Enhanced directory assistance system with download features
First Claim
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1. An enhanced directory assistance system comprising:
- a directory assistance platform, configured to receive a verbal request from a requester for a desired downloadable item among a plurality of downloadable items; and
a download features module coupled to said directory assistance platform, wherein said download features module is configured to retrieve information corresponding to said plurality of downloadable items in response to said verbal request, such that said download features module causes said desired downloadable item to be delivered to a telephone device of said requester.
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Abstract
An enhanced directory assistance system has a directory assistance platform, configured to receive a verbal request from a requester for a desired downloadable item among a plurality of downloadable items. A download features module coupled to the directory assistance platform, where the download features module is configured to retrieve information corresponding to the plurality of downloadable items in response to the verbal request, such that the download features module causes the desired downloadable item to be delivered to a telephone device of the requester.
46 Citations
27 Claims
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1. An enhanced directory assistance system comprising:
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a directory assistance platform, configured to receive a verbal request from a requester for a desired downloadable item among a plurality of downloadable items; and
a download features module coupled to said directory assistance platform, wherein said download features module is configured to retrieve information corresponding to said plurality of downloadable items in response to said verbal request, such that said download features module causes said desired downloadable item to be delivered to a telephone device of said requester. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 17)
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14. An enhanced directory assistance system comprising:
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a directory assistance platform, configured to receive a request from a requester for a desired downloadable item among a plurality of downloadable items; and
a download features module coupled to said directory assistance platform, wherein said download features module is configured to interface with a plurality of third party databases in order to obtain said plurality of downloadable items. - View Dependent Claims (15, 16, 18, 19, 20, 21, 22, 23, 24, 25)
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26. A method for providing enhanced directory assistance services said method comprising the steps of:
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receiving a verbal request from a requester at a directory assistance platform for a desired downloadable item among a plurality of downloadable items;
retrieving information corresponding to said plurality of downloadable items in response to said verbal request at a download features module coupled to said directory assistance platform; and
said download features module causing said desired downloadable item to be delivered to a telephone device of said requester.
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27. A method for providing enhanced directory assistance services said method comprising the steps of:
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receiving a request from a requester at a directory assistance platform for a desired downloadable item among a plurality of downloadable items;
interfacing, by a download features module coupled to said directory assistance platform, with a plurality of third party databases in order to obtain said plurality of downloadable items.
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Specification