Financial institution channel cooperation system, channel cooperating apparatus, and channel control apparatus

• US 20060085315A1
• Filed: 10/14/2005
• Published: 04/20/2006
• Est. Priority Date: 10/15/2004
• Status: Abandoned Application

• Current Assignee: OKI Electric Industry Company Limited
• Original Assignee: OKI Electric Industry Company Limited
• Inventors: Sugano, Emiko
• Application Number:
  US11/249,382
• Publication Number:
  US 20060085315A1
• Time in Patent Office: Days
• US Class Current: 705/35
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 40/00 Finance; Insurance; Tax strategies; Processing of corporate or income taxes

Abstract

A financial institution channel cooperation system which connects a plurality of channels among delivery channels and supply channels of a financial institution includes: a channel control apparatus installed in a delivery channel element apparatus; and a channel cooperating apparatus which encloses the channel control apparatus and can be connected to an upper apparatus or an external apparatus. The channel cooperating apparatus includes: a communication control unit which absorbs a difference between communication protocols of channels; a workflow defining unit in which a definition of a workflow in which many channels cooperate has been stored; a workflow processing unit in which a work program as a processing unit has been stored and which processes an instruction work; and a workflow control unit which executes the requested defined workflow.

Claims

1. A financial institution channel cooperation system connecting a plurality of channels among delivery channels and supply channels of a financial institution, comprising:

channel control apparatuses set in a delivery channel element apparatus; and

a channel cooperating apparatus which encloses one or a plurality of said channel control apparatuses therein and can be connected to an upper apparatus or an external apparatus,

wherein said channel cooperating apparatus has

a communication control unit which absorbs a difference between communication protocols of channels,

a workflow defining unit in which a definition of a workflow in which a plurality of said channels cooperate has been stored,

a first workflow processing unit in which one or a plurality of work programs as a processing unit that can construct a part of said workflow has/have been stored and which processes an instruction work, and

a workflow control unit which executes the processing-requested defined workflow.

2. The financial institution channel cooperation system according to claim 1, wherein all or a part of said channel control apparatuses have a second workflow processing unit in which one or a plurality of work programs as a processing unit that can construct a part of said workflow has/have been stored and which processes an instruction work from said workflow control unit of said channel cooperating apparatus.

3. The financial institution channel cooperation system according to claim 1, wherein said channel cooperating apparatus further has a workflow execution history unit in which execution history information regarding a work is written by said workflow control unit when said work is started and finished.

4. The financial institution channel cooperation system according to claim 1, wherein all or a part of said channel control apparatuses have a workflow process requesting unit which sends identification information of the workflow to said channel cooperating apparatus and requests it to execute the workflow.

5. The financial institution channel cooperation system according to claim 4, wherein said channel cooperating apparatus further has a workflow execution history unit in which execution history information regarding a work is written by said workflow control unit when said work is started and finished.

6. The financial institution channel cooperation system according to claim 4, wherein all or a part of said channel control apparatuses have a second workflow processing unit in which one or a plurality of work programs as a processing unit that can construct a part of said workflow has/have been stored and which processes an instruction work from said workflow control unit of said channel cooperating apparatus.

7. The financial institution channel cooperation system according to claim 6, wherein said channel cooperating apparatus further has a workflow execution history unit in which execution history information regarding a work is written by said workflow control unit when said work is started and finished.

8. A channel cooperating apparatus which constructs a financial institution channel cooperation system connecting a plurality of channels among delivery channels and supply channels of a financial institution together with channel control apparatuses set in a delivery channel element apparatus, encloses one or a plurality of said channel control apparatuses, and can be connected to an upper apparatus or an external apparatus, comprising:

a communication control unit which absorbs a difference between communication protocols of channels;

a workflow defining unit in which a definition of a workflow in which a plurality of said channels cooperate has been stored;

a first workflow processing unit in which one or a plurality of work programs as a processing unit that can construct a part of said workflow has/have been stored and which processes an instruction work; and

a workflow control unit which executes the processing-requested defined workflow.

9. The financial institution apparatus according to claim 8, further comprising a workflow execution history unit in which execution history information regarding a work is written by said workflow control unit when said work is started and finished.

10. A channel control apparatus as a component element of a financial institution channel cooperation system which has channel control apparatuses set in a delivery channel element apparatus and a channel cooperating apparatus that encloses one or a plurality of said channel control apparatuses and can be connected to an upper apparatus or an external apparatus and which connects a plurality of channels among delivery channels and supply channels of a financial institution,

wherein said enclosed channel cooperating apparatus comprises:

a communication control unit which absorbs a difference between communication protocols of channels;

a workflow defining unit in which a definition of a workflow in which a plurality of channels cooperate has been stored;

a first workflow processing unit in which one or a plurality of work programs as a processing unit that can construct a part of said workflow has/have been stored and which processes an instruction work;

a workflow control unit which executes the processing-requested defined workflow; and

a workflow process requesting unit which sends identification information of the workflow to said channel cooperating apparatus and requests it to execute the workflow.

11. The channel control apparatus according to claim 10, further comprising a second workflow processing unit in which one or a plurality of work programs as a processing unit that can construct a part of said workflow has/have been stored and which processes an instruction work from said workflow control unit of said channel cooperating apparatus.