System and Method for Expert Service Providers to provide advice services through unique, empowered Independent Agents to Consumers.
First Claim
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1. A method of connecting two parties in real time, the method comprising:
- having an Agent have a plurality of service providers;
having a User initiate contact with a Service Provider; and
connecting said User with said Service Provider if available.
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Abstract
The present invention provides techniques for managing, supporting and empowering Independent Agents to offer a method for enabling expert Service Providers to deliver, and charge for, advice to consumers, by connecting two parties in real time. The present invention also provides the method and techniques for expert Service Providers, in turn, to provide their service through a multiplicity of Independent Agent channels without the potential for communication device conflict; thereby ensuring successful connections for consumers.
125 Citations
20 Claims
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1. A method of connecting two parties in real time, the method comprising:
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having an Agent have a plurality of service providers;
having a User initiate contact with a Service Provider; and
connecting said User with said Service Provider if available. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14)
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15. A method of connecting two parties in real time, the method comprising
assigning an Agent ID number to the Agent account; -
having an expert Service Provider enter the Agent ID when registering as a new Advisor;
linking all Service Providers under a single Agent ID into one account information and transaction activity management interface;
distributing the appropriate service HTML code to the Agent for each newly registered Service Provider thereby;
enabling the Agent to readily create own Internet-based collection of specialized Service Provider and in turn, and connecting Users with these Service Providers for expert advice in real time via a telephone connection. - View Dependent Claims (16, 17, 18, 19, 20)
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Specification