Systems and methods for offering credit line products

• US 20060080251A1
• Filed: 09/22/2005
• Published: 04/13/2006
• Est. Priority Date: 09/22/2004
• Status: Abandoned Application

• Current Assignee: Citibank (South Dakota) NA (Citigroup Incorporated)
• Original Assignee: Citibank (South Dakota) NA (Citigroup Incorporated)
• Inventors: Fried, Steven M., Brozek, Mark E.
• Application Number:
  US11/232,627
• Publication Number:
  US 20060080251A1
• Time in Patent Office: Days
• US Class Current: 705/42
• CPC Class Codes: G06Q 20/108 Remote banking, e.g. home banking
• CPC Class Codes: G06Q 40/02 Banking, e.g. interest calculation or account maintenance credit or loans G06Q40/03

Abstract

Computer implemented methods and systems for offering a credit line product to customers of a financial institution in which client household level files are created for financial institution customers, particular ones of which are then selected for a credit-line product offering based on client level and account level selection parameters, and the selected files are transferred electronically to a credit bureau. Thereafter, credit-screened account files corresponding to each of the selected client household level files with an appended credit score and credit line product terms are received from the credit bureau electronically by the financial institution for customer solicitations as determined by the credit bureau, and the customer solicitations are sent out by the financial institution.

Claims

1. A computer implemented method for offering a credit line product to customers of a financial institution, comprising:

creating a client household level file for each of a plurality of financial institution customers based on an evaluation according to predetermined evaluation parameters of client information received from financial institution database systems;

selecting client household level files for financial institution customers deemed eligible for consideration for a credit-line product offering based on predetermined client level and account level selection parameters applied separately;

formatting and electronically transferring the selected client household level files to a credit bureau for credit scoring according to predetermined credit criteria;

receiving from the credit bureau electronically by an automated credit application processing system of the financial institution a credit-screened account file corresponding to each of the selected client household level files with appended credit score and credit line product terms for a customer solicitation as determined by the credit bureau;

sending a solicitation for a credit line product to each customer associated with a credit-screened account file by the automated credit application processing system of the financial institution based on the appended credit line product terms; and

receiving responses by the financial institution from customers who elect to accept to the credit line product solicitation.

2. The method of claim 1, wherein creating the client household level file further comprises creating the client household level file based on an evaluation of household, client, and account level data received from the financial institution database systems.

3. The method of claim 1, wherein creating the client household level file further comprises creating the file based on an evaluation of household, client, and account level data received via a marketing database application of the financial institution from a customer account information database system of the financial institution and a customer account servicing database system of the financial institution.

4. The method of claim 1, wherein creating the client household level file further comprises creating the file based on the evaluation of the client information on a pre-determined periodic basis.

5. The method of claim 1, wherein creating the client household level file based on the evaluation according to predetermined evaluation parameters further comprises creating the file based on the evaluation of client information according to evaluation parameters consisting at least in part of existing credit line exposure to the customer, current deposit/investment relationship with the customer, age of the customer, and payment behavior of the customer.

6. The method of claim 1, wherein selecting the client household level files based on the predetermined client level and account level selection parameters applied separately further comprises selecting the files based on the predetermined client level and account level selection parameters applied separately by a financial institution screening system.

7. The method of claim 6, wherein selecting the client household level files based on the predetermined client level selection parameters applied separately further comprises selecting the files based on client level selection parameters consisting at least in part of a maximum number of credit lines of the customer, an amount of open asset exposure of the customer, a number delinquency of the customer;

a number of non-sufficient funds occurrences of the customer, and a number of overdrafts of the customer.

8. The method of claim 6, wherein selecting the client household level files based on the predetermined client level and account level selection parameters applied separately further comprises selecting the files based on predetermined account level selection parameters consisting at least in part of a customer account status, a customer account age, a prior customer account with overdraft protection credit line, a non-sufficient fund account history, an overdraft account history, an account title format, and an account address format.

