Telematics hotlining process
First Claim
1. A method of providing service for a Telematics communication device, the method comprising the steps of:
- providing a vehicular radiotelephone communication system including a cellular radiotelephone network for connecting the communication device with a service operator, the communication device having a controller pre-programmed with at least a hotlined analog telephone number;
placing a call by the communication device using the hotlined analog telephone number; and
determining whether the communication device has a service contract in place with the service operator, wherein if the communication device does not have a service contract, switching the call to a voice recording, and wherein if the communication device does have a service contract, providing service for the communication device.
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0 Petitions
Accused Products
Abstract
A system and method of providing service for a Telematics communication device includes a first step of providing a vehicular radiotelephone communication system including a cellular radiotelephone network for connecting the communication device with a service operator. The communication device includes a controller pre-programmed with a hotlined analog telephone number and a cleared digital telephone number if so equipped. A next step includes placing a call by the communication device using the hotlined analog telephone number. A next step includes determining whether the communication device has a service contract in place with the service operator, wherein if the communication device does not have a service contract, switching the call to a voice recording, and wherein if the communication device does have a service contract, providing service for the communication device.
21 Citations
20 Claims
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1. A method of providing service for a Telematics communication device, the method comprising the steps of:
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providing a vehicular radiotelephone communication system including a cellular radiotelephone network for connecting the communication device with a service operator, the communication device having a controller pre-programmed with at least a hotlined analog telephone number;
placing a call by the communication device using the hotlined analog telephone number; and
determining whether the communication device has a service contract in place with the service operator, wherein if the communication device does not have a service contract, switching the call to a voice recording, and wherein if the communication device does have a service contract, providing service for the communication device. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A method of providing service for a Telematics communication device, the method comprising the steps of:
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providing a vehicular radiotelephone communication system including a cellular radiotelephone network for connecting the communication device with a service operator, the communication device having a controller pre-programmed with at least a hotlined analog telephone number;
placing a call by the communication device using the hotlined analog telephone number; and
determining whether the communication device has a service contract in place with the service operator, wherein if the communication device does not have a service contract, switching the call to a voice recording, and wherein if the communication device does have a service contract, determining whether the communication device is operable on a digital radiotelephone network, and provisioning of the communication device by the service operator to configure and authorize service for the communication device wherein, if the communication device is operable on a digital radiotelephone network directing the communication device to use a cleared digital telephone number to contact the service operator, and if the communication device is operable on an analog radiotelephone network only, directing the communication device to use the hotlined analog telephone number to contact the service operator. - View Dependent Claims (9, 10, 11, 12, 13)
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14. A system for providing service for a Telematics communication device, the system comprising:
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a radiotelephone network that route telephone calls;
a service operator operable to provide service for the Telematics communication device depending upon a service contract;
a hotlined analog telephone number;
a network access device of the Telematics communication device, the network access device having a controller pre-programmed with the hotlined analog telephone number;
an analog information transfer destination bank controlled by the service operator; and
a voice recording, wherein upon a call from the communication device using the hotlined analog telephone number, the service operator determines whether the communication device has a service contract in place with the service operator such that the service operator directs the network to switch the call to the voice recording if the communication device does not have a service contract and directs the network to switch the call to the analog information transfer destination bank if the communication device does have a service contract. - View Dependent Claims (15, 16, 17, 18, 19, 20)
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Specification