Consumer information kiosk
First Claim
1. A method comprising:
- capturing input from a user at a kiosk, the input being indicative of a product;
identifying a location within a store, the location being associated with the product; and
outputting to the user from the kiosk an indication of the location.
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Abstract
The invention is directed to a kiosk for a retail establishment or other similar environment where customers may seek information. The customer can input a product identification or product description to the kiosk, e.g., by speaking to the kiosk or typing the product identification or description at the kiosk. The kiosk parses the user'"'"'s input to identify a store location associated with the product. The kiosk outputs the location to the user, e.g., in the form of verbal or printed directions to a location of the product, or a printed map of the store with a conspicuous identification of the location associated with the product. The user can use the output of the kiosk to quickly locate the product of interest. In other embodiments, the kiosk may receive verbal requests from a user and respond accordingly.
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Citations
23 Claims
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1. A method comprising:
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capturing input from a user at a kiosk, the input being indicative of a product;
identifying a location within a store, the location being associated with the product; and
outputting to the user from the kiosk an indication of the location. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. A kiosk comprising:
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an input device to capture input from a user at a kiosk, the input being indicative of a product;
a processor to identify a location within a store associated with the product; and
an output device to output to the user an indication of the location. - View Dependent Claims (12, 13, 14, 15, 16, 17, 18, 19, 20)
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21. A method comprising:
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receiving a query in the form of voice input from a user at a kiosk;
capturing the voice input;
parsing the voice input to determine the meaning of the query;
retrieving information as a function of the meaning of the query; and
presenting the information to the user at the kiosk. - View Dependent Claims (22, 23)
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Specification