day of the week that the transaction occurred.

44. The method of claim 27, wherein said step of determining the customer reward from the loyalty information comprises calculating the customer reward based on a time of day that the transaction occurred.

45. The method of claim 27, wherein said step of determining the customer reward from the loyalty information comprises calculating the customer reward based on the customer registering in a loyalty program associated with the stored-value account.

46. The method of claim 27, wherein said step of determining the customer reward from the loyalty information comprises calculating the customer reward based on a SKU number for an item purchased in the transaction.

47. The method of claim 27, wherein said step of determining the customer reward from the loyalty information comprises calculating the customer reward based on an amount added to the stored-value account by the customer.

48. A method of conducting a transaction between a merchant and a customer using a stored-value account, the method comprising:

sending, to a transaction processing system, a transaction identifier and a packet of transaction information defining the transaction, wherein the packet of transaction information comprises loyalty information and a stored-value account identifier; and

receiving, at a point of sale device, customer reward information from the transaction processing system, wherein the customer reward information comprises a reward value for the transaction and an updated value amount of the stored-value account.

49. The method of claim 48, wherein the reward value for the transaction and the updated value amount of the stored-value account are printed on a transaction receipt given to the customer.

50. The method of claim 48, wherein the method comprises applying at least a portion of the reward value as value to the transaction.

51. The method of claim 48, wherein an account other than the stored-value account is applied toward at least a portion of value to the transaction.

52. The method of claim 48, wherein the transaction processing system comprises a stored-value host and a loyalty host.

53. The method of claim 52, wherein value amounts for the stored-value account are located at the stored-value host.

54. The method of claim 52, wherein the loyalty information is processed at the loyalty host to generate the customer reward information.

55. The method of claim 48, wherein the stored-value account is a gift card account.

56. The method of claim 48, wherein the stored-value account identifier is stored on a magnetic-stripe card possessed by the customer.