Email customization techniques and systems
First Claim
1. An automated email system configured to perform an email task with respect to a recipient on behalf of an application, comprising:
- a recipient data engine configured to obtain specific recipient data pertaining to said recipient responsive to a request from said application to perform said email task; and
a message resource file directory (MRFD) configured to provide a message resource file (MRF) that is specific at least to said email task and said application, said MRF being configured to generate a customized email that is customized for said recipient based on said specific recipient data, said customized email being customized in at least one of a first customized manner and a second customized manner, said first customized manner representing locale customization, said second customized manner representing content customization.
1 Assignment
0 Petitions
Accused Products
Abstract
An automated email system configured to perform an email task with respect to a recipient on behalf of an application. The email system includes a recipient data engine configured to obtain specific recipient data pertaining to the recipient responsive to a request from the application to perform the email task. The email system further includes a message resource file directory (MRFD) configured to provide a message resource file (MRF) that is specific at least to the email task and the application. The MRF is configured to generate a customized email that is customized for the recipient based on the specific recipient data. The customized email is customized in at least one of a first customized manner and a second customized manner, the first customized manner representing locale customization, the second customized manner representing content customization.
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Citations
58 Claims
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1. An automated email system configured to perform an email task with respect to a recipient on behalf of an application, comprising:
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a recipient data engine configured to obtain specific recipient data pertaining to said recipient responsive to a request from said application to perform said email task; and
a message resource file directory (MRFD) configured to provide a message resource file (MRF) that is specific at least to said email task and said application, said MRF being configured to generate a customized email that is customized for said recipient based on said specific recipient data, said customized email being customized in at least one of a first customized manner and a second customized manner, said first customized manner representing locale customization, said second customized manner representing content customization. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20)
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21. A computer-implemented method for automatically handling an email task on behalf of an application to generate a customized email for a first recipient, comprising:
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receiving a request from said application, said request including a vocabulary key;
obtaining specific recipient data pertaining to said first recipient using said vocabulary key;
selecting a message resource file (MRF) from a message resource file directory (MRFD), said MRF being specific at least to said application and said email task; and
filling out said MRF with said specific recipient data, thereby creating said customized email, whereby said customized email is customized in at least one of a first customized manner and a second customized manner, said first customized manner representing locale customization, said second customized manner representing content customization. - View Dependent Claims (22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39)
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40. An article of manufacture comprising a program storage medium having computer readable code embodied therein, said computer readable code being configured to automatically handle an email task on behalf of an application to generate a customized email for a first recipient, comprising:
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computer readable code for receiving a request from said application, said request including a vocabulary key;
computer readable code for obtaining specific recipient data pertaining to said first recipient using said vocabulary key;
computer readable code for selecting a message resource file (MRF) from a message resource file directory (MRFD), said MRF being specific at least to said application and said email task; and
computer readable code for filling out said MRF with said specific recipient data, thereby creating said customized email, whereby said customized email is customized in at least one of a first customized manner and a second customized manner, said first customized manner representing locale customization, said second customized manner representing content customization. - View Dependent Claims (41, 42, 43, 44, 45, 46, 47, 48, 49, 50, 51, 52, 53, 54, 55, 56, 57, 58)
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Specification