9. The method of claim 1, wherein selecting the client household level files based on the predetermined client level and account level selection parameters applied separately further comprises selecting the files based on a periodic predetermined basis counting from a predetermined initial date.

10. The method of claim 1, wherein receiving the credit-screened account file with appended credit line product terms further comprises receiving the credit-screened account file with credit line product terms consisting at least in part of an up-to amount for the customer solicitation as determined by the credit bureau.

11. The method of claim 10, wherein receiving the credit-screened account file with appended credit line product terms further comprises receiving the credit-screened account file with credit line product terms consisting at least in part of a monthly loan/line payment for the customer solicitation as determined by the credit bureau.

12. The method of claim 1, wherein sending the solicitation to each customer further comprises sending the solicitation by at least one of postal-mail letter/solicitation, statement message, note, electronic mail, and electronic message by the automated credit application processing system of the financial institution.

13. The method of claim 1, wherein sending the solicitation based on the appended credit line terms further comprises sending the solicitation based on the appended credit line terms as adjusted by the automated credit application processing system of the financial institution according to additional predefined screening parameters.

14. The method of claim 1, wherein sending the solicitation based on the appended credit line terms further comprises setting up a reservation file for a credit line offering on an account of the customer corresponding to the appended credit line terms by the automated credit application processing system of the financial institution.

15. The method of claim 1, wherein receiving the responses further comprises entering customer information for each customer from whom a response is received onto a prefilled application on the automated credit application processing system of the financial institution.

16. The method of claim 15, wherein receiving the responses further comprises obtaining the customer'"'"'s income information by the financial institution for each customer from whom a response is received.

17. The method of claim 16, wherein receiving the responses further comprises sending one of a notification of approval of the credit line product with an associated account agreement and a notification of decline to each customer from whom a response is received based at least in part the customer'"'"'s income information.

18. The method of claim 1, wherein receiving the responses further comprises sending a request for additional information to each customer from whom a response is received with requested information missing.

19. The method of claim 1, wherein receiving the responses further comprises identifying each customer from whom no response is received and each customer to whom is a notification of decline is sent for future review by the financial institution.

20. A machine-readable medium on which is encoded program code for offering a credit line product to customers of a financial institution, comprising instructions for:

creating a client household level file for each of a plurality of financial institution customers based on an evaluation according to predetermined evaluation parameters of client information received from financial institution database systems;

selecting client household level files for financial institution customers deemed eligible for consideration for a credit-line product offering based on predetermined client level and account level selection parameters applied separately;

formatting and electronically transferring the selected client household level files to a credit bureau for credit scoring according to predetermined credit criteria;

receiving from the credit bureau electronically by an automated credit application processing system of the financial institution a credit-screened account file corresponding to each of the selected client household level files with appended credit score and credit line product terms for a customer solicitation as determined by the credit bureau;

sending a solicitation for a credit line product to each customer associated with a credit-screened account file by the automated credit application processing system of the financial institution based on appended credit line product terms; and

receiving responses by the financial institution from customers who elect to accept to the credit line product solicitation.

21. A computer implemented system for offering a credit line product to customers of a financial institution, comprising:

means for creating a client household level file for each of a plurality of financial institution customers based on an evaluation according to predetermined criteria of client information received via a marketing database application of the financial institution from a customer account information database system of the financial institution and a customer account servicing database system of the financial institution;

means for selecting client household level files for financial institution customers deemed eligible for consideration for a credit-line product offering based on predetermined client level and account level selection parameters applied separately by a financial institution screening system;

means for formatting and electronically transferring the selected client household level files to a credit bureau for credit scoring according to predetermined credit criteria;

an automated credit application processing system preprogrammed for receiving from the credit bureau electronically a credit-screened account file corresponding to each of the selected client household level files with appended credit score and credit line product terms for a customer solicitation as determined by the credit bureau and for sending a solicitation for a credit line product to each customer associated with a credit-screened account file based on the appended credit line product terms; and

means for receiving responses from customers who elect to accept to the credit line product solicitation.