Information providing method and system
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Accused Products
Abstract
An information providing system includes a reception unit that receives first information concerning a process to be performed by an apparatus from a customer via a network, a processing unit which simulates the process based on the first information and prepares second information based on a result of the simulation, and a transmission unit which transmits the second information to the customer via a network.
11 Citations
77 Claims
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1-34. -34. (canceled)
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35. An information providing system comprising:
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a reception unit which receives first information concerning a use condition of a customer'"'"'s apparatus from a customer'"'"'s system via a network;
a processing unit which simulates a process to be performed by the customer'"'"'s apparatus under the use condition based on the first information and prepares second information concerning a performance of the customer'"'"'s apparatus under the use condition based on a result of the simulation; and
a transmission unit which transmits the second information to the customer'"'"'s system via a network. - View Dependent Claims (36, 37, 38, 39, 40, 41, 42)
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43. An information providing method, comprising steps of:
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receiving first information concerning a use condition of a customer'"'"'s apparatus from a customer'"'"'s system via a network;
simulating a process to be performed by the customer'"'"'s apparatus under the use condition based on the first information and preparing second information concerning a performance of the customer'"'"'s apparatus under the use condition based on a result of the simulation; and
transmitting the second information to the customer via a network. - View Dependent Claims (44, 45, 46, 47, 48, 49, 50)
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51. Software for causing a computer to execute an information providing method, said method comprising steps of:
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receiving first information concerning a use condition of a customer'"'"'s apparatus from a customer'"'"'s system via a network;
simulating a process to be performed by the customer'"'"'s apparatus under the use condition based on the first information and preparing second information concerning a performance of the customer'"'"'s apparatus under the use condition based on a result of the simulation; and
transmitting the second information to the customer'"'"'s system via a network.
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52. An information providing system comprising:
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a reception unit which receives first information concerning a target performance of a customer'"'"'s apparatus from a customer'"'"'s system via a network;
a processing unit which determines a use condition of the customer'"'"'s apparatus based on the first information and prepares second information concerning the use condition; and
a transmission unit which transmits the second information to the customer'"'"'s system via a network. - View Dependent Claims (53, 54, 55, 56, 57, 58, 59, 60, 61, 62, 63, 64)
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65. An information providing method, comprising steps of:
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receiving first information concerning a target performance of a customer'"'"'s apparatus from a customer'"'"'s system via a network;
determining a use condition of the customer'"'"'s apparatus based on the first information and preparing second information concerning the use condition; and
transmitting the second information to the customer'"'"'s system via a network. - View Dependent Claims (66, 67, 68, 69, 70, 71, 72, 73, 74, 75, 76)
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77. Software for causing a computer to execute an information providing method, said method comprising steps of:
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receiving first information concerning a target performance of a customer'"'"'s apparatus from a customer'"'"'s system via a network;
determining a use condition of the customer'"'"'s apparatus based on the first information and preparing second information concerning the use condition; and
transmitting the second information to the customer'"'"'s system via a network.
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Specification