Method and system for enhancing machine diagnostics aids using statistical feedback

• US 20060095230A1
• Filed: 11/02/2004
• Published: 05/04/2006
• Est. Priority Date: 11/02/2004
• Status: Abandoned Application

• Current Assignee: Snap-On Incorporated
• Original Assignee: Snap-On Incorporated
• Inventors: Grier, Jeff, Trsar, Dale A., Cancilla, James J., Reddy, Sunil P., Lewis, Bradley R.
• Application Number:
  US10/980,206
• Publication Number:
  US 20060095230A1
• Time in Patent Office: Days
• US Class Current: 702/183
• CPC Class Codes: G05B 23/0216 Human interface functionality, e.g. monitoring system providing help to the user in the selection of tests or in its configuration
• CPC Class Codes: G05B 23/0248 Causal models, e.g. fault tree; digraphs; qualitative physics

Abstract

A system and method for improving diagnostic aids such as fault trees and repair manuals uses feedback in the form of repair data from a distributed base of data collection devices used by technicians. The data is processed by a data analysis computing unit. The computing unit determines proposed modifications to the diagnostic aid based on the data. A diagnostic tool editor is used by a subject matter expert to review the proposed modifications and either accept, reject, or modify the diagnostic aid. The modified aids are then made available to the service technicians in the field, improving their efficiency and ability to more quickly diagnose machine conditions. The disclosure is applicable to machines generally, including for example automobiles or components thereof, such as engines and transmissions.

Claims

1. A system for improving a diagnostic tool for aiding in machine diagnostics, comprising:

a plurality of distributed data collection devices adapted for collecting data from a plurality of distributed machines;

a central data analysis computing unit performing at least one processing operation on the data received from the plurality of distributed data collection devices and generating at least one proposed modification to the diagnostic tool based on the data;

a diagnostic tool editor comprising a set of instructions executable by a programmed machine, the editor comprising a set of instructions allowing a user to (a) view the at least one proposed modification to the diagnostic tool and (b) selectively accept, modify or reject the proposed change.

2. The system of claim 1, wherein the diagnostic tool comprises a diagnostic aid capable of being represented in a graphical form and wherein the central data analysis computing unit proposed a modification to the diagnostic aid.

3. The system of claim 2, wherein the graphical aid comprises an aid selected from the following group of aids:

a diagnostic fault tree, a troubleshooting guide, and a repair guide.

4. The system of claim 1, wherein the plurality of distributed data collection devices are adapted to gather data from an engine of a motor vehicle.

5. The system of claim 4, wherein the plurality of distributed data collection devices further comprise an interface for connecting the devices to a communications network for transmitting the data to the central data analysis computing unit.

6. The system of claim 1, wherein the central data analysis computing unit processes the data to generate confidence scores for nodes in a diagnostic fault tree and generates a proposed revised diagnostic fault tree based on the confidence scores.

7. The system of claim 1, wherein the central data analysis computing unit includes a processor that executes the set of instructions forming the diagnostic tool editor.

8. The system of claim 1, wherein the central data analysis computing unit is programmed to perform the at least one processing operation on a periodic basis and responsively generate at least one proposed modification to the diagnostic tool based on the data on a periodic basis.

9. The system of claim 1, further comprising a central database coupled to the central data analysis unit storing data received from the plurality of distributed machines, wherein the data comprises diagnostic data.

10. Apparatus for improving a diagnostic tool for aiding in machine diagnostics, comprising:

a central data analysis computing unit performing at least one processing operation on machine diagnostic data received from a plurality of distributed data collection devices;

the central data analysis computing unit programmed to generating at least one proposed modification to the diagnostic tool based on the data;

a diagnostic tool editor comprising a set of instructions executable by a programmed machine, the editor comprising a set of instructions allowing a user to (a) view the at least one proposed modification to the diagnostic tool and (b) selectively accept, modify or reject the proposed change.

11. The apparatus of claim 10, wherein the diagnostic tool comprises a diagnostic aid capable of being represented in a graphical form and wherein the central data analysis computing unit proposed a modification to the diagnostic aid.

12. The apparatus of claim 11, wherein the graphical aid comprises an aid selected from the following group of aids:

a diagnostic fault tree, a troubleshooting guide, and a repair guide.

13. The apparatus of claim 10, wherein the plurality of distributed data collection devices are adapted to gather data from an engine of a motor vehicle.

14. The apparatus of claim 13, wherein the plurality of distributed data collection devices further comprise an interface for connecting the devices to a communications network for transmitting the data to the central data analysis computing unit.

15. The apparatus of claim 10, wherein the central data analysis computing unit processes the data to generate confidence scores for nodes in a diagnostic fault tree and generates a proposed revised diagnostic fault tree based on the confidence scores.

16. The apparatus of claim 10, wherein the central data analysis computing unit includes a processor that executes the set of instructions forming the diagnostic tool editor.

17. The apparatus of claim 10, wherein the central data analysis computing unit is programmed to perform the at least one processing operation on a periodic basis and responsively generate at least one proposed modification to the diagnostic tool based on the data on a periodic basis.

18. The apparatus of claim 10, further comprising a central database coupled to the central data analysis unit storing data received from the plurality of distributed machines, wherein the data comprises diagnostic data.

19. A method for updating a diagnostic tool for aiding in machine diagnostics, comprising:

receiving diagnostic session data from a plurality of distributed data collection devices and storing the diagnostic session data in a memory;

processing the diagnostic session data with a programmed machine and responsively generating a proposed modification to the diagnostic tool based on the diagnostic session data;

providing a diagnostic tool editor, wherein the editor is programmed to present the diagnostic tool to a user and allow the user the interactively accept, modify or reject the proposed modification.

20. The method of claim 19, wherein the diagnostic tool comprises a diagnostic aid capable of being represented in a graphical form.

21. The method of claim 20, wherein the graphical aid comprises an aid selected from the following group of aids:

a diagnostic fault tree, a troubleshooting guide, and a repair guide.

22. The method of claim 21, wherein the diagnostic session data comprises session data gathered from a motor vehicle.

23. The method of claim 22, wherein the plurality of distributed data collection devices further comprise an interface for connecting the devices to a communications network for transmitting the data for storage in the memory, wherein the central data analysis computing unit performs the processing step.

24. The method of claim 19, wherein the processing step comprises the step of generating confidence scores for nodes in a diagnostic fault tree, and wherein the editor displays a proposed revised diagnostic fault tree to the user based on the confidence scores.

25. The method of claim 19, wherein the processing step is performed on a periodic basis and wherein at least one proposed modification to the diagnostic tool based on the data is made on a periodic basis.